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Southern Sun Mayfair

4.0 star property
Experience Parklands' best blend of relaxation and entertainment. Enjoy your morning buffet breakfast, hit some tennis courts or indulge in gaming fun at the casino.

Choose dates to view prices

At Southern Sun Mayfair, upscale family-friendly vibes meet warm hospitality. Unwind with a round of golf or visit the sauna, then enjoy lunch and dinner at one of the two on-site restaurants or take a dip in one of the 2 outdoor pools.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Gym

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9.4 out of 10, Exceptional, 274 reviews
The price is NZ$208
includes taxes & fees
29 May - 30 May
Best Western Premier Westlands
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Policies

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Shuttle transfer per adult: KES 37 (one way)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: KES 37 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Frequently asked questions

Does Southern Sun Mayfair have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much is parking at Southern Sun Mayfair?

Self-parking is available for a fee.

What time is check-in at Southern Sun Mayfair?

Check-in end time: anytime.

What time is check-out at Southern Sun Mayfair?

Checkout is at 11 AM.

Does Southern Sun Mayfair provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KES 37 per person applies.

Where is Southern Sun Mayfair located?

Located in Parklands, this family-friendly Nairobi hotel is within a 10-minute walk of Oshwal Religious Centre and Sarit Centre. Westgate Shopping Mall and Diamond Plaza II are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.4

Cleanliness

7.8

Location

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 33 out of 82 reviews
Rating 8 - Good. 33 out of 82 reviews
Rating 6 - Okay. 12 out of 82 reviews
Rating 4 - Poor. 2 out of 82 reviews
Rating 2 - Terrible. 2 out of 82 reviews

Reviews

Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

A disappointed rewards member

Compared to the rest of the southern sun hotels I’ve used over the years. This is the worst!! The rooms are not appealing, the towels are not clean. They look something between white and brown. The bathrooms are a turn off. The workmanship on the plumbing is just untidy. This hotel needs a serious revamp. The walkways are so dull. It looks so dingy.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mayfair hotel is an a calm and cooled oasis in the middle of bust Nairobi
Stayed 1 night in Sep 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort

extending the checkout

The staffs were very friendly and the breakfast was good, so the rooms in this price range are small, but I used this hotel several times. However, the new staff was not kind (the old staff was still kind) and the taste of the food had fallen. Thank you for extending the checkout to 2pm.
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Friendly and helpful. Great breakfast facility and food
Stayed 1 night in Jul 2019
Verified

8/10 Good

Amélie

Liked: Cleanliness, staff & service, property conditions & facilities

Référence dans westlands très agréable

Bel hotel
Stayed 4 nights in Jul 2019
Verified

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien

Nosotros nos quedamos una sola noche y nos resultó cómodo. Las instalaciones están bien.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Jurgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very friendly staff and beautiful place
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and very nice property with beautiful gardens.
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Excellent service as always. Home away from home. Great for meetings especially since the gardens are very beautiful
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. The staff was wonderful at check in and recommended activities during our stay.
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Fantastic staff and management. I was made to feel really welcome. I hope t return soon.
Stayed 5 nights in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth a stay

A very good experience ,well managed South African Hotel Group ,good friendly staff ,well spread out lush green property.Older rooms need refurbishment but maintained well.
Stayed 6 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel has a nice atmosphere, very similar to some of the established, traditional hotels in the country. The staff are friendly and helpful. However, it is in quite desperate need of renovation.
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A garden oasis in Nairobi

I just spent a great week at the Southern Sun Mayfair in Nairobi. The hotel is very secure and provides a lovely garden environment with lots of trees and flowers. An Oasis in the active city of Nairobi. The nearby National Museums of Kenya provide a great outing and are only minutes away by UBER. The Elephant Orphanage and Giraffe Center are don't miss local attractions. I have stayed here 4 times and the rooms and beds are very comfortable. The staff is attentive, friendly, and efficient providing an excellent environment for meetings and relaxation. The breakfast buffet is fantastic, and the chef cooks a wonderful made to order omelet. My favorite is a beverage by the the pool, especially at the end of the day when this oasis is cool and quiet. A great place to stay in Nairobi.
Stayed 7 nights in Jan 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this should not be a required field!! lkjehxkjechkjwegdc,jchnxl
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it!

Lovely old fashioned hotel in a Secluded location
Stayed 1 night in Dec 2018
Verified

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

Es un hotel antiguo pero muy bien conservado. Fantasticos jardines y piscinas rodean al hotel, un oasis en medio de Nairobi. Restaurante Grill muy bueno y economico, restaurante buffet regular y algo caro...
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

交通渋滞には注意

サービスと食事がよいので、いつも利用しています。設備はくたびれていますが清潔ですし、コロニアルなのでこんなものだと思っています。タオルを新しくするだけでずいぶん違うと思うので、検討して欲しいです。周辺の交通渋滞はホテルのせいではありませんが、余分の時間が必要です。
Stayed 1 night in Jul 2018
Verified

8/10 Good

GREGOIRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sympathique escale à Nairobi

Hôtel un peu vieillissant mais personnel super sympa et très attentionné. Chambre sur les jardins à privilégier.
Stayed 2 nights in Jul 2018
Verified

6/10 Okay

Paolo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

NICE PROPERTY AND SERVICE. ROOMS NOT.

Nice property, service is quite good and breakfast really good, rooms are clean but old and outdated not really worthy paying over USD$ 200. Not acceptable.
Stayed 2 nights in Jul 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best at the price

Best Hotel I've stayed in at this price in Nairobi so far. Unfortunately some noisy guests outside quite late into the evening at one point, but otherwise, very pretty, well appointed, clean and comfortable. Highly recommend.
Stayed 2 nights in May 2018
Verified

10/10 Excellent

Yamikuro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Facility is a bit old but I enjoyed safe and comfortable stay at Southern Sun Mayfair Hotel.
Stayed 3 nights in Mar 2018
Verified

6/10 Okay

Mustafa

Liked: Staff & service

Old hotel with old amenities

Walls are not sound proof. Your hear the talks of gardener, ganitors...
Stayed 1 night in Mar 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort

Chambre bruyante

Difficulté a trouver le sommeil car proche de la route et simple vitrage. Beaucoup d’autres chambres plus clames dispo mais la resa via expedia nous a sans doute deservi et conduit a des chambres de moindre confort.
Stayed 1 night in Feb 2018
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nairobi Hideaway

Nairobi hideaway The Southern Sun Mayfair is a beautiful wonder. It's very quiet and lovely located. For me and my wife it's a peaceful hideaway ...