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Hotel Playa Esperanza

Hotel Class
4 out of 5
Photo gallery

Reviews

4.3 / 5Excellent
194 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Playa de Muro
    8 min walk
  • Popular Location
    Alcudia Beach
    8 min drive
  • Restaurant
    Hard Bike Cafe
    4 min walk
  • Restaurant
    Fusion 19
    4 min walk
  • Airport
    Palma de Mallorca (PMI)
    42 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Standard Double or Twin Room

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Standard Twin Room, Multiple Beds, Sea View

    Room Amenities

    • Sea view
    • Sleeps 3
    More details
  • Standard Single Room, 1 Single Bed, Partial Sea View

    Room Amenities

    • Sea view
    • Sleeps 1
    More details
  • Basic Room

    Room Amenities

    • Sleeps 2
    More details
  • Twin Room, 2 Single Beds, Sea View, Beachside

    Room Amenities

    • Sea view
    • Sleeps 2
    More details
  • Junior Suite, 1 Bedroom

    Room Amenities

    • Sea view
    • Sleeps 4
    More details
  • Premium Suite, 2 Bedrooms, 2 Bathrooms, Garden View

    Room Amenities

    • Sleeps 4
    More details
  • Royal Suite, 2 Bedrooms, 2 Bathrooms, Sea View

    Room Amenities

    • Sea view
    • Sleeps 4
    More details
  • Basic Room

    Room Amenities

    • Sleeps 1
    More details
  • Standard Single Room, 1 Single Bed

    Room Amenities

    • City view
    • Sleeps 1
    More details
  • Standard Double Room Single Use

    Room Amenities

    • Sea view
    • Sleeps 1
    More details
  • Room Resort (Assigned at check-in)

    Room Amenities

    • Sleeps 3
    More details
  • Family Room Resort (Assigned at check-in)

    Room Amenities

    • Sleeps 4
    More details

About this area

Port d'Alcudia

Located in Muro, Hotel Playa Esperanza is on the beach. Alcudia Port and Pollensa Port are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de Muro and Alcudia Beach. Looking to enjoy an event or a game while in town? See what's happening at Karting Can Picafort or Plaza de Toros.

Visit our Port d'Alcudia travel guide
Popular Location

What's nearby

  • Playa de Muro - 8 min walk
  • Alcudia Beach - 8 min drive
  • Hidropark - 11 min drive
  • Alcudia Port - 13 min drive
  • Albufera Natural Park - 14 min drive

Getting around

  • Sa Pobla Station - 16 min drive
  • Palma de Mallorca (PMI) - 42 min drive

Restaurants

  • Speisesaal — 1 min walk
  • Hard Bike Cafe — 4 min walk
  • Fusion 19 — 4 min walk
  • Dakota — 5 min walk
  • La Isla — 8 min walk

About this property

Hotel Playa Esperanza

Upscale hotel on the beach, with 3 outdoor swimming pools
Spend the day catching some rays at the beach, relaxing by one of Hotel Playa Esperanza's 3 outdoor swimming pools or pampering yourself at the full-service spa. All 344 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, guests will have flat-screen TVs with satellite channels, and other amenities include hairdryers and safes.
Hotel Playa Esperanza offers 344 forms of air-conditioned accommodation with a safe and a hairdryer. Flat-screen televisions come with satellite channels.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Cruise terminal shuttle (surcharge)

Food and drink

Free buffet breakfast available daily 8 AM–10:30 AM
1 restaurant and 1 coffee shop/cafe
2 swim-up bars, 3 poolside bars and 1 bar
Room service available

Things to do

3 outdoor pools
Aerobics classes
Arcade/game room
Archery
Beach volleyball
Bike hire
Children's pool
Full-service spa
Health club
Indoor pool
Motorised watercraft
Mountain biking
Outdoor tennis court
Playground
Sauna
Scooter/moped hire
Shopping
Hot tub
Tennis

Family friendly

3 outdoor pools
Arcade/game room
Children's pool
Dry-cleaning service
Free children's club
Free supervised childcare/activities
Corner/local shop
Indoor pool
Laundry facilities
Playground
Snack bar/deli
Soundproofed rooms

Conveniences

Lift
Gift shop/newsstand
Corner/local shop
Library
Newspapers in reception

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance

Languages spoken

English
French
German
Spanish

Business services

1 meeting room
Business centre
Conference centre (3229 square feet of space)

Outdoors

Beach loungers
Beach umbrellas
Beachfront location
Garden
Pool sunloungers
Pool umbrellas
Terrace

Spa

3 treatment rooms
Body scrubs
Body treatments
Facials
Hydrotherapy
Manicures and pedicures
Massage - hot stone
Massage - prenatal
Massage - sports
Massage - Thai
Massage/treatment rooms
Outdoor treatment areas
Sauna
Spa open daily
Hot tub
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible path of travel

More

Beach towels
Shared microwave
Smoke-free property
TV in reception

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Linens

Bathroom

Free toiletries
Hairdryer
Towels

Entertainment

flat-screen TV
satellite channels

More

Desk
Phone
Safe
Soundproofing

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.
  • The "Assigned at Check-in" room layout and furnishings may differ from the photos shown.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Diners Club
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 79 per vehicle (one-way)
  • In-room safe fee: EUR 2 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • Guests must contact this property in advance to reserve cots/infant beds. On-site parties or group events are strictly prohibited. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note: Men are required to wear trousers (long pants) for dinner.

We should mention

Cash transactions at this property cannot exceed EUR 2500 due to national regulations. For further details, please contact the property using the information in the booking confirmation. This property offers transfers from the cruise terminal and airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms.

Property is also known as

  • Hotel Playa Esperanza Muro
  • Hotel Playa Esperanza
  • Playa Esperanza Muro
  • Playa Esperanza
  • Hotel Playa Esperanza Playa De Muro, Majorca
  • Playa Esperanza De Muro
  • Playa Esperanza Hotel
  • Hotel Playa Esperanza Playa De Muro
  • Playa Esperanza De Muro
4.3

Excellent

5 - Excellent
89
4 - Good
82
3 - Okay
18
2 - Mediocre
4
1 - Poor
1
4.4
Cleanliness
4.4
Service and Staff
4.2
Amenities
4.2
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a lovely hotel in a wonderful location. As British tourists, we were very much in the minority, which we liked (Wir sind Europäer). The hotel has a very nice family-friendly atmosphere and (as we stayed in early September) there were lots of pre-school children around. The hotel was clean, the staff were delightful and the food, varied and plentiful. Our only complaint would be with the two sittings arrangement at dinner. Each sitting was just 90 minutes long and so everyone arrived for dinner at the earliest opportunity, creating chaos in the areas where the buffet was being served. It wasn't the relaxing, laid-back experience that we had hoped for. Towards the end of our holiday, the hotel changed the dining arrangement and allowed people to eat when they liked. The result was so much more enjoyable as people took their time and didn't feel under pressure. Perhaps earlier on in our holiday, the hotel was just too full and too busy to cope. We would love to return to Muro one day but we will need to save our pocket-money. This was one of the most expensive hotels we have visited, but probably the best.

Stayed 11 nights in Aug. 2019

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Frequent traveller

Disappointing rooms.

Stayed 12 nights in Aug. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Aug. 2019

4/5 Good

  • Liked: Staff & service, amenities, property conditions & facilities

Stayed 3 nights in Aug. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The cleaning staff and thin white lady at the dining room were feiendly kind and nice and helpful. The front desk(except the very young woman with pony tail) folks always looked too busy on their computers to talk or help But when you phoned down to ask they were helpful. Be aware you need to put up money to use towels and an iron (not one in the room) you DO get the money back upon return. Overall really good. Will stay there again.

Stayed 9 nights in Jul. 2019

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