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Dear valued guest: Thank you for taking the time to tell us about your experience at Holiday Inn Express MURRAY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Dear valued guest: Thank you for taking the time to tell us about your experience at Holiday Inn Express MURRAY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Checkin was quick and easy, staff were super nice and helpful!! Lots of parking and good dining close by. The room was very very clean, definitely recommend this hotel.
YARON
Stayed 1 night in Apr 2024
Response from Frost on 17 Apr 2024
Dear valued guest: Thank you for taking the time to tell us about your experience at Holiday Inn Express MURRAY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
10/10 Excellent
Michael
11 Mar 2024
Michael
Stayed 1 night in Mar 2024
Response from Frost on 13 Mar 2024
Dear Guest,Thank you for taking the time to tell us about your experience at Holiday Inn Express MURRAY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.
Dear valued guest: Thank you for taking the time to tell us about your experience at Holiday Inn Express MURRAY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.
6/10 Okay
Susan
Travelled with family
2 Feb 2024
Liked: Staff & service
Disliked: Cleanliness
Both mattresses were very lumpy and difficult to sleep on. The breakfast was the same every day and not very good. Especially the pancakes. The view out our hotel window was awful. There was a mobile home park and many trashy-looking homes. Garbage all over. Very unsightly.I did not like the location. The hotel was very clean and the staff was helpful.
Susan
Stayed 3 nights in Jan 2024
Response from Frost on 7 Feb 2024
Dear Susan, I am so very sorry for the inconvenience with your room and view. I am glad you at least enjoyed the staff and cleanliness of the property. Next time you stay, please request a room on the front side of the building for a much prettier window view. If the beds are an issue, we can place you in a newer bed. Thank you for taking the time to write your review, your input is extremely important to us. Thank you for your business, and we hope you come visit us again!
Thank you for taking the time to tell us about your experience at Holiday Inn Express MURRAY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.
Thank you for taking the time to tell us about your experience at Holiday Inn Express MURRAY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.
10/10 Excellent
Francine
8 Jan 2024
Francine
Stayed 3 nights in Jan 2024
Response from Frost on 30 Jan 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express MURRAY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.
Thank you for taking the time to tell us about your experience at Holiday Inn Express MURRAY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.
6/10 Okay
May
Travelled with family
24 Dec 2023
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
May
Stayed 1 night in Dec 2023
Response from Frost on 30 Jan 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express MURRAY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.
10/10 Excellent
STEPHANIE
17 Dec 2023
STEPHANIE
Stayed 1 night in Dec 2023
Response from Frost on 30 Jan 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express MURRAY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.
Thank you for taking the time to tell us about your experience at Holiday Inn Express MURRAY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.
Thanks for choosing to stay with us on your recent trip to Murray! We also appreciate your feedback, as it assists us in ensuring the best possible guest experience. We hope to see you again soon!
Everything was great!! Employees were super nice and place was super clean! Awesome little city.
Deanna
Stayed 2 nights in Nov 2023
Response from Eddie on 14 Dec 2023
Thanks for choosing to stay with us on your recent trip to Murray! We also appreciate your feedback, as it assists us in ensuring the best possible guest experience. We hope to see you again soon!
10/10 Excellent
Kenyon
19 Nov 2023
Kenyon
Stayed 1 night in Nov 2023
Response from Eddie on 14 Dec 2023
Thanks for choosing to stay with us on your recent trip to Murray! We also appreciate your feedback, as it assists us in ensuring the best possible guest experience. We hope to see you again soon!
Thanks for choosing to stay with us on your recent trip to Murray! We also appreciate your feedback, as it assists us in ensuring the best possible guest experience. We hope to see you again soon!
Thanks for choosing to stay with us on your recent trip to Murray! We also appreciate your feedback, as it assists us in ensuring the best possible guest experience. We hope to see you again soon!
The staff were very friendly and accommodating. The fitness room has a sauna, which was a bonus because we were there for baseball at the University. The breakfast is as good as a restaurant and runs late into the morning.
Alethea
Stayed 1 night in Aug 2023
Response from Frost on 7 Sept 2023
Dear Alethea,Thank you for taking the time to tell us about your experience at Holiday Inn Express MURRAY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Your positive feedback is extremely appreciated, and we will strive to uphold those standards going forward.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at 270.759.4449 or hie.murray@gmail.com.Sincerely,Thomas FrostFront Desk Clerk270.759.4449hie.murray@gmail.com
The hotel was convenient to local shopping and restaurants, with Murray State just down the road. The hotel had comfortable rooms and beds. Breakfast was good as well.
The staff was super friendly and helpful. The property was very clean!!!!
Mayra
Stayed 2 nights in Jul 2023
8/10 Good
Bryan
10 Jul 2023
Liked: Cleanliness, staff & service
Room was clean and comfortable. Pool area could have used a hot tub for relaxation. Price was a little high for the area its in
Bryan
Stayed 1 night in Jul 2023
Response from Eddie on 14 Dec 2023
Thanks for choosing to stay with us on your recent trip to Murray! We also appreciate your feedback, as it assists us in ensuring the best possible guest experience. We hope to see you again soon!
The hospitality at this location is amazing! Nikki, Sharon and Carrue with housekeeping, hands down make your stay extra special, a great crew that takes pride in the hotel and caring for people. Exceptionally clean, close to food options and shopping. Great location, great staff!!
Melissa
Stayed 2 nights in Jun 2023
Response from Eddie on 14 Dec 2023
Thanks for choosing to stay with us on your recent trip to Murray! We also appreciate your feedback, as it assists us in ensuring the best possible guest experience. We hope to see you again soon!
in town for a family event - very nice stay believe this is our 3rd or 4th time at this location - clean - quiet - friendly - will stay here again as long as price is competitive
Matthew
Stayed 1 night in Jun 2023
Response from Eddie E on 15 Jun 2023
Thanks for choosing to stay with us on your recent trip to Murray! We also appreciate your feedback, as it assists us in ensuring the best possible guest experience. We hope to see you again soon!
10/10 Excellent
Debra
4 Jun 2023
Debra
Stayed 1 night in Jun 2023
Response from Eddie E on 8 Jun 2023
Thanks for choosing to stay with us on your recent trip to Murray! We also appreciate your feedback, as it assists us in ensuring the best possible guest experience. We hope to see you again soon!
Good location, easy access. Close to KY Lake.
Clean and well managed.
NICHOLAS
Stayed 1 night in May 2023
Response from Eddie on 30 May 2023
Thanks for choosing us for your recent stay during your trip to Murray! We also appreciate your feedback, as it assists us in ensuring the best possible guest experience Hope to see you again soon.Eddie EAssistant Manager
Fast easy check in. I needed an early check-in & they were very accommodating & helpful. Nice, clean room!
Verified traveller
Stayed 1 night in May 2023
Response from Eddie on 30 May 2023
Thanks for choosing us for your recent stay during your trip to Murray! We also appreciate your feedback, as it assists us in ensuring the best possible guest experience Hope to see you again soon.Eddie EAssistant Manager
10/10 Excellent
Mike
23 May 2023
Mike
Stayed 3 nights in May 2023
Response from Eddie E on 15 Jun 2023
Thanks for choosing to stay with us on your recent trip to Murray! We also appreciate your feedback, as it assists us in ensuring the best possible guest experience. We hope to see you again soon!
Thanks for choosing to stay with us on your recent trip to Murray! We also appreciate your feedback, as it assists us in ensuring the best possible guest experience. We hope to see you again soon!Eddie EAssistant Manager
Thanks for choosing to stay with us on your recent trip to Murray! We also appreciate your feedback, as it assists us in ensuring the best possible guest experience. We hope to see you again soon!Eddie EAssistant Manager
Thanks for choosing to stay with us on your recent trip to Murray! We also appreciate your feedback, as it assists us in ensuring the best possible guest experience. We hope to see you again soon!Eddie EAssistant Manager
Thanks for choosing to stay with us on your recent trip to Murray! We also appreciate your feedback, as it assists us in ensuring the best possible guest experience. We hope to see you again soon!Eddie EAssistant Manager
Thanks for choosing to stay with us on your recent trip to Murray! We also appreciate your feedback, as it assists us in ensuring the best possible guest experience. We hope to see you again soon!Eddie EAssistant Manager
Thanks for choosing to stay with us on your recent trip to Murray! We also appreciate your feedback, as it assists us in ensuring the best possible guest experience. We hope to see you again soon!Eddie EAssistant Manager
10/10 Excellent
Robert
18 Apr 2023
Liked: Cleanliness, staff & service, amenities
Even with renovations going on the crew was very respectful of disturbing. keeping the noise to a minimum. the front desk staff was extremely helpful. Tom offered to help when my laptop could not find your WI-FI he reconfigured it and I could use it. Thank you to all your staff for a very comfortable stay.
Robert
Stayed 4 nights in Apr 2023
Response from Eddie E on 20 Apr 2023
Thank you for choosing to stay with us during your recent trip to Murray. We also appreciate your feedback, as it assists us in ensuring the best possible guest experience. We hope to see you again soon!Eddie EAssistant Manager
Thank you for choosing to stay with us during your recent trip to Murray. We also appreciate your feedback, as it assists us in ensuring the best possible guest experience. We hope to see you again soon!Eddie EAssistant Manager
Smooth check-in and super friendly staff at front desk.
Victoria
Stayed 1 night in Mar 2023
Response from Eddie E on 2 Apr 2023
Thank you so much for choosing us for your recent stay while visiting Murray! We also appreciate your feedback, as it assists us in ensuring the best possible guest experience. Hope to ss you again soon!
Had a great stay at this hotel. Very clean. Always had coffee and hot chocolate available. The indoor pool and sauna were excellent. We came for a pony pull at Murray State and we will definitely be back next year!! Thank you for a most wonderful stay.
Amanda
Stayed 2 nights in Mar 2023
Response from Eddie E on 2 Apr 2023
Thank you so much for choosing us for your recent stay while visiting Murray! We also appreciate your feedback, as it assists us in ensuring the best possible guest experience. Hope to ss you again soon!
10/10 Excellent
Richard
21 Mar 2023
Richard
Stayed 1 night in Mar 2023
Response from Eddie E on 2 Apr 2023
Thank you so much for choosing us for your recent stay while visiting Murray! We also appreciate your feedback, as it assists us in ensuring the best possible guest experience. Hope to ss you again soon!
Very nice and clean. Check in was easy. Would definitely stay here again
Mark
Stayed 1 night in Feb 2023
Response from Eddie on 8 Mar 2023
Thank you for choosing us for your recent stay in Murray! We also appreciate your feedback, as it assists us in ensuring the best possible guest experience. Hope to see you again soon!Eddie E. Assistant Manager
Took grandkids for an evening swim fest. Pool area did not disappoint! Room was warm and clean. Plenty of towels. Water was warm . Had outlets so I could charge my phone while kids swam. Front desk person was excellent.. breakfast was good with Many Choices.
Betty
Stayed 1 night in Feb 2023
Response from Eddie on 19 Feb 2023
Thanks for staying with us on your recent visit to Murray! We also appreciate your feedback, as it assists us in ensuring the best possible guest experience. Hope to see you again soon!Eddie E. Assistant Manager