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Joy Palace

3.0 star property
Hotel with free breakfast, near Sarit Centre

Choose dates to view prices

Photo gallery for Joy Palace

Bar (on property)
Exterior detail
Standard Double Room
Billiards
Shower, free toiletries, slippers, towels
Joy Palace sits in central Nairobi, serving English breakfast and providing dry cleaning services. Guests appreciate the WiFi access, relaxing terrace, and business center. Previous visitors have noted the convenient location near both the University of Nairobi and City Market.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Housekeeping

Room options

Check availability for these dates

Tonight

Sept 19 - Sept 20
Check availability for tonight Sept 19 - Sept 20

Tomorrow

Sept 20 - Sept 21
Check availability for tomorrow Sept 20 - Sept 21
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Laptop workspace
Daily housekeeping
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed

Shower, free toiletries, slippers, towels

Double Room, 1 Double Bed

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Laptop workspace
Daily housekeeping
  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Laptop workspace
Daily housekeeping
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room, 1 Double Bed

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Laptop workspace
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Non Smoking

Superior Room, Non Smoking

Superior Room, Non Smoking

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Laptop workspace
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

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About the area

Located in Nairobi, Joy Palace is in the city centre. Sarit Centre and City Market are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Uhuru Park and Nairobi National Park. University of Nairobi and Kenyatta International Convention Centre are two other places to visit that come recommended.
Visit our Nairobi travel guideOpens in a new window
Map
Westlands Close, Nairobi, Nairobi County, 00101

What's nearby

  • Sarit Centre - 8 min walk - 0.7 km
  • University of Nairobi - 17 min walk - 1.4 km
  • Kenyatta International Convention Centre - 4 min drive - 3.7 km
  • Yaya Centre - 6 min drive - 4.0 km
  • United Nations Office at Nairobi - 8 min drive - 5.9 km

Getting around

  • Syokimau Station - 26 min drive
  • Nairobi (WIL-Wilson) - 16 min drive

Restaurants

  • ‪68 Library - ‬4 min walk
  • ‪Nana Swahili Restaurant - ‬5 min walk
  • ‪Clay Oven - ‬5 min walk
  • ‪Havana Bar & Restaurant - ‬5 min walk
  • ‪Brew Bistro & Lounge - ‬5 min walk

About this property

Joy Palace

Hotel near Sarit Centre
Located close to University of Nairobi and City Market, Joy Palace provides free English breakfast, a terrace and dry cleaning/laundry services. In addition to a bar and a business centre, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking
  • A round-trip airport shuttle (surcharge), express check-out and express check-in
  • Luggage storage, smoke-free property and concierge services
Room features
All guest rooms at Joy Palace include perks, such as laptop-friendly workspaces, in addition to amenities, such as free WiFi and sound-insulated walls.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, heating and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free English breakfast
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Meals are available by reservation only and cannot be requested after check-in.

Access methods

Staffed front desk

Pets

Pets stay for free
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Joy Palace Hotel Nairobi
Joy Palace Hotel
Joy Palace Nairobi
Joy Palace Hotel
Joy Palace Nairobi
Joy Palace Hotel Nairobi

Frequently asked questions

Is Joy Palace pet-friendly?

Yes, pets are allowed at this property. Some restrictions may apply, so please contact the property for more details.

How much is parking at Joy Palace?

Self-parking is free at this property.

What time is check-in at Joy Palace?

Check-in start time: noon; check-in end time: 11:30 PM.

What time is check-out at Joy Palace?

Checkout is at 10 AM.

Does Joy Palace provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Joy Palace located?

Located in Westlands, this hotel is within 1 mi (2 km) of Sarit Centre and University of Nairobi. City Market and Uhuru Park are also within 3 mi (5 km).

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Joy Palace Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 6 out of 13 reviews
Rating 8 - Good. 3 out of 13 reviews
Rating 6 - Okay. 3 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 1 out of 13 reviews

8.6/10

Cleanliness

9.4/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff

Room diferente from the booking but very cleaning place and friendly staff breakfast was very poor
Stayed 2 nights in Sep 2022

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Excellent price for the place including breakfast. Biggest issue was there is no screen on the window and no netting so got bit all night long from mosquitos. Had to close the widow but with no AC or fan was very hot. Also killed two cockroaches.
Stayed 2 nights in Oct 2024

6/10 Okay

Haitham

Liked: Property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

8/10 Good

Lucia

Liked: Staff & service, amenities
Efficient, voor kort verblijf.
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Kiriakos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Enkelt centralt boende.

Ett enkelt boende som passar utmärkt för en god natts sömn.
Stayed 1 night in Nov 2023

10/10 Excellent

José Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks Marta

Thanks Marta for the attention
Stayed 1 night in Feb 2019

10/10 Excellent

Akter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Service

Excellent service and stay. Rooms are good and clean. Value for money. Staffs are extremely helpful!
Stayed 4 nights in Feb 2019

8/10 Good

Akter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and good neighborhood

Very friendly receptionist. Rooms are clean and value for price. Walking distance to restaurant, shopping center etc.
Stayed 4 nights in Jan 2019

2/10 Terrible

Laurent

J'avais réservé pour mon groupe d'amis et ils m'ont promis un hôtel de la qualité attendue puisque le Joy Palace ne pouvait nous accueillir tous. Nous fumes logés dans un hotel "bas de gamme", des chambres toutes petites et mal équipées (parfois sales), petit déjeuner de qualité médiocre aussi I booked for my group of friends and they promised me a hotel of the expected quality since the Joy Palace could not accommodate us all. We were housed in a "low-end" hotel, very small and poorly equipped rooms (sometimes dirty), poor quality breakfast too. NE FAITES PAS confiance à ces gens. NEVER TRUST this people !
Stayed 1 night in Nov 2018

10/10 Excellent

Lashaunie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, friendly staff and very good security.
Stayed 1 night in Sep 2018

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