Book a Top Mount Franklin Motel

"Don’t book this place. Their serves is terrible! I booked this place recently May 2026 for my parents as a gift for my mum’s birthday. However they were treated very rudely during the checking process. My mother called them and asked about early check in and where the parking was and had the phone slammed back at her. Mum called back again but no one picked up. This experience ruined mum’s day and they left without checking in and I was charged by the accomodation anyway despite trying to contact them to cancel the booking after this incident occurred!!! When I called Expedia to contact the accomodation to get a refund, the accomodation did not respond to email or phone calls. When Expedia finally got though, the accomodation claimed that my parents used the wrong number to contact them, which is false because they used the contact number provided by the accomodation directly in their multiple messages to us, and it was included in their message’s letterhead with their business address and details and it was the only contact number provided. I have never ever experienced this level of rude and bad service in my life. And the level of arrogance and shifting of responsibility onto customer with out even and apology after the incident occurred is atrocious!!!! "

"Very cool design of the front patio/deck (like we were sailing with the oars, steering wheel, lantern etc) , cosy interior cabin with gorgeous art selections (loved these inside and outside), comfy and clean with all required essentials. Carembeen park on the doorstep was perfect for us and the 2 dogs who loved running around exploring everything. Host was very kind, efficient and clear with all communication. Recommend this for anyone who wants a break from the city/suburban life without requiring too far a drive. Creswick town was quite pleasant too with great restaurants and cafes , and did we have the space would have loved to carry home a few pieces from the vintage and aet shops around. Did not know John Curtin was born there."

"4"

"It was a lovely stay with delicious breakfast and beautiful garden at the back for a walk in the morning. They had late check in available till 11pm which was really helpful for us. We will definitey come back to explore more."

"I stayed in room 3. It was an updated room, away from the main road. Nice and quiet nights sleep. "

"The rooms were very spacious, clean, and well stocked. Check-in was a bit confusing but nothing too hard - just have to go to the gaming room to get my keys. The reason I'm giving a middle review of because the room I stayed in - Room 10 - was incredibly loud at night as it sits above the gambling / game room. There appears to be no soundproofing between the floors. So if you need to go to bed early, this is not the room for you as I believe the gaming room remains open until the early hours. I would have added another star but I've seen others complain about this as well. If I was in another room, it would have been better. My advice: when booking, as for another room besides room 10"

"Excellent location, luxury beds, lovely accommodation "

"Room was clean and well appointed. I was surprised the shower was over the spa but not unusual for country motels and not a deal breaker. Spa was big and deep, great for a long soak. Key wasn't in the room when we arrived but quickly arrived and staff were helpful and friendly when we had trouble figuring out how to lock the door. Room was quiet and comfortable. Bed was large and met our needs."

"Had everything, great place for "