Terrace/patio

Reviews of Khweza Bed & Breakfast

2 out of 5
Khweza Bed & Breakfast
Ngara Road, Opp Admin Police Post, Nairobi

Reviews

7.4

Good

Rating 10 - Excellent. 29 out of 142 reviews" "
Rating 8 - Good. 56 out of 142 reviews" "
Rating 6 - Okay. 39 out of 142 reviews" "
Rating 4 - Poor. 12 out of 142 reviews" "
Rating 2 - Terrible. 6 out of 142 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Stayed 1 night in Jun 2023

4/10 Poor

Gatare

Business traveller
Disliked: Staff & service
I was very disappointed with my stay, as my AirPods Pro were stolen from my room. I had left my AirPods Pro in the charging case on the cofe table in my room. When I returned to my room later that day, the charging case was gone. I checked with the front desk, but they had not seen it. I am very disappointed that my property was stolen from my room, and I hardly recommend anyone staying at this hotel.
Stayed 2 nights in May 2023
Response from Manager on 7 Jun 2023
We are sorry to hear that you were disappointed with your stay at Khweza. We did check the room again and did not find the airpods. We questioned the housekeepers that cleaned your room, but they too say they never saw them. We suggest tracking the airpods and maybe this will shed some light to where they could be. Again we really apologize for the inconvenience this has caused you.

8/10 Good

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent, staff was exceptional. Thank you for an amazing stay
Stayed 2 nights in Sep 2022
Response from Khweza family on 22 Oct 2022
Thank you for giving us the opportunity to serve you. Hope to see you again in the future.

8/10 Good

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Khweza on 26 Jun 2022
Thank you for giving us the opportunity to host you.

6/10 Okay

Lucien

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nairobi’s Hidden Gem
Very friendly and helpful staff. Seems popular with Europeans who know good value. The local neighborhood is a bit rough, not suitable for walking, especially at night.
Stayed 4 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option for transiting
Basic and well run with nice staff. The rooftop restaurant has a little bit of everything. We used this hotel on both ends of safari holiday. We loved the in-room breakfast option.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value. Would stay again.
Good stuff. Thought I would have a night in central Nairobi so I could have a few hours explore but in the end the traffic meant I got there later than expected. Good value. Fantastic roof bar/restaurant with the best food I had on my week in Kenya (though the threshold wasn't very high)
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have nothing negative to write about this hotel. After I left, I actually missed the place so that says a lot!!!
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Good stopover stay
Decent place for a quick stopover stay. Has a great rooftop bar/restaurant.
Stayed 1 night in Apr 2019
Response from Lisa on 6 May 2019
We're glad you liked our place. Thank you for staying with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Lisa on 6 May 2019
Thank you very much.

8/10 Good

Dairis

Liked: Cleanliness, staff & service, room comfort
Kwaza hotel Nairobi
Nice hotel. Quick check-in, welcoming staff, enough comfortable. The hotel has pretty nice roof terrace where you can have Your breakfast and other meals you take.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for arriving in Nairobi, everything you need in one place
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Stayed 2 nights in Dec 2018

10/10 Excellent

AJ, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a good value for money, for sure! All of the staff are very friendly and helpful. Food is priced reasonably and tastes good! Room is spacious and clean. The thing that sometimes annoy me about the room is not about its interior but rather the size of the room key keychain! It is like the size of a billiard ball and I always get stuck trying the unlock the door. As I got a room closer to the road, you can hear the vehicles’ sound a bit more. I am not sure if it is the same case for rooms at the back. But you might want to consider that option. I think what the hotel can also improve on is to ensure that they control the noises near the reception area especially at night. My room which is No. 7 is just across and I can clearly hear every sound. Even the phone’s notification of person sitting at the bench in the lobby. I also availed of their city day tour. It’s not really something that you will be given with a proper tour guide but a dedicated driver and a planned itinerary for the day. It was all good for me as I went to places where I can easily read the references. I had an amazing driver and he can also answer questions about the city. But overall, I still had an excellent experience and will still stay in this hotel next time if I happen to visit Nairobi again.
Stayed 2 nights in Nov 2018
Response from Khweza B&B on 30 Nov 2018
Thank you for taking the time to write this review. We will certainly look into the noise coming from the reception as well as possibly redesigning the room key. It was great having you stay with us and we hope you will be back again.

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
This place was recommended to me and I'm glad I took up the recommendation. Clean, quiet, comfortable and just a little bit quirky. The staff were very welcoming and the rooftop bar/restaurant was a bonus.
Stayed 1 night in Jul 2018
Response from sal on 10 Aug 2018
Thank you for your nice review. It was our pleasure to host you!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed here for one night on an overnight layover. Staff responded quickly to inquiries and arranged airport pickup and drop off for a fee. Room is very basic but was good enough for my purposes. Loved the rooftop restaurant, food and service was excellent.
Stayed 1 night in Jul 2018
Response from Sal on 31 Jul 2018
Thank you so much for your feedback. We are happy that you enjoyed your stay at Khweza B&B. Hope you will be back again.

8/10 Good

BenBella, Ibadan, Nigeria

Liked: Staff & service, room comfort
Quite relaxing. Helpful and friendly staff. Good Breakfast. Convenient for my purse.
Stayed 2 nights in May 2018
Response from Khweza B&B on 30 Nov 2018
Thank you for the kind words. Hope to see you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

6/10 Okay

Louis, UAE

Disliked: Property conditions & facilities
Not a good locality
The rooftop restaurant and the food were very good, staff very friendly
Stayed 2 nights in Sep 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Ok for a night
OK for a night
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Staff & service
Great value
Travelled solo and felt completely safe and secure in the premises even if location was not in the best part of town; just got tours to pick-up and drop-off. Staff was friendly and super-accommodating with requests. Breakfast was good and roof restaurant had good food that was inexpensive and great ambience. Laundry was inexpensive too (but note that they just place in washer and dryer). Great value for money.
Stayed 2 nights in Jul 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Ok
Good place, but pretty cold water in showers and bills get messed up so make sure to check them before paying.
Stayed 3 nights in Jul 2017

8/10 Good

Fie Jensen and Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Great value for the price! Would stay there again.
Stayed 2 nights in Jul 2017

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place great food
This place is amazing very friendly staff great free breakfast delivered to your room the lady Paris working the desk went out of her way to look after my son and I security was real good police station across street very nice guys would come say there hellos I highly recommend this place if your on a budget or not
Stayed 3 nights in Jun 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Close to CBD and facilities like banks, taxis
It was calm and relaxing. Centrally located in the CBD and not far from airport. The hotel organizes airport shuttle for you once you call and book in advance. The place is quiet, and enables one to sleep.

10/10 Excellent

folaranmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect
nice

6/10 Okay

Evariste

Mosquitos

10/10 Excellent

Heidi, Ft. Myers, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!!
What truly makes this hotel is the staff. They are wonderful! So kind and helpful. From arranging a taxi to selecting all the particulars of your breakfast, they will make sure you are happy. When I arrived at midnight at the Nairobi airport for my first trip to Africa, I was nervous if someone from the hotel would really be there to meet me This hotel is such a safe and comfortable place. Super yummy breakfast. Thank you to everyone at Khweza! Heidi

6/10 Okay

Xin

Liked: Staff & service
Disliked: Cleanliness

6/10 Okay

Alfred, vancouver, bc

Liked: Staff & service
as expected for short stay in Nairobi
Has to find an inexpensive place to stay while in between flights. Nairobi was not a place we wanted to be a tourist in and this hotel location did not alleviate that feeling. To kill the time, the taxi ordered from front desk took us to Nairobi National Museum for a couple of hours. The driver came back to pick us up and even took us to a pharmacy which was open on Boxing day to get me some cough medication. The hotel was ok but roof-top restaurant needed lots of patience as service was slow and not all items on menu were available. This was ok for us but as we had nothing else to do. Tusker beer was inexpensive though. They thoughtfully brought breakfast to our room at 5:30 am on the morning we were to catch our flight back to Amsterdam.

4/10 Poor

Verified traveller

Suitable with few frills
A stopover no-frills hotel. Staff friendly and accommodating. Have their own airport shuttle is convenient. Breakfast pre-ordered and was delivered right on time. The cavernous centre court may interfere with sleep for light sleepers. Decent value. Prepare for tons of traffic if going to airport in the morning. Leave plenty early

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Decent, but would not return
Decent hotel, but extremely loud. The kitchen started up around 5:30am, and I heard every movement. Room was in acceptable condition, and rooftop restaurant was nice. But, there are better hotels in the price range.

8/10 Good

Julia, Doha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Great value for your money if on a tight budget. Not very pleasant surroundings, however the police station across the road gives some sort of peace of mind....ish. Helpful staff from driver to porters et al

8/10 Good

Linda, Arlington VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value for the money
I stayed at end of building with spiral staircase. Noise at times as people went up/down the staircase. Noise from my room position from breakfast rooftop dining. Only lukewarm showers

8/10 Good

S, San Francisco

Liked: Staff & service
OK hotel, GREAT staff
Unless you want to pay top bucks, you are not going to get western standards for cleanliness & functionality. All that said, this hotel is reasonable for the price. Comes with a large breakfast & they accommodate you even if you have to leave super early (even before the normal breakfast hours). Wifi is weak & spotty. Avoid rooms near front reception as it can get noisy even during the wee hours of the night. The staff is very friendly & professional. They treat you even better the 2nd time you stay there. We wanted to upgrade our room & they gave that to us free during our 2nd stay. The cost of the airport shuttle to & from the airport is reasonable. The traffic during commute hours is ridiculous. We thought we avoided it when we left early but there was 1 accident in the other direction & traffic in both directions came to a shrieking halt. Our driver was amazing and scary at the same time as he tried his best to get us to the airport on time. We were late but so was everyone else, including the pilot so the flight was delayed & everything turned out fine.

6/10 Okay

Brenda Wanjohi, Winnepeg, Manitoba, CA

Liked: Room comfort
Comfortable but...
Khweza is a nice little place, a bit hidden but convenient. I did have a few problems with the rooms however, such as: lack of air conditioning or a fan during those very warm nights; the bed sheets were very itchy, as though they are hardly ever changed; the position of the socket in Room 16, which I stayed in, could not be accessed by the television cable AT ALL. If these small issues could be looked into, I would look forward to another stay at Khweza when next I'm in Nairobi as well as recommend it to anyone visiting Nairobi for a short stay.

10/10 Excellent

gemmamay21, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Great value for money as breakfast is amazing and you can have it in your room or on the amazing rooftop bar. drinks are very reasonably priced and its close to town. Neighborhood not so good but there are matatus and the guys here will escort you to the shops if you need anything.

6/10 Okay

S, San Francisco

Liked: Staff & service
OK hotel with excellent staff
I imagine that this hotel is probably of decent standards compared with other similar hotels in Nairobi. Coming from the west, it's hard to compare apples to apples. By western standards, the room condition & cleanliness is of a 1-2 star hotel, but it's the staff that really shines thru. They were all very professional and friendly. We stayed there before & after our safari. I asked to upgrade to a better room than the first time we stayed fully expecting to pay for it, but they gave us a free upgrade because we had stayed there before. We also wanted to buy the magazine from the room as it had nice photos of animals we had seen on our safari & they just gave it to us. So they did not try to nickel & dime us for everything but instead they really gave us a great deal. The breakfast was huge and good & was already included in the fee. They even accommodated us on our last morning as we had to leave before breakfast officially started, but they had someone bring it to our room early. The wifi was weak unfortunately. We arranged taxi service from the airport & our driver was waiting for us with my name when we got out of the airport. We also had taxi service to the airport. Due to an accident, the roads from all directions to the airport was jammed packed. I was afraid we would miss our flight but our driver was amazing & scary at the same time. Airport shuttle service cost was extremely reasonable...just avoid commute hours, & pray for no accidents!

10/10 Excellent

Kinga, Somalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very hospitable place

6/10 Okay

David, Australia

Liked: Staff & service
great staff, moderate price
I stayed at khweza for a few nights after a conference in Nairobi. I think that the reviews on here are pretty accurate. It's nothing fancy, but it's a nice place to stay. The staff are particularly friendly and happy to talk about what it's like to live in Nairobi.

6/10 Okay

Jen, Connecticut

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Love-hate
Well, I just loved the staff. They are so nice!! And the food is fantastic. But it was really uncomfortable. The room was freezing. The hot water didn't work so I just stopped showering. And the room had windows that opened to the lobby. So people would sit in front of our windows and talk, SMS, use the internet... All night. It wasn't unreasonable behavior but the way the hotel is set up, it feels like people are in the room with you. Try using bathroom with a group of people sitting right on the other side. Sleeping? Not possible. Other rooms weren't right inside the lobby. Maybe those would be better.

8/10 Good

sandra, kent, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
affordable and comfortable
I stayed at Khweza for one night as my flight was the next morning- about a half an hour taxi drive to Nairobi international airport cost $25. The standard double room was clean and comfortable with a modern bathroom. The staff at Khweza were welcoming and very helpful with regards to arranging taxis. Breakfast was of a good quality, cooked breakfast, fruit and tea/coffee. The only fault I can note is the surrounding neighbourhood- located in the outskirts of the city- although only a 15minute walk to the centre of nairobi- outside the hotel are numerous markets and favelas. Otherwise, would recommend

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable sleeper
Khweza is a hotel in Downtown Nairobi which was a real treat. Most hotels in Nairobi are very expensive and cater to tourists who are unfamiliar with the city. I have stayed in the high end Nairobi hotels several times and felt they were overpriced. Khweza was an unknown to me but a great find as they had great personal service and I felt safe and saved a lot. I recommend their hotel without reservation.

8/10 Good

douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice people and adequate facilities. I'm glad I stayed here rather than the expensive international hotels. I would choose this hotel again.

8/10 Good

Rimli & Sushil, Mauritius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly clean B & B, great value for money.
We stayed at the Khweza B&B on three different occasions over a month. Each time, the rooms were spotless and the staff very friendly and helpful. We used their cab service and the rooftop restaurant on occasion and have no complaints. The hotel is unimpressive from the outside as it is situated in a non-touristy commercial area but the interiors are done up with African artwork and paintings and the furnishings are tastefully ethnic. The atmosphere will leave you in no doubt that you are in Africa, and we mean this in the best way possible. The only minus point could be the location. It is a 10 minute drive from the CBD and the road in front is rather seedy-looking, broken down and dusty. It is bustling with pavement shops and typical Kenyan crowds but we never felt it any more unsafe than a similarly crowded third-world street. There is an ATM just outside the Khweza and a couple of local eateries including a Kenchic Inn, which will do in an emergency. The rooftop restaurant has a limited but excellent menu and you are given a form to fill up each evening where you are spoilt for choices for breakfast. We would love to stay there again.