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Reviews of Best Western Southlake Inn

2.5 out of 5
Best Western Southlake Inn
6437 Jonesboro Road, Morrow, GA

Reviews

7.6

Good

Rating 10 - Excellent. 346 out of 1001 reviews" "
Rating 8 - Good. 312 out of 1001 reviews" "
Rating 6 - Okay. 155 out of 1001 reviews" "
Rating 4 - Poor. 93 out of 1001 reviews" "
Rating 2 - Terrible. 95 out of 1001 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cedric, Stone Mountain

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean quiet upgraded rooma.
Stayed 1 night in Apr 2024

2/10 Terrible

marvin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Eveytime at these type hotels they always try to place People of color in the back section and keep the front thats more surville or better rooms better lighting better safety reserved for people of none color it time we start canceling these companies or ethic groups in charge help accountible or be boycotted stop spending our money with them and they dont respect us but love our dollar it and only way it stops is accountibility our voices and dollars collectively in this cancel culture is put these cooperation or private intitives on notice
Stayed 1 night in Apr 2024

10/10 Excellent

SIERA

Travelled with family and small children, Travelled with group
Liked: Amenities
Excellent service
Stayed 1 night in Apr 2024

6/10 Okay

Timothy

Business traveller
Liked: Staff & service
Decent but could be cleaner
Stayed 1 night in Apr 2024

10/10 Excellent

??

Stayed 1 night in Apr 2024

8/10 Good

SUHWAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a good place to stay overnight
Stayed 1 night in Mar 2024

6/10 Okay

James

Stayed 1 night in Mar 2024

6/10 Okay

Janet

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Needs a refresh. Can hear everyone that goes by the room. Small breakfast area. Food not real appetizing
Stayed 1 night in Mar 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Safe
Stayed 1 night in Mar 2024

8/10 Good

CONRAD, eyota

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy to get to
Stayed 1 night in Mar 2024

8/10 Good

Pat

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room needs updating Access to property difficult to find
Stayed 1 night in Feb 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Front Desk Clerk upin arrival was patient' helpful' pleasant, courteous & kind. Great hot buffet. Able to wash clothes. Courtesy shuttle. Coffee available.
Stayed 1 night in Feb 2024

6/10 Okay

Henry, Plymouth

xxxxx
Stayed 1 night in Feb 2024

8/10 Good

Linda, Doerun

Travelled with partner
Liked: Amenities
Great thanks for the good Brkfst.. and very clean room …only thing was one set of towels other than that 👍
Stayed 1 night in Feb 2024

8/10 Good

Nong

Travelled with partner
Liked: Cleanliness
I did not feel welcome. No greeting or asking how my stay was. The breakfast was okay. Good coffee to start my day. There were only bananas left by the time I got to the breakfast room at 6:30. The coffee was empty and the attendant directed me to get from the container behind the empty one. The attendant saw me struggling to get the coffee from a container up higher and behind another but she just stood there watching me. Then she moved it down after I finished struggling. Since she wasn’t offering to help, I thought she wasn’t an employee. I thought she was just another guess so I didn’t ask her to help. My point, I’m only there for a night, little things like a smile, saying good morning, have a nice day, or here I’ll move the empty coffee container out of your way…goes a long way. Other than that, the property is good for the price. Good location off of I75.
Stayed 1 night in Feb 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
I like it
Stayed 1 night in Jan 2024

8/10 Good

Jamie

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly is really good. Plenty of room for parking my trailer and truck. Good price for condition. Let me check in early by 5 hours for a pretty cheap fee.
Stayed 1 night in Jan 2024

6/10 Okay

Sandra

Liked: Cleanliness, property conditions & facilities, room comfort
Setup is more like a motel than a hotel.
The main office and eating area are in a stand alone building so you have to walk outside from the building your room is to get there. Since my stay was in January, I didn’t like having to go out in the cold.
Stayed 1 night in Jan 2024

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quite stay
Front desk check in & check out, helpful and friendly
Stayed 1 night in Jan 2024

8/10 Good

Sheila F

Liked: Cleanliness, staff & service, room comfort
My husband and I stayed here for two nights while visiting a relative in Atlanta. The room was clean, adequate for our needs and convenient to a major highway. The breakfast was the usual motel fare, but it was fine. My only complaint was the desk clerk was not very friendly. He did what he was supposed to do & did answer any questions, but it was if he didn't want to be there.
Stayed 2 nights in Jan 2024

8/10 Good

Miguelange

Stayed 1 night in Jan 2024

8/10 Good

Elizabeth

Stayed 1 night in Jan 2024

10/10 Excellent

Mark, naperville

Stayed 1 night in Jan 2024

8/10 Good

Jerry

Liked: Cleanliness, staff & service, room comfort
hotel was Clean and quiet , Bathroom sink had drainage Problems
Stayed 1 night in Dec 2023

10/10 Excellent

Tiffany

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Family Affair

8/10 Good

Tiffany

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
A regularly visited family spot.
Stayed 1 night in Dec 2023

10/10 Excellent

Tiffany

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
A family favorite
Stayed 1 night in Nov 2023

6/10 Okay

Zakiya

Travelled with partner
Liked: Cleanliness, staff & service
My first stay was great, so i decided to stay again. But my second stay wasnt as pleasant. My room had roaches and there was two days where i didn't get any new towels or anything brought to my room. But i still like this place and would stay again.
Stayed 4 nights in Nov 2023

10/10 Excellent

Chad

Business traveller
Needed rest.
Needed rest. They came through. Great prices. Appreciate y’all!!
Stayed 1 night in Nov 2023

10/10 Excellent

Clarissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. No issues
Stayed 2 nights in Nov 2023

4/10 Poor

Paul

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, crackheads harassing us in the parking lot. Not safe
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean. Best breakfast ever for this price hotel.
Stayed 1 night in Nov 2023

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, property conditions & facilities
This is a motel which was fine by us for unloading from the car. It is a 1 night stay after a long drive , fairly easy to access off I75. The room was relatively clean and beds were comfy. Breakfast was ok with a variety of food items. We would stop back here again. Great to be past Atlanta on a long trip from Canada to Florida.
Stayed 1 night in Nov 2023

8/10 Good

Ladarius

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night 🌙 😴 ✨️ stand!
It was alright for 1 night
Stayed 1 night in Oct 2023

6/10 Okay

Linda

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Athena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Tyson

Stayed 2 nights in Oct 2023

10/10 Excellent

Daniel

Stayed 1 night in Oct 2023

2/10 Terrible

Whitney

Traffic and noisy
Stayed 1 night in Oct 2023

10/10 Excellent

Tiffany

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful. My room was clean and comfy! Grreat experience!!
Stayed 1 night in Oct 2023

10/10 Excellent

Jerry

Stayed 1 night in Oct 2023

10/10 Excellent

Mark, naperville

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
After many reviews I want to mention something new. I brought my dog, and had no problems. Staff and guests all liked dog 🐶 . And dog liked the grass :). Although not required, I encourage Service Dog certification. And staying on back side because dog hears everyone coming and going at night.
Stayed 3 nights in Oct 2023

10/10 Excellent

Mark, naperville

Stayed 2 nights in Oct 2023

10/10 Excellent

Paralee

Stayed 3 nights in Oct 2023

10/10 Excellent

Majorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

Danette

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Didn't like that the bathroom hadn't been cleaned...hair in the corners of the bathroom
Stayed 3 nights in Sep 2023

10/10 Excellent

Stephanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023