Palacina The Residence & The Suites
5.0 star property

Luxury hotel near Yaya Centre
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Palacina The Residence & The Suites

Photo gallery for Palacina The Residence & The Suites

Terrace/patio
Exterior
Business Studio, 1 Bedroom, Non Smoking
In-room dining
Separate bathtub and shower, free toiletries, hair dryer, towels

Overview of Palacina The Residence & The Suites

VIP Access
9.4

Exceptional

Highlights
  • Staff & service is scored top 10% in Nairobi by travellers.
  • Cleanliness is scored top 10% in Nairobi by travellers.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Gym
  • Restaurant
The price is NZ$377
Price available on 1/4/2024

Explore the area

Palacina Court, Kitale Lane, Off Dennis Pritt Road, Nairobi, 00100
  • Popular LocationYaya Centre19 min walk
  • AirportNairobi (WIL-Wilson)15 min drive
  • AirportNairobi (NBO-Jomo Kenyatta Intl.)22 min drive
  • Popular LocationSyokimau Station30 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Palacina Suite

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 70 sq m
  • Sleeps 3
  • 2 Single Beds

Penthouse Suite

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 150 sq m
  • Sleeps 3
  • 3 Single Beds

Palacina 01 Bedroom Residence

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Free rollaway/extra beds
Fridge
Flat-screen TV
Premium bedding
Portable fan
  • 70 sq m
  • Sleeps 2
  • 2 Single Beds

Executive 01 Bedroom Residence

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
  • 60 sq m
  • Sleeps 3
  • 2 Single Beds

Executive 02 Bedroom Residence

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
  • 60 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Executive 03 Bedroom Residence

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
  • 60 sq m
  • Sleeps 6
  • 6 Single Beds

Business Studio, 1 Bedroom, Non Smoking

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Free rollaway/extra beds
Fridge
Flat-screen TV
Premium bedding
Portable fan
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

Penthouse 02 Bedroom Residence

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
  • 145 sq m
  • Sleeps 4
  • 4 Single Beds

Similar properties

About the area

Nairobi

Located in Nairobi, Palacina The Residence & The Suites is in the business district. Yaya Centre and Thika Road Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Nairobi National Park. Nairobi Railway Museum and American Embassy Memorial Garden are also worth visiting. Make sure you get close to the area's animals with activities such as game drives and game viewing.

What's nearby

  • Yaya Centre - 19 min walk
  • Nairobi Hospital - 3 min drive
  • Kenyatta International Convention Centre - 5 min drive
  • The Sarit Centre - 6 min drive
  • Nairobi University - 7 min drive

Getting around

  • Syokimau Station - 30 min drive
  • Nairobi (WIL-Wilson) - 16 min drive

Restaurants

  • Kwetu Cafe - 14 min walk
  • New Haven Restaurant - 11 min walk
  • G Pot - 16 min walk
  • Artcaffe-Kileleshwa - 14 min walk
  • Roadhouse Grill - 5 min walk

About this property

Palacina The Residence & The Suites

Luxury hotel located in Kilimani
Yaya Centre is located near Palacina The Residence & The Suites, which provides a free daily manager's reception, a terrace and a garden. For some rest and relaxation, visit the steam room, and indulge in a body wrap, a manicure/pedicure or a facial. The on-site bistro, Palacina Bistro, features international cuisine and light fare. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also find perks such as:
  • An indoor pool and an outdoor pool, with sunloungers and pool umbrellas
  • Free self-parking
  • A round-trip airport shuttle (surcharge), babysitting (surcharge) and coffee/tea in reception
  • Outdoor furniture, concierge services and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms are individually furnished, and offer comforts, such as premium bedding and wet bars, in addition to perks, such as laptop-compatible safes and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Bathrooms with separate baths/showers and free toiletries
  • Flat-screen TVs with premium channels
  • LED light bulbs, fridges and microwaves

Languages

English, Swahili

Sustainability

Sustainability practices

Locally-sourced food (80% minimum)
Organic food (80% minimum)
Solar energy
Geothermal energy
LED lighting (80% minimum)
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Palacina Bistro

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Swedish massages
  • Treatment room

Accessibility

  • No lift

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Hob
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator
  • Wet bar

More

  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Portable fan
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: noon; check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 50.00 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Palacina Residence Hotel Nairobi
Palacina Residence Hotel
Palacina Residence Nairobi
Palacina Residence
Palacina Residence And Suites
Palacina The Residence The Suites
Palacina The & The Suites
Palacina The Residence & The Suites Hotel
Palacina The Residence & The Suites Nairobi
Palacina The Residence & The Suites Hotel Nairobi

Frequently asked questions

Does Palacina The Residence & The Suites have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Palacina The Residence & The Suites?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Palacina The Residence & The Suites on 7 Apr 2024 start from NZ$390.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Palacina The Residence & The Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palacina The Residence & The Suites?

Self-parking is free at this property.

What time is check-in at Palacina The Residence & The Suites?

Check-in start time: noon; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Palacina The Residence & The Suites?

Checkout is at 10:00 AM.

Does Palacina The Residence & The Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50.00 per vehicle applies.

Where is Palacina The Residence & The Suites located?

Located in Kilimani, this luxury hotel is within 1 mile (2 km) of Yaya Centre and Lucky 8 Casino. Nairobi Hospital and Arboretum are also within 2 miles (3 km).

Palacina The Residence & The Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 111 out of 143 reviews" "
Rating 8 - Good. 19 out of 143 reviews" "
Rating 6 - Okay. 7 out of 143 reviews" "
Rating 4 - Poor. 2 out of 143 reviews" "
Rating 2 - Terrible. 4 out of 143 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palacina is lovely. Staff goes above & beyond to make sure your experience is confortable. Manager Andrea customer service is outstanding, solving an issue I had on my very 1st night with them, She made sure I was happy & confortable. All reception staff is friendly as well as the kitchen. I enjoyed my Breakfast and my lovely last dinner at the property with them. Rooms are peaceful, spacious & well decorated. Location is great too. Indoor pool is lush. Thank you team, I will be gladly coming back. Much Love. Denise & Olivia
Stayed 2 nights in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and rooms
Stayed 1 night in Jan 2024

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was kind and helpful at all times. Check in and check out was easy, and a quick walk to Mama Oliech. Would definitely return!

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place to stay.
Beautiful place to stay in Nairobi. We only had one night here but we wished it was much longer. Great facilities. Lovely team. Beautiful room. Recommended.
Stayed 1 night in Nov 2023

10/10 Excellent

Rakesh, Dobbs Ferry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Great rooms. Nice gardens. Wonderful staff and service. The WiFi however was choppy and frequently went out, totally unacceptable for 2023. And the restaurant menu needs more vegan and vegetarians options.
Stayed 1 night in Oct 2023

10/10 Excellent

Rakesh, Dobbs Ferry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful tranquil hotel with a lovely garden and wonderful service. The staff are exceptional. And my upgraded room was spacious, super comfortable and clean — loved it. For long stays the menu can get limited, would encourage them to add more vegetarian/vegan items. And the WiFi while fast was spotty — often cutting out.
Stayed 2 nights in Oct 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Drivers were amazing, will take you wherever you want. Special thanks to Felix for taking good care of me while shopping. The indoor pool is beautiful and warm. Best of all is the resident tortoise. She was entertaining. Thanks for a great stay.
Stayed 3 nights in Sep 2023

10/10 Excellent

eoin

Stayed 1 night in Aug 2023

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOVED everything about this place! Here in Nairobi for my sons wedding and they took such good care of us!
Stayed 4 nights in Aug 2023