Exterior

Reviews of Prince Resort

3.5 out of 5
Prince Resort
3500 N Ocean Blvd, North Myrtle Beach, SC

Reviews

8.4

Very good

Rating 10 - Excellent. 473 out of 1001 reviews" "
Rating 8 - Good. 311 out of 1001 reviews" "
Rating 6 - Okay. 135 out of 1001 reviews" "
Rating 4 - Poor. 50 out of 1001 reviews" "
Rating 2 - Terrible. 32 out of 1001 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kirk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful accommodations!
Stayed 1 night in Apr 2024
Response from David Sides, General Manager on 22 Apr 2024
Dear Kirk,Thank you for your kind words! We're delighted to hear that you had a wonderful experience with both our accommodations and staff at Prince Resort.Ensuring our guests feel comfortable and well taken care of is our top priority, and we're thrilled that we could meet your expectations during your stay.We look forward to welcoming you back to Prince Resort in the future!Warm regards,

10/10 Excellent

Megan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staff
Stayed 2 nights in Apr 2024
Response from David Sides, General Manager on 22 Apr 2024
Dear Megan,Thank you for your feedback! We're delighted to hear that you found Prince Resort to be clean and that our staff provided friendly service during your stay.Maintaining a clean and welcoming environment for our guests is our top priority, and we're thrilled that we could meet your expectations in these areas.We look forward to welcoming you back to Prince Resort again soon!Warm regards,

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
As expected
Stayed 1 night in Mar 2024
Response from David Sides, General Manager on 22 Apr 2024
Dear Victor,Thank you for sharing your feedback with us! We're thrilled to hear that you had a great stay at Prince Resort and that it met your expectations.Ensuring our guests have a pleasant and enjoyable experience is our top priority, and we're delighted that we could provide you with just that during your visit.We look forward to welcoming you back to Prince Resort in the future!Warm regards,

8/10 Good

CHRISTOPHER

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking I didn't like
Stayed 2 nights in Apr 2024
Response from David Sides, General Manager on 17 Apr 2024
Hello Christopher,Thank you for your feedback about your recent stay with us. We're glad to hear that overall you had a great experience. However, we're sorry to hear that the parking garage did not meet your expectations.We understand that parking convenience is essential for our guests, and we apologize for any inconvenience you experienced. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Best regards,

10/10 Excellent

Brooke

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it here we stay here almost every year with the family
Stayed 3 nights in Apr 2024
Response from David Sides, General Manager on 17 Apr 2024
Hi Brooke,Thank you for your fantastic review! We're delighted to hear that you and your family love staying with us year after year. Creating cherished memories for our guests is what we strive for, and it's wonderful to know that Prince Resort has become a tradition for you.We look forward to welcoming you and your family back again soon for another unforgettable stay!Warm regards,

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. Would be nice to have an indoor pool but you can’t have it all.
Stayed 1 night in Apr 2024
Response from David Sides, General Manager on 17 Apr 2024
Dear James,Thank you for sharing your feedback with us! We're delighted to hear that you had a very nice stay at Prince Resort.We appreciate your understanding regarding the absence of an indoor pool. While we aim to provide a wide range of amenities for our guests, we understand that not every feature can be included. Nonetheless, we're thrilled that you enjoyed your stay despite this.We look forward to welcoming you back to Prince Resort in the future!Warm regards,

10/10 Excellent

Myra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My overall experience was great. The staff were helpful and friendly. My children and I love our condo and the view. I will definitely come back.
Stayed 4 nights in Apr 2024
Response from David Sides, GM on 9 Apr 2024
Dear Myra,Thank you for sharing your wonderful experience with us! We're thrilled to hear that you and your children had a great time at Prince Resort.It's fantastic to know that you found our staff helpful and friendly, and that you enjoyed your condo and the view. We're delighted that we could provide you with a memorable experience, and we can't wait to welcome you back for another enjoyable stay in the future!If there's anything else we can do to make your next visit even more special, please don't hesitate to let us know. We look forward to seeing you again soon!Warm regards,

10/10 Excellent

kay

Travelled with family
Liked: Staff & service, property conditions & facilities
Rooms were nice and clean!
Stayed 3 nights in Apr 2024
Response from David Sides, General Manager on 9 Apr 2024
Dear Kay,Thank you for sharing your feedback with us! We're thrilled to hear that you found our rooms nice and clean during your stay at Prince Resort.Ensuring a clean and comfortable environment for our guests is our top priority, and we're delighted that we could meet your expectations in this regard.We look forward to welcoming you back to Prince Resort in the future!Warm regards,

8/10 Good

Ieasha, Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort for our weekend stay. The cleanliness of the room could use some extra touches within the condo. Also, didn’t like that the parking was across the street. Overall, we enjoyed our stay.
Stayed 3 nights in Mar 2024
Response from David Sides, General Manager on 27 Mar 2024
Dear Leasha,Thank you for sharing your feedback about your recent weekend stay at Prince Resort. We're delighted to hear that you found our resort nice and that overall, you enjoyed your stay with us.We appreciate your comments about the cleanliness of the room. Ensuring a clean and comfortable environment for our guests is a top priority, and we apologize for any shortcomings in this regard. We also understand your concerns about the parking situation being across the street. We're grateful for your understanding and hope to have the opportunity to welcome you back to Prince Resort in the future. Warm regards,

4/10 Poor

Jan, PINEHUSRT

Stayed 5 nights in Mar 2024

10/10 Excellent

Gordon

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We were there for the college softball games since our daughter coaches one of the teams. We ended up across the street. The gave us a corner room and we could see the ocean and the Lagoon. We enjoyed our stay very much. It was quiet and comfortable! I would stay there again! Thank you for a nice stay!
Stayed 4 nights in Mar 2024
Response from David Sides, General Manager on 16 Mar 2024
Dear Gordon,Thank you so much for sharing your experience with us. We're delighted to hear that you enjoyed your stay at Prince Resort, especially during the college softball games.It's fantastic to know that you appreciated the corner room with views of the ocean and the lagoon. We're thrilled that you found your stay quiet and comfortable, and we're grateful for your kind words.We would be honored to welcome you back to Prince Resort in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing to stay with us, and we look forward to hosting you again soon.Warm regards,

10/10 Excellent

Angela

Liked: Staff & service, amenities, property conditions & facilities
My husband and I stayed for a weekend getaway and were totally pleased. Check-in was extremely quick and easy. Everyone on staff was very pleasant and responsive. There was plenty of parking across the street at their other tower. The property was very clean and updated. The room was just as described (1 bedroom condo w/king bed). It was also very clean. We could smell that when we entered the room. That is very important these days. Even though it is a family vacation spot it was very quiet and peaceful. We were also given the option for a 5pm check out at a very discounted rate which was AWESOME. We were able to sleep in on check out day, go to breakfast, do some shopping and then come back and check out. We will definitely return and bring the whole family! And I will be referring friends, family and customers to Prince Resorts.
Stayed 1 night in Feb 2024
Response from David Sides, General Manager on 16 Mar 2024
Dear Angela,Thank you so much for taking the time to share your wonderful experience at Prince Resort! We are thrilled to hear that you and your husband enjoyed your weekend getaway with us.It's fantastic to know that your check-in process was quick and easy and that you found our staff to be pleasant and responsive. We're also delighted that you appreciated the cleanliness and updated facilities of our property, as well as the cleanliness of your room. Maintaining a clean and welcoming environment is indeed a top priority for us.We're glad that you found your stay quiet and peaceful despite it being a family vacation spot. Providing a serene atmosphere for our guests to relax and unwind is something we strive for.It's wonderful that you were able to take advantage of the discounted 5pm check-out option, allowing you to enjoy a leisurely morning before departing. We're delighted that this added convenience enhanced your overall experience.Thank you for your kind words and for considering returning with your whole family. We would be honored to host you all! Your referrals to friends, family, and customers mean the world to us, and we can't wait to welcome them to Prince Resorts.Please let us know if there's anything else we can do to make your next stay even more enjoyable. We look forward to welcoming you back soon!Warm regards,

6/10 Okay

Latia

Travelled with family
Great stay just a old building
Stayed 2 nights in Mar 2024
Response from David Sides, General Manager on 16 Mar 2024
Dear Latia,Thank you for sharing your feedback with us. We're glad to hear that you had a great stay at Prince Resort.We understand your comment about the building being old, and we appreciate your honesty. While our resort does have some charm, we continuously strive to ensure that our facilities meet the highest standards of comfort and cleanliness for our guests.Your satisfaction is important to us, and we're grateful for your understanding. If there's anything specific we can do to enhance your experience during your next visit, please don't hesitate to let us know.We hope to have the pleasure of welcoming you back to Prince Resort in the future.Warm regards,

10/10 Excellent

James

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice
Stayed 6 nights in Mar 2024
Response from David Sides, General Manager on 16 Mar 2024
Dear James,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found your room nice and that you enjoyed your stay at Prince Resort.Ensuring our guests have a comfortable and enjoyable experience is our top priority, and we're glad that we could contribute to your positive experience.If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back to Prince Resort in the future.Warm regards,

10/10 Excellent

Tanisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from David Sides, General Manager on 22 Apr 2024
Dear Tanisha,Thank you for your feedback! We're delighted to hear that you had a great stay at Prince Resort.Ensuring our guests have a fantastic experience is our top priority, and we're thrilled that we could provide you with just that during your visit.We look forward to welcoming you back to Prince Resort in the future!Warm regards,

6/10 Okay

Chase

Business traveller
Liked: Cleanliness, staff & service
All drink machines were out of order
Stayed 1 night in Mar 2024
Response from David Sides General Manager on 16 Mar 2024
Dear Chase,Thank you for sharing your feedback regarding your recent stay at Prince Resort. We're glad to hear that overall you had a good stay with us.We apologize for the inconvenience caused by the drinks machines being out of order during your visit. Your experience does not meet the high standards of service we aim to provide, and we are sorry for any frustration this may have caused.Please know that we take your feedback seriously and will address the issue promptly to ensure that all amenities are fully operational for our guests' enjoyment.We appreciate your understanding and hope to have the opportunity to welcome you back for an even better experience in the future.Warm regards,

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay, nice room.
Stayed 1 night in Feb 2024
Response from David Sides, General Manager on 27 Feb 2024
Dear Reginald,Thank you for your feedback! We're thrilled to hear that you enjoyed your stay at Prince Resort and that you found our location convenient.Ensuring our guests have a comfortable and enjoyable experience is our top priority, and we're delighted that we could contribute to your positive experience.We hope to have the pleasure of welcoming you back to Prince Resort in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,

8/10 Good

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Feb 2024
Response from David Sides, General Manager on 26 Feb 2024
Dear Brittany,Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay at Prince Resort and that you had a great time at the beach.Your satisfaction is incredibly important to us, and we're delighted that everything met your expectations during your visit. We hope that the memories you made here will stay with you for a long time to come.Warm regards,

8/10 Good

Kimberly

Stayed 2 nights in Feb 2024
Response from David Sides, General Manager on 22 Apr 2024
Dear Kimberly,Thank you for your feedback! We're delighted to hear that you enjoyed your beach getaway at Prince Resort.We strive to provide our guests with a relaxing and memorable experience, and we're thrilled that we could contribute to your enjoyment during your visit.We look forward to welcoming you back to Prince Resort for another wonderful getaway!Warm regards,

2/10 Terrible

Thurmond

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was horrible. I got chills the first minute I got there. The place did not look like what it did on here. You can tell they got the furniture form SHEIN or temu. The furniture was not sturdy the bed felt like rocks. Beside the bed it had a window what’s the point that is creepy. After I went to prince I went to Avista and it was amazing. Even though they work together you wouldn’t tell. Prince is shameful and avista is amazing and comfortable. My overall rate for prince hotel 1/10
Stayed 2 nights in Feb 2024
Response from David Sides General Manager on 20 Feb 2024
Dear Thurmond,Thank you for taking the time to share your feedback regarding your recent stay at Prince Resort. We sincerely apologize that your experience did not meet your expectations, and we deeply regret any discomfort or inconvenience you may have encountered during your time with us.We take all guest feedback seriously, as it helps us identify areas for improvement and ensures that we can continue to provide the best possible experience for all our guests. Your comments about the condition of the furniture and the comfort of the bed have been duly noted, and we will address these concerns with our management team to ensure that necessary improvements are made.Regarding your comment about the window beside the bed, we understand that preferences regarding room layout and design can vary greatly among guests. However, we apologize if this feature was not to your liking. We are also disheartened to hear that you did not feel the same level of satisfaction during your stay with us compared to your experience at Avista. We strive to provide exceptional service and comfort to all our guests, and we regret that we fell short of this goal during your visit.We truly value your feedback and the opportunity to improve, and we hope that you will consider giving us another chance to exceed your expectations in the future. Once again, please accept our sincerest apologies for any disappointment you experienced, and we thank you for bringing these matters to our attention.Warm regards,

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Prince resort. Room was clean, it was quiet and staff friendly. Will stay again.
Response from David Sides, General Manager on 30 Jan 2024
Dear Penny,Thank you for taking the time to share your positive experience at Prince Resort. We're thrilled to hear that you enjoyed your stay, found the room clean, experienced a quiet environment, and encountered friendly staff. Your kind words mean a lot to us, and we look forward to welcoming you back for another great stay in the future.If there's anything specific that stood out to you or any suggestions you have for improvement, please feel free to share. We're here to ensure your next stay is just as wonderful as the last.Thank you for choosing Prince Resort as your destination!Best regards,

6/10 Okay

Ruby

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Disappointing stay this time :(
Our usual spot when in SC. Unfortunately this time, one of our rooms had a broken king size bed. We already were minus one bed due to a booking error so that made things worse. The entrance door had no weather strip. We couldn’t keep the place warm due to this issue and unfortunately, weather was in the 20’s. Needless to say..we were freezing. The dishwasher was leaking as well. Definitely more issues than we’ve ever encountered before. Check in staff were friendly per usual! Will stay here again but will definitely inspect all beds and doors next time. I did speak to staff about issues to make sure they were aware of these issues.
Stayed 2 nights in Jan 2024
Response from David Sides, General Manager on 30 Jan 2024
Dear Ruby,Thank you for taking the time to provide feedback about your recent stay at Prince Resort. We appreciate your loyalty and are sincerely sorry to hear about the issues you encountered this time.We deeply regret the inconvenience caused by the broken king-size bed, the lack of weather stripping on the entrance door, and the leaking dishwasher. Your comfort is our top priority, and we apologize for falling short on this occasion.We're glad to hear that the check-in staff were friendly, and we appreciate your understanding. Rest assured, we will address the issues you've raised promptly to ensure a more comfortable experience for our guests in the future.Your willingness to share these concerns directly with our staff is invaluable, and we thank you for bringing them to our attention. We understand the importance of a smooth and enjoyable stay, and we're committed to making the necessary improvements.We hope to have the opportunity to welcome you back to Prince Resort for a much-improved experience. If there's anything specific you'd like to discuss or if you have further suggestions, please feel free to reach out.Thank you for choosing Prince Resort.Best regards,

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from David Sides, General Manager on 9 Jan 2024
Dear Guest,I want to sincerely apologize for the disappointing experience you had during your recent stay at the Prince Resort. Your feedback about poor cleanliness, room comfort, and service is deeply concerning, and I want to assure you that we take these matters very seriously.I am truly sorry that we fell short of meeting your expectations in these crucial areas. Cleanliness and guest comfort are top priorities for us, and I understand the impact this had on your stay. I want to assure you that we are conducting a thorough investigation into the concerns you raised, and we will take immediate action to address and rectify the issues.Your satisfaction is of the utmost importance to us, and we appreciate your candor in bringing these matters to our attention. I want to assure you that your feedback is invaluable, and we are committed to making the necessary changes to prevent a recurrence of such issues. I am truly sorry for any inconvenience this may have caused, and we hope to have the opportunity to regain your trust in the future.Warm regards,

10/10 Excellent

Samantha

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the ocean view from my room! Every morning it was so nice to see the sun rise and sunset.
Stayed 3 nights in Dec 2023
Response from David Sides, General Manager on 9 Jan 2024
Dear Samantha,Thank you so much for sharing your Prince Resort experience with us! We're thrilled to hear that you loved the ocean view from your room. There's something truly magical about witnessing the sunrise and sunset over the ocean, and we're delighted that you had the chance to enjoy those moments during your stay.We look forward to the opportunity to welcome you back to the Prince Resort for more breathtaking views and wonderful moments.Warm regards,

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Palace at Cherry Grove Pier: more cons than pros.
We stayed in an oceanside two-bedroom suite. We were provided with a room in tower 1- #804. Pros: Good location- on the beach but away from tourist attractions. Great beach access Clean furniture (see cons below) Clean bed-linens and pillows Good newer appliances (we used fridge, washer and drier during our stay) Room flooring, carpet and paint were in good condition. Cons: One of two balcony sliding door locks were broken. All venue elevators are in poor condition with dirty walls and extremely worn rubber flooring. These details did not make a good first impression. Sleeper couch cushion offered little support. Not comfortable to watch tv for more than 30 mins. King bed was well-worn, offering a hammock-like experience (we prefer firm beds) Upon arrival, there were hairs in one of the tubs and sinks. Everywhere else in the bathrooms was clean. There was excessive dust on the ceiling fans and AC duction outlets. It was extremely disturbing to see very large cracks in the concrete of the pool level of tower 2. Would we stay here again: Probably not due to the condition of the property and mediocre cleanliness. This was my first time booking thru hotels.com and considering the mismatch between the review rating (4.2 out of 5) and our actual experience, I would hesitate to trust the online ratings for anything less than a near-perfect score.
Stayed 2 nights in Dec 2023
Response from Shanikwa F. on 3 Jan 2024
Dear Valued Guest,Thank you for taking the time to share your feedback about your recent stay at Prince Resort. We genuinely appreciate your honesty and the opportunity to address the concerns you raised.It is our priority to ensure that every guest enjoys a memorable and seamless experience, and we are truly sorry that we fell short of your expectations. Your comments have been carefully reviewed by our team, and we have taken immediate steps to address the deficiencies you highlighted. Our commitment to improvement remains unwavering, and we are dedicated to providing a superior experience for all our guests.We understand the importance of creating lasting memories during your stay, and we regret that we did not meet that goal for you. Please know that your feedback is invaluable to us, and we are using it as a tool for continuous enhancement.We sincerely hope that you would consider giving us another opportunity to showcase the excellent service and hospitality that Prince Resort is known for. We are confident that your next experience with us will be nothing short of exceptional.Thank you for sharing your thoughts with us.

10/10 Excellent

Yeridiana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023
Response from David Sides, General Manager on 26 Dec 2023
Dear Yeridiana,Thank you for choosing Prince Resort for your recent stay, and we appreciate your feedback. We're glad to hear that you enjoyed your stay overall. Your satisfaction is important to us.We apologize if the cleanliness did not meet your expectations. Your feedback is valuable, and we take it seriously. We will review our processes and make necessary improvements to ensure a higher level of cleanliness for our guests.We appreciate your input and hope to have the opportunity to welcome you back for an improved experience in the future.Thank you for being our guest at Prince Resort.Best regards,

4/10 Poor

JoAnn

Travelled with group
Liked: Cleanliness, staff & service, amenities
We had a nice room and the staff was helpful and friendly, however due to technology issues our Check-in was frustrating. Computers were down and we were not able to get a room key until 11:30 that night. I understand it was not the staff members fault. However for our inconvenience thought maybe we could receive a complimentary room or disco to make up for our inconvenience. Thank you
Stayed 1 night in Dec 2023
Response from David Sides, General Manager on 26 Dec 2023
Dear JoAnn,Thank you for taking the time to share your recent experience at Prince Resort. We're glad to hear that you had a nice room and that our staff was helpful and friendly. However, we sincerely apologize for the frustration caused during your check-in due to technology issues, and we appreciate your understanding.We understand how inconvenient this situation must have been, and we want to express our sincere regret for any disruption to your plans. We'll certainly review our processes to minimize such occurrences in the future.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a smoother and more enjoyable experience.Best regards,

10/10 Excellent

dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was great. I didnt like the way the way they made me feel about damaging the room. Even said someone would check it after i left. I've stayed in many hotels, the first time ive ever been told that. Im 62 years old, im not going to damage anything..
Stayed 2 nights in Nov 2023
Response from David Sides, GM on 27 Nov 2023
Dear Timothy,Thank you for choosing Prince Resort for your stay, and we appreciate your feedback. We're glad to hear that you found the place great. However, we apologize if our communication about room condition made you feel uneasy.Please know that our intention is not to make guests uncomfortable but rather to ensure transparency and maintain the quality of our accommodations for all guests. We understand your concerns and will certainly review our communication to ensure it is conveyed in a more guest-friendly manner.We appreciate your reassurance regarding the care you take during your stay. Your comfort and peace of mind are essential to us, and we'll work to improve the way we communicate such matters in the future.Thank you for being our guest, and we hope to have the opportunity to welcome you back to Prince Resort in the future.Best regards,

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Resort
The resort was very nice, clean, bed was comfortable. The tv had issues but it was raining so it was probably weather related.
Stayed 2 nights in Nov 2023
Response from David Sides, General Manager on 18 Nov 2023
Dear Linda,Thank you for choosing Prince Resort and sharing your experience with us! We're delighted to hear that you found the resort very nice, clean, and the bed comfortable. Your comfort is our top priority, and it's wonderful to know that we succeeded in providing a pleasant environment for your stay.We apologize for any inconvenience you experienced with the TV. Weather-related issues can indeed affect signal reception, and we appreciate your understanding.Your feedback is valuable to us, and we're grateful for the opportunity to have hosted you. If there's anything specific that stood out or any suggestions you have for improvement, please feel free to share. We look forward to the possibility of welcoming you back to Prince Resort for another enjoyable stay.Thank you for being our guest!Best regards,

10/10 Excellent

Ron

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from David Sides, GM on 27 Nov 2023
Dear Ron,Thank you so much for taking the time to share your positive experience at Prince Resort! We are thrilled to hear that you enjoyed your stay, particularly the breathtaking views and the beautiful beach. Your feedback is truly appreciated and reinforces our commitment to providing exceptional experiences for our guests.We're delighted that our location and the natural beauty of the surroundings contributed to your memorable stay. Your input is valuable to us as we continuously strive to enhance our guests' experiences.It was our pleasure to have you as our guest, and we look forward to the opportunity to welcome you back for another fantastic stay at Prince Resort.Thank you for choosing us for your getaway!Best regards,

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff that stayed in touch each day verifying that everything was to our expectations. Great view.
Stayed 4 nights in Nov 2023
Response from David Sides, General Manager on 18 Nov 2023
Dear James,Thank you so much for your kind words and for choosing Prince Resort for your stay! We are thrilled to hear that you had a great experience with our friendly staff and that they stayed in touch to ensure everything met your expectations. Providing excellent service is a top priority for us, and it's always rewarding to know that our efforts have made a positive impact on our guests.We're delighted that you enjoyed the great view during your stay. Your feedback is invaluable in helping us maintain and enhance the quality of our services.It was a pleasure having you as our guest, and we look forward to the opportunity to welcome you back to Prince Resort in the future. If there's anything we can assist you with in the meantime, please don't hesitate to reach out.Thank you for your kind words and for choosing Prince Resort!Best regards,

10/10 Excellent

Donna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023
Response from David Sides, General Manager on 13 Nov 2023
Dear Donna,Thank you so much for sharing your delightful experience with us! We are thrilled to hear that you had a wonderful stay at Prince Resort and enjoyed the warm hospitality of our staff. It's fantastic to know that you also savored the beauty of the beach and had a great time shopping.Our team takes great pride in ensuring our guests have a memorable and enjoyable stay, and your positive comments reinforce the dedication and hard work we put into creating a welcoming atmosphere.If there's anything specific that stood out to you during your stay or any particular staff member who made a lasting impression, we would love to hear more about it. Your feedback is invaluable in helping us maintain and enhance the quality of our services.We look forward to the opportunity to welcome you back to Prince Resort in the future. If there's anything we can assist you with in the meantime, please don't hesitate to reach out.Safe travels, and we can't wait to host you again!Best regards,

2/10 Terrible

Meredith

Stayed 2 nights in Nov 2023
Response from David Sides, General Manager on 18 Nov 2023
Dear Meredith,We're disappointed to hear that your experience at Prince Resort did not meet your expectations, and we appreciate your honest feedback. Your satisfaction is important to us, and we would like to learn more about the specific concerns you had during your stay. If you're willing to provide additional details, we can better address any issues and work towards improvements.We value your input, and we hope to have the opportunity to make it right in the future. Please feel free to share more information about your stay, and we'll do our best to address your concerns.Best Regards,

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the cleanest place i have stayed in. The property was in very good shape. Will be staying here again
Stayed 2 nights in Nov 2023
Response from David Sides, General Manager on 6 Nov 2023
Dear Cheryl,Thank you for your fantastic feedback! We're thrilled to hear that you found the Prince Resort to be the cleanest place you've stayed in and that you found the property in very good shape. Your satisfaction is incredibly important to us, and we're delighted that you had such a great experience.We look forward to welcoming you back for another enjoyable visit. If there's anything specific you appreciated about your stay or any preferences you have for your next visit, please don't hesitate to share. Your feedback is invaluable in helping us maintain the high standards we strive for.Once again, thank you for choosing the Prince Resort, and we can't wait to have you as our guest again.Best regards,

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience
Beautiful suite, clean quiet, just a wonderful experience and the restaurant 3500 the chef cooking today was excellent best steak ice had in the area..
From our room on 17th floor
From our room 17th floor
Down by pier
Near pier
Stayed 1 night in Nov 2023
Response from David Sides, General Manager on 6 Nov 2023
Dear Suzanne,Thank you for taking the time to share your feedback about your stay at the Prince Resort. We're thrilled to hear that you found your room beautiful, clean, and enjoyed a quiet and wonderful experience during your stay. Your comfort and satisfaction are important to us, and we're delighted that you had such a great experience.It's fantastic to hear that you had an excellent dining experience at our restaurant, 3500. We're proud of our chef's culinary expertise and the quality of the steak you enjoyed. We appreciate your kind words about the food.We look forward to welcoming you back for another enjoyable visit. If there's anything specific you appreciated about your stay or any preferences you have for your next visit, please don't hesitate to share. Your feedback is invaluable in helping us maintain the high standards we strive for.Once again, thank you for choosing the Prince Resort, and we can't wait to have you as our guest again.Best regards,

8/10 Good

Debra

Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from David Sides, General Manager on 13 Nov 2023
Dear Debra,Thank you so much for your wonderful feedback from your stay at Prince Resort ! We're thrilled to hear that you appreciated the cleanliness of our property and enjoyed the beach and resort amenities. Providing a clean and welcoming environment is a top priority for us, and it's fantastic to know that our efforts have made your stay special.We're delighted that you had a great time at Prince Resort, and your positive comments mean a lot to us. If there's anything specific that stood out to you or any suggestions you have for improvement, please feel free to share—we're always looking for ways to enhance our guests' experiences.It was a pleasure having you as our guest, and we hope to welcome you back for another fantastic stay in the future. If there's anything we can assist you with in the meantime, please don't hesitate to reach out.Safe travels, and we look forward to hosting you again soon!Best regards,

10/10 Excellent

Jerri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from David Sides, General Manager on 13 Nov 2023
Dear Jerri,Thank you so much for taking the time to share your positive experience at Prince Resort! We're thrilled to hear that you enjoyed your stay and had a wonderful time at the beach. Our team works hard to provide exceptional service, and we're delighted to know that you felt well taken care of.Your kind words mean a lot to us, and we truly appreciate your feedback. It was a pleasure hosting you, and we hope to welcome you back for another memorable stay in the future.If there's anything else we can do to enhance your next visit, please don't hesitate to let us know. Safe travels, and we look forward to having you with us again soon!Best regards,

10/10 Excellent

Trevor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From a Prince to a King
4 buccaneers
Stayed 7 nights in Oct 2023
Response from David Sides General Manager on 2 Nov 2023
Dear Trevor,Thank you for taking the time to leave your feedback of your stay at Prince Resort. We're delighted to hear that you had a great stay with great accommodations and found it relaxing. Your comfort and satisfaction are important to us, and we're thrilled that you enjoyed your visit.We look forward to welcoming you back for another enjoyable stay. If there's anything specific you appreciated about your accommodations or any preferences you have for your next visit, please feel free to share. Your feedback is invaluable in helping us maintain the high standards we strive for.Once again, thank you for choosing the Prince Resort, and we can't wait to have you as our guest again.Best regards,

10/10 Excellent

Shamelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness of the rooms and the well stocked bathrooms. Felt like home.
Stayed 1 night in Oct 2023
Response from David Sides General Manager on 26 Oct 2023
Dear Shamelia,Thank you for sharing your feedback with us! We're delighted to hear that you had a great stay at the Prince Resort and that you found the cleanliness of the rooms and the well-stocked bathrooms to your liking. It's our aim to make you feel at home during your stay, and we're thrilled that you had such a comfortable experience.We look forward to welcoming you back for another enjoyable visit. If there's anything specific you enjoyed about your stay or any preferences you have for your next visit, please don't hesitate to share. Your feedback is invaluable in helping us maintain the high standards we strive for.Once again, thank you for choosing the Prince Resort, and we can't wait to have you as our guest again.Best regards,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from David Sides, GM on 26 Oct 2023
Dear David,Thank you for taking the time to share your feedback! We're thrilled to hear that you had an excellent stay at the Prince Resort, enjoyed the wonderful weather, and made the most of our beach amenities. Your satisfaction is important to us, and we can't wait to welcome you back for another enjoyable visit.If there's anything specific you enjoyed about your stay or any preferences you have for your next visit, please feel free to share. Your feedback is invaluable in helping us maintain the high standards we strive for.Once again, thank you for choosing the Prince Resort, and we look forward to having you as our guest again.Best regards,

4/10 Poor

Jennifer

Stayed 2 nights in Oct 2023

10/10 Excellent

Beth, Cowpens

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Condo was nicely laid out. Great view of ocean.
Stayed 4 nights in Oct 2023
Response from David Sides General Manager on 16 Oct 2023
Dear Beth,Thank you for taking the time to share your feedback! We're thrilled to hear that you had a great stay at the Prince Resort and that you enjoyed your condo's layout and the great view of the ocean. Your comfort and satisfaction are important to us, and we're delighted that you had a memorable experience.We look forward to welcoming you back for another enjoyable stay in the future. If there's anything specific you appreciated about your stay or any preferences you have for your next visit, please don't hesitate to let us know. Your input is invaluable in helping us maintain the high standards we strive for.Once again, thank you for choosing the Prince Resort, and we can't wait to have you as our guest again.Best regards,

6/10 Okay

Debra

Liked: Staff & service
Stayed 1 night in Oct 2023
Response from David Sides General Manager on 14 Oct 2023
Dear Debra,Thank you for taking the time to share your feedback from your recent stay Prince Resort. We genuinely appreciate your insights, as they help us in our ongoing efforts to enhance our guest experience.We're delighted to hear that you were satisfied with our service, earning an 8/10 rating. Our team takes great pride in providing top-notch service, and your positive feedback reaffirms their dedication.However, we are genuinely sorry to learn that you found the cleanliness, facilities, and furnishings in your room to be mediocre. This does not align with the high standards we aim to maintain, and we take your concerns seriously. Please know that we are actively addressing these issues to ensure our rooms meet the expectations of our guests.We would like to make things right and are committed to improving in the areas you highlighted. If you decide to stay with us again in the future, we hope to provide you with an even more satisfying experience. Your feedback is invaluable to us, and we thank you for sharing your thoughts.Thank you once again for your valuable feedback.Best regards,

10/10 Excellent

Charolette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view we had from our room. One of the best resorts I have stayed in. Super Clean, never had to ask for anything fir the room.
Stayed 4 nights in Oct 2023

10/10 Excellent

Don and Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and we loved being next to the ocean. What I would of loved, was a full ocean view. One of the rooms facing the ocean. All and all, beautiful!
Stayed 2 nights in Oct 2023

10/10 Excellent

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant surprise of a hotel/condo. Truly a home away from home in way of room amenities. Staff were polite and responsive.
Stayed 1 night in Oct 2023
Response from David Sides General Manager on 7 Oct 2023
Dear Shawn,Thank you for taking the time to share your positive experience with us! We're thrilled that you found the Prince Resort to be a pleasant surprise and a home away from home.It's fantastic to hear that you enjoyed the room amenities and that our staff was able to make your stay even more enjoyable. Your kind words mean a lot to us, and we take great pride in providing our guests with a welcoming and comfortable environment.We can't wait to welcome you back for another memorable stay. Your satisfaction is our top priority, and we're here to make your future experiences just as pleasant.Warm regards,

8/10 Good

Monique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely Loved staying here. The hotel has an amazing feature where you can text on demand with someone which was a major plus. The only downside is the elevator situation. You are going to wait for ever to get on one especially during check out. Word to the wise, begin checking out 8am-10am. You don't not want to get caught up in the traffic of 10-11 because you'll certainly be bulking up your calves waiting to catch and elevator.
Stayed 3 nights in Sep 2023
Response from David Sides, GM on 7 Oct 2023
Dear Monique,Thank you for choosing Prince Resort for your recent stay and for sharing your feedback. We're thrilled to hear that you absolutely loved your time with us.We're delighted that you appreciated our on-demand text communication feature, which we believe adds a modern and convenient touch to the guest experience.We understand your concerns about the elevator situation, especially during check-out times. Your feedback is important, and we thank you for sharing this tip with future guests. Beginning the check-out process during the suggested times can indeed help avoid peak traffic and minimize wait times.While we aim to provide the best possible experience for our guests, we recognize that improvements are always valuable. We'll continue to explore ways to enhance elevator efficiency and guest satisfaction.Your feedback is appreciated, and we look forward to welcoming you back to Prince Resort in the future.Warm regards,

10/10 Excellent

jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Note the pier is closed. My gf forgot her shoes and they mailed them with no issues. Excellent service
Stayed 1 night in Sep 2023
Response from David Sides, General Manager on 7 Oct 2023
Dear Jeff,Thank you for choosing Prince Resort for your stay, and for taking the time to share your feedback. We're pleased to hear that you had a nice stay with us.We appreciate you bringing to our attention the temporary closure of the pier. We understand that it's a notable feature, and we look forward to welcoming guests to enjoy it once it's open again.We're especially grateful for your kind words about our service. Ensuring the comfort and satisfaction of our guests is our priority, and it's heartwarming to hear that our team was able to assist your girlfriend by mailing her forgotten shoes without any issues.Your feedback serves as a great source of motivation for our team, and we're dedicated to providing top-notch service. We hope to have the pleasure of serving you again in the future. .Warm regards,

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean resort with easy access to the beach. Spacious room with big bathrooms. Washer & dryer in the room was a plus as well. Loved that there was a beach wheelchair on-site that we were able to use to take my grandma onto the beach. Only con I would say was I was never able to get into the pool area using the access code, but I also didn't address this with the front desk because it really wasn't a big issue for me. Overall great stay & we'll definitely be back.
Stayed 2 nights in Sep 2023