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"Everything is good "

"the room was very nice and comfortable, in quiet surroundings. Breakfast was delicious with many options and super cute croissants and paistries. highly recommended "

"Staff was amazing! Alberto and Lydia were so helpful to us. The restaurant was expensive and we only ate there once. The pool was very nice too! Vanessa and Wendy"

"Very clean. Perfect location for us as we were attending a concert 2 mins walk away. Room was very warm. Breakfast buffet included was great, everything you could ask for. Room furniture a little dated but fine. The shower was over a bath, personally I’d much prefer a large walk in shower, I have never taken a bath at a hotel. "

"AVOID! Not a great hotel. Room was 28 degrees and apparently they won’t turn the air conditioning on. Can’t open the window as too much noise from the busy motorway. Didn’t sleep at all!"

"I stayed here for a week during the Winter Olympics. Although far from city center, there is a bus across the street that connects you to the metro. I took it everyday! I was surprised to find a nice sushi restaurant near the hotel too. I really appreciated the free hotel parking since I rented a car to visit the alps. The room was very comfortable and quite spacious considering my travel partner and I had 4 suitcases. The staff was nice and I was even given a birthday card and given a free drink to redeem. If you’re from a big city and are used to using public transportation, I believe you’ll have a great stay at this hotel. "

"Unfortunately, I cannot recommend this hotel, as our stay was very disappointing. The staff were very friendly, and I’m genuinely sorry if this review upsets them, but I cannot be dishonest about the property itself. I initially intended to give a score of 2/10, but revised it to 4/10 because the breakfasts were quite good, and the room cleaning provided by housekeeping was also very well done. Unfortunately, everything else fell far below expectations. The temperature in both the room and the corridors was uncomfortably high—it felt close to 30°C. The hotel is marketed as a 4-star property, but in reality it felt more like a 2-star hotel. The biggest issue is the noise: it was extremely loud at night, making it nearly impossible to get proper sleep. The food in the restaurant was also very poor. Even simple dishes, such as baked potatoes, were undercooked and seemed as though they had been prepared in a microwave."

"This was a last minute booking for us. We booked 2 rooms. My hubby woke me up to complain about a small bug he found in our bed. I took a small video of it, thinking it might have come from the open window. The next morning, our son and girlfriend complained how “itchy” the sheets felt when leaving the area. I took another look at the video and looked up “bed bugs”. It looked like the same critter. I called the hotel to report our finding, but they were very dismissive."

"Great service!"