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"Convenient location, but the floor is dirty, and the sheets are dirty. The lounge and food were not available. Waste of my money."

"Service is very poor . The staff does nit care about your needs . Looks like Comparing to the size of hotel, they don’t have adequate staff . Right from check in upto restaurant the service is below the standard and they are lacking is professional approach."

"Everything was simply awesome! The service , amenities, housekeeping"

"The rooms were perfect. The communal areas were a bit dated and in need of some tlc"

"Good"

"Ideal for shopping - Jio World Center within walking distance. Santacruz and Kala Ghoda shopping both within half hour drive. Excellent breakfast options."

"The hotel overall was nice, however a little worn and dated…breakfast was good"

"Great location, outstanding service, delicious food and very comfortable accommodations. Would highly recommend."

"If I could give the Trident BKC more than 5 stars, I would. It's always such a pleasure to arrive there. I usually breath a big sigh of relief after many, many hotel rooms and check-ins all over South Asia. The staff are second to none."