The staff at the hotel were really nice, but the hotel literally caught fire while I was staying there (like, the fire department showed up and everything).
My only complaint about the staff is that they woke me up at 10am to confirm I was checking out at 11am. This would have been less of a big deal, but I was also woken up at midnight (not their fault - a result of the fire). As a hotel, they really only have one job - letting me sleep, and between the fire and the needlessly early wake-up, that didn't really happen. That being said, everyone was kind and helpful, and the fire wasn't their fault.