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"Coffee and macha machine at reception was available for most of the day. There was free priobiotic drink from 8 - 10 am. There is the public onsen from 3 pm - 5 am. The onsen has a water dispenser, cotton buds and pads, moisturising lotion, hair brush. You can take a free ice cream stick after your onsen, and use the massage chair (1 is spoilt, 2 are always in use). Half a ramen bowl, and drink dispensers are available for supper 9 - 11 pm. The drip coffee packet provided in the room is good too! They provide hairband, cotton pads and buds, comb, shaver, toothbrush, shower cap, and shower gel, shampoo and conditioner in the room. You will have to take off your shoes before entering the hotel, and the luggage's wheels will have to be cleaned before it can be rolled into the hotel. You place your shoes in a locker. So you will feel that the hotel is very clean. I liked the full range of services and that it felt very clean. What I didn't like about it was that it was always crowded with tourists, and I am not sure if the onsen are kept clean by them. I come out of the onsen smelling slightly of chorine, even after showering. I might prefer to go to proper onsen towns which are less populated."

"We have had a pleasant stay in Mitsui Garden hotel.the hotel lobby is decorated in gorgeous Japanese style. Room was clean, modern with all necessary items, Bed was comfortable. The service was outstanding. The hotel is located in the center of Kyoto within 5 min walking distance to market, shopping, restaurants and entertainment. If I ever come back to Kyoto I will stay in this hotel again."

"Great Hotel, very close to the Railway museum"

"This was our second stay at the hotel and we love the location. Rooms are a little on the smaller side, but beds are comfy and you can't beat the location right on the Teramachi! Staff was friendly and helpful in making a few dining reservations for our 6-person group."

"The staff went above and beyond to assist us in our stay. We had a beautiful room with a view of the city. "

"Directions on shower setting helpful, clothesline practical, good room air circulation. Very courteous and helpful staff. Need more lobby seating."

"Loved our stay here beautiful view and very comfortable only downside are the bed and pillows are hard as rocks but really other then that this is a great place to stay"

"It is a modern clean hotel in an excellent location downtown. Close to several train stations and bus stations that we used to visit the tourist attractions. Taxis are easily available. Many nice restaurants near the hotel, including Indian restaurants, Wendy’s and McDonald, and Japanese."

"We really loved this hotel. The room had a proper layout and size of a 4* hotel compared to all other hotels we stayed in Japan. The laundromat and public bath on the 2nd floor gave a home comfort feeling. The coffee and tea spot downstairs is very big and cozy, Distance from Kyoto station is 2-3 min by walk. We used trains and buses during our visit and all were within 3-4 min walk distance. The hotel staff is helpful and does their best to assist their guests. "