Lobby
Check availability

Reviews of Hotel Alka Residency

2.5 out of 5
Hotel Alka Residency
Opp Ashok Cinema, Station Road, Thane, Maharashtra

Reviews

5.2
Rating 10 - Excellent. 0 out of 20 reviews" "
Rating 8 - Good. 5 out of 20 reviews" "
Rating 6 - Okay. 7 out of 20 reviews" "
Rating 4 - Poor. 3 out of 20 reviews" "
Rating 2 - Terrible. 5 out of 20 reviews" "

5.8/10

Cleanliness

5.6/10

Staff & service

8.0/10

Amenities

5.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ashwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okish. Great location. Its near train station. Rooms are alright. Breakfast department not very polite. There was a cockroach in the room
Stayed 1 night in Jan 2024
Response from parag on 8 Feb 2024
Dear guest we're sorry for the trouble, we've marked a note for the experience you had with us and we'll put in our best efforts to enhance your experience with us. Wish you a great day ahead) regards

2/10 Terrible

DANIEL

as already mentioned, the hotel was unaware of my booking and claim they do not deal with ebookers. this left me homeless for the night.
Stayed 1 night in Feb 2022
Response from PARAG on 7 Feb 2022
Thank you for Review our hotel ,but we are sorry to say that we didn't receive any booking from ebooker same we cross checked with all booking but we didn't find any booking by your name and the booking id which you gave at reception .

8/10 Good

ARKA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Eish
This place is hectic. The floor felt dirty when you walked on it barefoot. The guy disturbed me 3 times by calling me from 8am in the morning knowing I had slept late. Not the best place to stay.
Stayed 1 night in Feb 2018
Response from parag on 14 Feb 2018
Thank you for taking out time to write to us. Please accept our apologies for the inconvenience caused during your stay with us. regarding food We have forwarded your concern to the respective Department Head for immediate action. We assure you this was just one-off incident and unfortunately you had to face the same. Do let us know about your next visit and we shall surely take a step ahead making your next stay even more joyful

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Very conjusted and small room. Service not proper
Very small room. Service not proper. Bed was not comfortable
Stayed 1 night in Sep 2017

2/10 Terrible

Sada, Toronto

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
A decrepit establishment
The overall condition of the hotel building is decrepit. There were mosquitoes in the room and I had bed bug bites. There was no toilet paper nor a box of tissue paper. Controls for lighting were inadequate.
Stayed 2 nights in Sep 2017

6/10 Okay

Sagar, Pune

Ok for short stay
Hotel Location and room was good. While booking it said breakfast is included but actually they charged separately for breakfast.

6/10 Okay

Deepak

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

Niranjan Garg, Delhi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
cheated for very poor service and stay
Room had no ventilation and was damp. AC temperature was fixed and could not be changed. There was only 1 small piece of soap in the name of toiletries. Very noisy surrounding and difficult for those who need quiet environment for sleep. unruly and arrogant staff from manager to waiters. Moreover, I was charged add-on specifically for breakfast through hotel.com and the hotel had no breakfast service.

6/10 Okay

C R Khairnar, Kuwait

Liked: Cleanliness, room comfort
not bad
IT is very convinient as its location Near to Rail way station .but service & hospitality not seen.

4/10 Poor

Caroline, London, UK

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Give Thane a Miss?
I must say the phot of the room is an honest one. However there is nothing to recommend this area of Mumbai unless you need to be close to Thane Railway station. The location of the hotel is extremely dirty. The pollution will choke you and the rentless honking of horns is likely to drive you away.

6/10 Okay

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was good value in comparison with Mumbai area. Pre-paid taxi available from airport. Hotel 3 min walk from train station for Goa but traffic noise constant. Hotel manageress very helpful.

8/10 Good

Verified traveller

Liked: Room comfort

6/10 Okay

varsha

Disliked: Cleanliness, staff & service, property conditions & facilities
room service is very poor as per my experience

4/10 Poor

PREM

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
POOR SERVICE
THE LOCATION OF THE HOTEL IS IDEAL FOR SOMEONE WHO HAS TO DO BUSINESS IN MUMBAI AND USE THE RAILWAY SERVICE. THE MAINTENANCE OF THE ROOM, CLEANLINESS AND ROOM SERIVE HAS MUCH TO BE RECTIFIED.

8/10 Good

Traveller

Liked: Property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Room comfort
Alka Residency-april (summer)-2012
A tiny place, and ok to stay if you are there for work purposes. i.e. you dont spend more time in the hotel. There was construction work being done around the building, which had caused the windows to be closed off with news papers. Considering Thane being on the coastal line and april being one of the hottest months in INDIA, it was quite suffocating in the nights, with no option to open the windows. AC works, but it just recycles the same air. The toilet is tiny and ok. the trouble with it is, if you flush, you got to wait for 40 seconds before the shower to start. and the flush isnt upto the mark either.U end up flushing over n over again to clean it. Overall, bearable stay, considering the little time, I was there. It might be ok for a single person. not sure if it is a right fit for a family.

8/10 Good

Emilio, Thane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i do not understand other bad reviews, the room is correct..standard hotel next to an easy station to follow my trip to the south Price are consideribly higuer in Bombay than other cities even being so far from city center and for this kind of hotel... but nothing to do about it..
Stayed 1 night in Apr 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday/Urlaub
Not recommendable Hotel. Only when you are fully aware that nobody will clean your room (dirty bed, dirty towels) and your stay is not long. We stayed at this Hotel for 3 nights and that was enough. Extremly loud because near to street. Extremly dirty and not well informed staff. But extremly cheap. Not recommendable! Absolut nicht empfehlenswertes Hotel. Nur wenn man sich im Klaren darüber ist, dass keiner das Zimmer säubert. In 3 Nächten wurde nicht einmal das Bett bezogen oder sonstiges. Es hat den gleichen Charakter wie Zelten auf dem Campingplatz, nur dass man hier eine Tür hat. Total laut an der Straße gelegen. Meine Empfehlung: lieber nicht.