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WE Hotel and Suites

3.0 star property
Art Deco hotel with full-service spa and free valet parking

Choose dates to view prices

Travelers at WE Hotel and Suites can book rejuvenating massages and facials at the on-site Be well Spa. The restaurant serves all three daily meals, while rooms come with free WiFi for evening downtime. Guests appreciate having access to the fitness center around the clock.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room

2 bedrooms, premium bedding, pillow-top beds, minibar

Standard Room

Highlights

Balcony or patio
Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
Premium bedding
Pillow-top bed
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

2 bedrooms, premium bedding, pillow-top beds, minibar

Superior Room

Highlights

Balcony or patio
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Day bed
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom

2 bedrooms, premium bedding, pillow-top beds, minibar

Apartment, 1 Bedroom

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 1
  • 1 King Bed

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Family Apartment, Non Smoking, Resort View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 2 bedrooms
  • Resort view
  • Sleeps 4
  • 1 Queen Bed

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About the area

Map
Stima Lane, Off Lower Kabete Road, Westlands, Nairobi, Nairobi, 00400

What's nearby

  • Sarit Centre - 5 min walk - 0.5 km
  • Westgate Shopping Mall - 5 min walk - 0.5 km
  • Village Market - 6 min drive - 4.4 km
  • Yaya Centre - 7 min drive - 4.8 km
  • United Nations Office at Nairobi - 7 min drive - 4.8 km

Getting around

  • Nairobi Station - 21 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 22 min drive

Restaurants

  • ‪Barista & Co. Specialty Coffee (Sarit) - ‬8 min walk
  • ‪NewsCafe Sarit Centre - ‬9 min walk
  • ‪Sacred Mill Coffee Roasters - ‬9 min walk
  • ‪Artcaffe - ‬10 min walk
  • ‪Java House - ‬10 min walk

About this property

WE Hotel and Suites

Hotel located in Highridge
A terrace, a coffee shop/cafe and dry cleaning/laundry services are just a few of the amenities provided at WE Hotel and Suites. Indulge in a massage, a body treatment and a manicure/pedicure at Be well Spa, the on-site spa. The on-site restaurant offers breakfast, lunch and dinner. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Free self-parking and valet parking
  • A round-trip airport shuttle (surcharge), express check-out and express check-in
  • A TV in reception, luggage storage and massage treatment rooms
Room features
All 66 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches such as free WiFi and safes.
Other amenities include:
  • Heating and portable fans
  • Hypo-allergenic bedding and pillowtop mattresses
  • Showers, free toiletries and hairdryers
  • Flat-screen TVs with premium channels
  • Balconies or patios, wardrobes/cupboards and electric kettles

Similar properties

Exterior

The Crossroads Hotel Westlands

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
9.0 out of 10, Wonderful, 112 reviews
The Crossroads Hotel Westlands

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Hand-held showerhead
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Desk
  • Heating
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: 2 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 25.00 per vehicle (return)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Westend Hotel Nairobi
Westend Nairobi
WE Hotel and Suites Hotel
WE Hotel and Suites Nairobi
WE Hotel and Suites Hotel Nairobi

Frequently asked questions

Is WE Hotel and Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at WE Hotel and Suites?

Self-parking and valet parking are free at this property.

What time is check-in at WE Hotel and Suites?

Check-in start time: noon; check-in end time: 2 PM.

What time is check-out at WE Hotel and Suites?

Checkout is at 10 AM.

Does WE Hotel and Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25.00 per vehicle applies.

Where is WE Hotel and Suites located?

Located in Highridge, this spa hotel is within a 10-minute walk of Sarit Centre and Westgate Shopping Mall. Oshwal Religious Centre and UNHCR Kenya are also within 1 mile (2 km).

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Reviews

WE Hotel and Suites Reviews

7.8

Good

8.4

Cleanliness

8.8

Location

8.4

Staff & service

5.6

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 10 out of 33 reviews
Rating 8 - Good. 16 out of 33 reviews
Rating 6 - Okay. 2 out of 33 reviews
Rating 4 - Poor. 3 out of 33 reviews
Rating 2 - Terrible. 2 out of 33 reviews

Reviews

6/10 Okay

Shaheen

Liked: Cleanliness
It felt like Airbnb not really like a hotel.
Stayed 8 nights in Jan 2024

4/10 Poor

Emma

Liked: Cleanliness
Disliked: Staff & service, room comfort

Stay away

We booked a hotel after beeing on a safari so that we could have a relaxing stay without any hassle. We booked the stay a couple of hours before checking in and the hotel confirmed the booking right away. When we arrived we got told that it was something wrong with our room ( why were we not informed about this before arriving?) and that we would stay at a hotel next doors that they owned. Turns out it was an appartment hotel so we needed to walk over to the hotel for breakfast and if we wanted to use the gym, which isn’t what we had wanted since we wanted a hassle free stay. The wifi barely worked and we got kicked out all the time. We had payed extra for the breakfast ( about 10$ each) and the breakfast was not good at all. There was nothing to put on the sandwiches except for butter, the toaster for the bread was not working well so the bread either got black or not toasted at all. The selection of breakfast was very sparse and we saw one table that even brought some extra items to the breakfast so that they could have a decent breakfast. When we checked out we requested a refund on the difference in price of the hotel and the appartment ( the price we payed for the hotel was about double the price of the appartment). From the start they didnt want to compensate us at all and said that the price was the same for both, but according to their website that was a lie. After alot of discussion we got about 50% of the difference back. Defenitly do not recommend.
Stayed 1 night in Nov 2023

8/10 Good

Epiphane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were very nice.
Stayed 2 nights in May 2024

2/10 Terrible

KANIU

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bedsheets were not changed for 4 days and it stank. The bed is basically squeaky boards. The towels were not always replaced and I had to use my own. The staff was friendly though and it it was safe.

8/10 Good

Carol

Liked: Staff & service, property conditions & facilities
Great location for shopping in busy city! In posh embassy area so costs are higher but choice is wide
Stayed 1 night in Jun 2023

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were helpful
Stayed 2 nights in Nov 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place had more then we expected and was a nice surprise. They may want to mop the floors a little better, but loved the space we had and having a full kitchen was fabulous.
Stayed 1 night in Aug 2020

10/10 Excellent

Ron, UK and USA

Liked: Staff & service, amenities, property conditions & facilities
The staff were friendly, helpful,and followed up, in short excellent. Five stars. The hotel was clean and well located in safe area walking distance to malls and stores. Not a lot of fancy aminities or manicured grounds, it is a high rise style hotel but very good value for your money. Restaurant is a bit limited but food was good and again staff was first class. The hotel driver arranged a great day long trip to a lake with nice fish lunch.
Stayed 13 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was well cleaned everyday. Spraying the rooms of mosquitoes was well appreciated.
Stayed 6 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The cleanliness and the hospitality of the staff The car pack is not user friendly
Stayed 4 nights in Feb 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
There was little or no hot water on both days of our stay. One of our rooms had an emergency exit in the room. The stairs outside of the door were used by staff and it was very noisy early in the morning and throughout the night. At breakfast, bread had some mold
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast included. Friendly staff. A bit away from the city, but quiet area to stay.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
The hotel was generally good, rooms spacious and cosy and certainly balcony is very useful. Restaurant staff was really nice and friendly. A little negative detail was that when guest from another room came to visit, we got a call from the staff, inquiring why there are currently 3 people in our room while it's a room for two guests. I had to explain that the person just came to have chat and later going to his own room. This left impression like privacy is not much respected and the guests movements within hotel are somehow observed too much. I am a frequent traveller and it was first time something like that occured. But overall good hotel with fine facilities and can offer enjoyable stay.
Stayed 3 nights in Nov 2018

10/10 Excellent

Dave, Montréal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place well situated and the staff were friendly. Only thing is the construction being done in the area which starts quite early. Malls and restaurants very close. Recommend.
Stayed 3 nights in Nov 2018

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Hotel in Quiet Area

This is a good, clean, secure hotel in a good area. The staff were friendly and efficient, and the wifi worked well. The room did not have air conditioning, although it was not needed anyhow. The room had a balcony. The food in the restaurant was of variable quality, but was generally okay. I would be happy to return to this hotel.
Stayed 3 nights in Oct 2018

8/10 Good

Jihaan, Minnesota, MN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was as advertised (close to everything, clean and good breakfast). Many hotels in Nairobi aren’t what is advertised online.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb value for business traveler

Westend Hotel is a superb value three star business hotel. Located is Westlands (which is rapidly becoming the main business district). Immediate hotel surroundings are nothing special but you are a 5-10 minute walk from shopping malls, restaurants, and night life. Rooms are comfortable and super clean. The on site restaurant offers a full (and large) selection of food 24 hours. Service impeccable and the food is very good. They have conference rooms, gym & spa (which I didn’t use). AND ... superb value with several room options for less than $100
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Food was good. The gym and spa are ok. The room was spacious and comfortable. Location quite scary though. And the receptionist should have more manners and respectful. Accept mistakes that you had done. Make sure always assign the right room to the guests. Overall poor in professionalism.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like the friendliness of the staff and the cleanliness of the room and the property. The professionalism of the staff is commendable However, I didn't like the fact that there were mosquitos and the Central AC system was turned off at night.
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Strongly recomment with this price

I spent 2 nights there. On the day of check in, our room type was full, we got a free upgrade for first night. We has a early day tour departure, 4:30am. They offer us a pick breakfast which we did not expexted for. The staff there are very nice. Comfort bed, hot shower, quiet and good breakfast.
Stayed 2 nights in Sep 2018

8/10 Good

Ana, Burundi

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is quite good for the price. They offer a good variety of food for breakfast, free water bottles every day, the free WiFi that is quite fast. The hotel staff is extremely nice and attentive to customer needs. The location is very good, you can walk to Westgate mall and neighboring places. The only issue I see is that hot water was not working very well.
Stayed 4 nights in Aug 2018

8/10 Good

A

Liked: Staff & service, property conditions & facilities

details

We had 3 rooms and in 1 room the bottom sheet was not clean (small blood stain) Each double bed has 2 pillows, quite thin, it would be nice two pillows per person. Wifi was not great Otherwise very comfortable, nice staff and good restaurant.
Stayed 1 night in Aug 2018

8/10 Good

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Westend, Westlands, Nairobi.

Well it was a good night stay. We were welcomed at the reception which is on the 7th floor. They were clueless about our booking and rates, etc. nevertheless we were taken to our room. Since we were tired after a long journey we decided to have a nice hot shower, the hot water refused to oblige. The attendant the got is shifted to another room after which we were comfortable. The attendant was very apologetic. The staff wants to keep you happy at all times. Breakfast was lovely and the restaurant is on the top floor which allows for a view of Nairobi - awesome. Would I go there again? Yes I woukd.
Stayed 1 night in May 2018

10/10 Excellent

Tamer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

I stayed for 10 business days and I like it, top close to Westgate mall and can wake 10 minutes to in morning and it's safe place and the toilat contains Sprayer which is too great for people used to use it
Stayed 11 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very helpful. Repair work noise lasted well past 1130 pm which was annoying. Room was very nice and the hotel was in a good location.