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"Horrible is an understatement! First we moved rooms because there was a musty smell and the refrigerator didn’t work and the room was absolutely disgusting. Once we were to our new room, we had no Internet service and no heater. The curtains were absolutely disgusting as was the bedding had a horrible smell. At this point, we were exhausted and just wanted to go to sleep and get out of there first thing in the morning. We let them know multiple times and all they did was hand us the manager’s phone number. I absolutely never leave reviews, but this one wasn’t necessary. Pictures are catfish at its finest stand clear of this place. It was meant to be a one night refresher from our week of Disneyland to unwind was a complete nightmare, stand clear!!! "

"Yes"

"My husband and I stayed @ Pala for our 24th anniversary. The staff was all great! From Front Reception to the Restaurants we ate at ( Pala Cafe and Noodles) and Impulse shop. Great food, great environment. Loved the live band NuVibz. The Spa is closed for renovation so I only gave the 3 stars for amenities."

"Fair for price. Close to old town "

"everything was fine"

"Amazing hotel! Everything was top notch!! "

"Great"

"I really like everything about this property the bathroom was very clean, I’m super picky about that. I would stay again if I’m in the area. I strayed one night only, the continental breakfast selection for that day could of been better but overall good."

"Clean room, friendly staff and great stay for business travelers! Will book here again!"