Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great location and great access to amenities. We've stayed at the Royale Palms many times before and love the area. With this stay, you have access to all the Hilton pools, as well as access to the water park, which is a nice way to break up the day. Elevators here run very slowly, and you can be waiting for up to 10-15 minutes to get one. But, that is not the property mgmt fault. The condo is great and convenient. Having a fridge with an ice maker was nice. Perfect size kitchen to cook. Rooms are spacious as are the bathrooms. Having a full size washer and dryer is so nice and beneficial to have. Condo was clean, I am OCD on cleaning, and feeling 'clean' when staying somewhere. Only recommendation I have is to get rid of all of the fake plants/trees; that, or ask house keeping to dust them. There was mounds of dust on them, which ended up making the place not feel as clean to me, plus, the underside of couches/beds could use some cleaning too. Overall, we'd stay here again. The beds were super comfortable. The shades in the rooms are not black out curtains, so don't block the light very well. We had a slight issue with the credit that was allowed to be charged to the room, but a quick text to the property management team and that was resolved next day without issue. That was an extra bonus and nice to have.