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Reviews of Best Western Plus Hotel de la Regate

4 out of 5
Best Western Plus Hotel de la Regate
155 Route De Gachet, Nantes, Loire-Atlantique

Reviews

9.0

Wonderful

Rating 10 - Excellent. 171 out of 309 reviews" "
Rating 8 - Good. 107 out of 309 reviews" "
Rating 6 - Okay. 21 out of 309 reviews" "
Rating 4 - Poor. 9 out of 309 reviews" "
Rating 2 - Terrible. 1 out of 309 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

7.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Raynald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Experience
It's very clean and quiet. Nice environment. A little isolated for our convenient. Enjoyed our short stay.
Stayed 3 nights in Sep 2023

10/10 Excellent

Antoine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Jul 2023

10/10 Excellent

Ann-Margareth

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely gorgeous location and the hotel was beautiful! Staff was very nice and helpful would definitely go again.
Stayed 1 night in Jul 2023
Response from FARID on 21 Jul 2023
Bonjour Madame, Merci d'avoir répondu à notre questionnaire concernant votre récent séjour dans notre établissement. Votre présence parmi nous est très importante, et vos commentaires le sont tout autant. En nous faisant part de ce qui vous a plu pendant votre séjour, vous nous aidez à vous offrir une expérience de meilleure qualité, à vous comme aux autres hôtes à l'avenir. Nous espérons que vous reviendrez bientôt séjourner chez nous.Si, à l'avenir, je peux vous aider d'une quelconque manière, n'hésitez pas à me contacter au 0240502222.Encore une fois, merci d'avoir pris le temps de répondre à notre questionnaire. Nous apprécions votre fidélité à notre marque.Cordialement,Mohamed FARIDDirecteurBest Western Plus Hotel de la Regate

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location. Very relaxing.
Stayed 1 night in Jul 2023
Response from FARID on 21 Jul 2023
Bonjour,, Merci d'avoir répondu à notre questionnaire concernant votre récent séjour dans notre établissement. Votre présence parmi nous est très importante, et vos commentaires le sont tout autant. En nous faisant part de ce qui vous a plu pendant votre séjour, vous nous aidez à vous offrir une expérience de meilleure qualité, à vous comme aux autres hôtes à l'avenir. Nous espérons que vous reviendrez bientôt séjourner chez nous.Si, à l'avenir, je peux vous aider d'une quelconque manière, n'hésitez pas à me contacter au 0240502222.Encore une fois, merci d'avoir pris le temps de répondre à notre questionnaire. Nous apprécions votre fidélité à notre marque.Cordialement,Mohamed FARIDDirecteurBest Western Plus Hotel de la Regate

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Passing though, but this was a jem.
Very nice location. We walked along the river right outside the hotel. The restaurant was closed (it was really off season) but they had a service where meals were bought it, it was pretty good. Helpful and friendly staff, nice, clean and modern room. We were passing through so no idea what was around, but if you need to be in the area it’s a good choice.
Stayed 1 night in Jan 2022

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the second time at Regate and we had a great stay. Very attentive service and we were helped by the desk clerk to take our luggage to the car. He was very attentive.
Stayed 1 night in Mar 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smells bad in the room, dirty and small room the restaurant gourmet next to the hotel is not worth a detour. Food was mediocre at best with very expensive prices.
Stayed 1 night in Jul 2021

8/10 Good

Nancy

Stayed 1 night in Jul 2019

8/10 Good

shalom

Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Disliked: Amenities
Stayed 1 night in Aug 2019

8/10 Good

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adrian Water
The directions were accurate, the check in was efficient and friendly and there was sufficient secure, free parking. The room was a little smaller than we expected but perfectly adequate and it did have two easy chairs. It was equipped with everything you would expect in a BW hotel and also a Nespresso machine. The bed was comfortable and bathroom was clean and in good condition. The breakfast was good but the buffet was slow in being replenished and there are simply too many tables & chairs in the space. It could have got 5* however a couple of things let it down. The separate toilet, although basically clean, was badly stained around the U bend which was surprising in such a recently constructed hotel and stood out from the good condition of the rest of the sanitary ware. There was also the remains of a mosquito smeared across the wall which had obviously eaten well judging by the amount of blood. The tea and coffee was not replenished the next day so the two Nespresso pods we used the first day were it. Likewise the teabags and there was no milk whatsoever. The "Bio" roof was a nice "green" touch but the outside area was very neglected and as for the spar pool...see the photo! I would certainly recommend it and would happily stay there again (but bring some milk and tea bags!) due to its lovely, calm location with good riverside walks, friendly staff and the fantastic gastronomic restaurant next door. It just needs a little more attention to detail and checking.
The spa pool mentioned in the description
Nice view from our room (208) but not so from most others
Lovely riverside location
The "Bio" roof
Stayed 2 nights in Aug 2019

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serenity
We enjoyed the serenity of being out of town (15-20 min). We also arrived a night earlier at midnight (no booking) hotel staff assisted with a room for which we were very grateful. A fabulous stay and highly recommend this hotel.
Stayed 3 nights in Aug 2019

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful surroundings
Very nice and quiet place though a bit out in the woods literally. Very nice surroundings - remember to book in advance in nearby restaurants
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

10/10 Excellent

Marvel, Ossining NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Imaginative decor, comfy room, Hugo at reception very helpful, ample, delicious breakfast
Stayed 1 night in Jun 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and quiet
The hotel small and intimate at the end of a small road leading to the river bank.It was very quiet and just to our liking. One bonus is the free parking. Rooms very comfortable and came with Nespresso machine and a mini bar. The buffet breakfast was excellent with freshly squeezed orange juice (you do it yourself!) and local honey and conserves. We had an enjoyable 3 night stay.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Beautiful location, great staff, prompt service at request
Stayed 2 nights in May 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. I love walking by the river next to the hotel
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Booked in for one night on return trip to UK. After an 8 hour drive to get there was told there was no room availability to dine that night, only option was room service. Wonderful receptionist receptionist booked table at nearby restaurant, (it was my birthday). The room was small with no a/c, it was a hot and uncomfortable night.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpfull staff. Nice loction. Good breakfast.
Stayed 2 nights in Oct 2018

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
touring holiday
very nice hotel, comfortable well kept, helpful English speaking
Stayed 1 night in Aug 2018

4/10 Poor

buckler, UK

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Pokey room. Paid extra for Lake View but lake barely visible. Air conditioning useless, airless room. Offered lower price on check-in, but when it came to pay this was denied. Given discount of cost of one breakfast when complained, but this not adequate in my view. Could have booked a superior room two days before our visit for 75% of what I paid and cancelled my booking - wish I had. Best feature are the two brilliant gourmet restaurants close by. Eco friendly design.
Stayed 1 night in Jun 2018

4/10 Poor

Nicola

Disliked: Room comfort
No food at the inn...
This was not good value for money. Tiny bedroom for the price paid. When I arrived I had to wait 10 minutes to be checked in because the receptionist was also the bar server and the room service waitress (she was extremely nice and helpful, but clearly overworked). I wanted to book a table at the hotel restaurant but was told it was full. In spite of being a hotel resident I was not guaranteed a table because the restaurant is a separate legal entity to the hotel. Therefore the information on this website is inaccurate. I was instead offered a room service menu and informed that this was not freshly cooked. I ordered if because I had no choice, but the food was inedible. The bedroom was ok and it was clean, however I know this area quite well, and compared to other hotels this was very poor value for money for such a basic accommodation.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool place!
I love this hotel, people say it looks like a prison, I think it looks like a castle. I didn't have time to see anything but everything about it is great. Service and people were nice, breakfast was terrific. The restaurant next door has fantastic french cuisine. Much recommended. The only downside is that it is far away fro everything, like grocery store, shopping or sightseeing. If you have a car then that is fine.

4/10 Poor

Susan

Liked: Cleanliness, room comfort
The hotel was in a beautiful location and after a seven hour drive we were looking forward to a relaxed evening. We were asked if we intended to eat at the hotel and we said we would unpack and decide in a short while. When going back to reception we were told that the restaurant was fully booked but room service was available. We tried to order the restaurant meal of the day but none of the restaurant meals were available only chilled meals that they had in the fridge. As the hotel was miles from any restaurants and we did not want to drive we were offered telephone numbers of takeaway pizzas or sushi.
Stayed 1 night in Aug 2017

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel sites along the Erbre river and has a beautiful walks with trees and wildlife

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointing
This is a grim hotel, it looks like a prison block & the room was small, smelly & depressing. It was a big mistake to stay at this place, can't believe it was supposed to be a Best Western.

6/10 Okay

Graham, Worcestershire, England.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel spoilt by ridiculous prices
The hotel itself is very nice and the rooms are lovely, unfortunately the experience leaves a sour taste when you go to the bar and have to pay 10 euros for a pint of beer. It's 55 euros each way into Nantes, so you are a captive market, exploited I would say. It's a shame because everything else is spot-on.

10/10 Excellent

Sylvain, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Nice place, very calm, excellent restaurant.

10/10 Excellent

Terry, Purley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little bit of heaven!
Beautiful modern Hotel hidden in a small village. Very close to the river, with good country walks. Very helpful staff, who we obviously proud of their hotel. Superb restaurant with a wide range of prices from EU21 to EU55 for a three course meal. A very good wine list, sold by the glass or bottle.

10/10 Excellent

Colin, Southampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Haven
Excellent staff, very welcoming and courteous. Building was very clean and tidy and attractive in appearance. Dinner was truly scrumptious and fresh breakfast ingredients catered for all tastes. River walk close to the hotel was beautiful. Free car park an asset. Really enjoyed our two night stay, a wonderful haven of tranquillity before a week with the grandchildren!! Hope we'll visit again one day. Highly recommended. Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique hotel
This is a lovely hotel in a fantastic location within a stone's throw of a beautiful river. The hotel staff were attentive - I wanted to practise my French and so when I explained this to the receptionist she spoke to me clearly in French checking that I understood everything. We had a nice breakfast - it was very fresh, lots of choice and lots of it. The hotel has a boutique, intimate feel. We would definitely recommend it and will probably go back again next year.

10/10 Excellent

Dorothy, Cumbria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Break
Nice hotel river walk close by

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend break
Lovely weekend stay, but really needed air con in the room. The fan supplied did help a little.

10/10 Excellent

michael, Alsager

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended hotel
Friendly efficient staff service. Comfortable and clean room, if a little warm. Excellent dinner in restaurant, beautifully presented and delicious. Short drive to tram park and ride, €1.50 into Nantes.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, excellent value, quiet neighbourhood, great food at restaurant for low price. Only downside was that walls were extremely thin and the doors shook every time the outside doors opened and closed.

8/10 Good

Diarmuid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Meg, Cornwall

Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel its pity about the restaurant
Hotel was good value as it included very good buffet breakfast. The restaurant however was vastly over priced for what they served. Both our main courses were overcooked and the restaurant was not busy.

10/10 Excellent

Arnauld, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A best of.
Everything was perfect. The location is great (close to the Erdre), the service was great and the room was very nice, big and very clean. Not mentioning the fantastic restaurant….If you need to go to Nantes, that's the place!

10/10 Excellent

Dan, Orlando FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed for one night and will go again

10/10 Excellent

sue, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Area
wonderful location. rooms comfortable, breakfast excellent .Restaurant attached to hotel has lovely view of river but very expensive. there are other restaurants in nearby village but need to go by car.

8/10 Good

Mrs M, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious Comfortable Room
The hotel accommodation was of good quality with helpful English speaking staff. The room was clean, modern, and very comfortable. The attached restaurant is very expensive fine dining with no other choice in the area for a more relaxed meal.

8/10 Good

Adietrich, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel near Nantez
The breakfast was outstanding. It was refreshing to see their commitment to the environment in everything they do. Overall the hotel is lovely.Our bed was a bit uncomfortable but that is my on,y criticism.

10/10 Excellent

Pat and Yvonne, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good river walks
Hotel was difficult to find mainly because of road blocks near the hotel . Would have been helpful if diversion were shown on directions.

10/10 Excellent

Barbara, Hampshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to break a long journey
we thought the hotel was in a very strange place initially, but in fact the position was beautiful next to lovely woodland and river. Hotel room was very comfortable with very spacious clean modern bathroom. Breakfast was excellent and evening meal in the restaurant next door was first class.

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Finding the location
If you think you are going the wrong way to find this Hotel, keep following your directions. It is located in a very quiet residential neighborhood. it is a very nice clean hotel to stay at with good amenities.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very modern
This was a stopover from Chaumont sur Tharonne to Britanny in France. Excellent from start to finish. Easy to find, but we did have a sat nav. Arrived before room was ready so asked to come back in about an hour, not a problem. We were booked in whilst waiting. We went for a walk around the lake? very pictureseque, chateau opposite. Came back and had a drink in the bar, not too expensive. Our room key was bought to us when ready. ALL staff spoke Excellent ENGLISH and were very sincere and helpful. Room was excellent, modern and spacious. We were on the ground floor so we were able to open the patio door to bring our things in direct frm the car. We went to the reception to ask for a fan and before we got back to the room it had arrived. Same when we asked for more milk. Elizabeth, Ovlianne and the male trainee manager all stood out and I told them so. Breakfast had plenty to choose from. (12E) as this was not in our package, so if you can include breakfast in your package. Only downside was there wasn't a lot of room betwwen the seats at the tables so it was a bit of a squeeze if all were in use. Would definitely recommend

6/10 Okay

Verified traveller