Rating Details:
The property manager was very unhelpful.
The vacation rental was spotless.
I was more than happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We were really looking forward to our vacation however this listing was not as it seemed. While the property was clean and in a good location. Upon arrival, we noticed that many of the furnishing were old and damaged. This was not overly surprising as rentals are generally maintained with items that the owners don't mind damage to. Upon opening the curtains to the wall of windows, we were met with many balconies full of people staring right back at us. Again, not a huge deal as they are maximizing space. The bigger issues were with the property management company. When we reported that we were not provided enough towels for the number of guests we had, we were told to do laundry to get the required number of towels we needed. We finally got some additional towels the afternoon prior to our departure but the lack of customer service was felt with this listing from start to finish. Even when we booked the listing, we were supposed to be provided with a discount on the rental and I had to call to get the discount and was met with a huge amount of pushback even for that.