Positives: Good location, hot tub, did refund the cost of two people for the broken bed Negatives: For nearly 700 a night, I would not expect any of the following. -Dishwasher full of dirty dishes when arrived, no sponges in the kitchen-Bedframe was broken in the main bedroom, so the mattress sagged and was extremely uncomfortable. When alerted, they said their handyman was out of town and suggested dragging the mattress on the floor. No other solution was offered. However, they did ultimately refund the cost for the 2 people who slept there. -No hot water in the showers.After the stay, the host said that the faucets are installed backwards and she wished we would have reached out during so she could have explained. Respectfully, if you know the faucets are installed backwards for hot and cold, why would you not put that in the instructions? -General cleanliness. For the price we paid, I simply would not expect multiple bugs to be found in the rooms/beds (pictures below) as well as stains on the sheets. The sheets were clearly washed, but the stains were still present. Some looked like highlight or marker stains, others were more questionable. I appreciate them refunding the cost of two people given the broken bed, but I was overall very disappointed in the quality of this place versus the price we paid. They wouldn’t refund some of the cleaning fee because they said we should have messaged about it during the trip. I understand this desire, but having to message bac