Hotel Terraza Tamayo

3.5 star property
Comfortable hotel with free breakfast and free valet parking
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Hotel Terraza Tamayo

Photo gallery for Hotel Terraza Tamayo

Interior
Interior
Standard Room
Lunch, dinner served; Mexican cuisine, garden views
Interior

Overview of Hotel Terraza Tamayo

6.2

Popular amenities

  • Pool
  • Spa
  • Breakfast included
  • Free WiFi
  • Parking included
  • Housekeeping

Check out the area

Rufino Tamayo No. 24 y 34, Col Acapantzingo, Cuernavaca, MOR, 62440
  • Popular LocationCuernavaca Cathedral3 min drive
  • Popular LocationBorda Gardens3 min drive
  • Popular LocationTabachines Golf Club5 min drive
  • AirportMexico City (MEX-Mexico City Intl.)96 min drive
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Room options

Deluxe Room

cleanliness

Highlights

Furnished patio
Individually furnished
Individually decorated
Flat-screen TV
Sofa bed
Private bathroom
2 bathrooms
Bathrobes
  • 20 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room

cleanliness

Highlights

Balcony
Individually furnished
Individually decorated
Flat-screen TV
Sofa bed - single
Bathrobes
Private bathroom
Deep-soaking bath
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Cuernavaca

Hotel Terraza Tamayo is located in Cuernavaca. Cuernavaca Golf Club and Tabachines Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Artisanal Market and Forum Cuernavaca. Ready for a night out? Consider Vista Luna and Quinta Puerta de Agua.

What's nearby

  • Cuauhnahuac Regional Museum - 18 min walk
  • Cuernavaca Cathedral - 3 min drive
  • Borda Gardens - 3 min drive
  • Tabachines Golf Club - 5 min drive
  • Galerias Cuernavaca Mall - 6 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 97 min drive

Restaurants

  • Don Atilio - 7 min walk
  • Gusto - 9 min walk
  • Copelia Bar - 4 min walk
  • Andavianda Café - 7 min walk
  • Cinnamon Veggie - 12 min walk

About this property

Hotel Terraza Tamayo

Property highlights
Free continental breakfast, a terrace and a garden are just a few of the amenities provided at Hotel Terraza Tamayo. Treat yourself to spa services, such as a massage or a facial. The on-site Mexican cuisine restaurant features garden views. Stay connected with free in-room WiFi, and guests can find other amenities, such as a conference centre and a bar.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free valet parking
  • A 24-hour front desk, luggage storage and wedding services
  • Meeting rooms
Room features
All guestrooms are individually furnished, and include amenities such as free WiFi.
Other amenities include:
  • Bathrooms with deep-soaking baths and free toiletries
  • Flat-screen TVs with cable channels
  • Balconies and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free valet parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 8 AM–1:00 PM
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room sofa bed
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Daily housekeeping
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Single sofa bed

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

Outdoor space

  • Balcony

More

  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 13

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed

Property is also known as

Hotel Turtux Cuernavaca
Hotel Terraza Tamayo Cuernavaca
Turtux Cuernavaca
Turtux
Terraza Tamayo Cuernavaca
Terraza Tamayo
Hotel Terraza Tamayo Tradicional Cuernavaca
Terraza Tamayo Tradicional Cuernavaca
Terraza Tamayo Tradicional
Hotel Terraza Tamayo
Hotel Turtux
Hotel Terraza Tamayo Tradicional
Hotel Terraza Tamayo Hotel
Hotel Terraza Tamayo Cuernavaca
Hotel Terraza Tamayo Hotel Cuernavaca

Frequently asked questions

Does Hotel Terraza Tamayo have a pool?

Yes, this property has an outdoor pool.

Is Hotel Terraza Tamayo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Terraza Tamayo?

Valet parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Terraza Tamayo?

Check-in begins at 3:00 PM.

What time is check-out at Hotel Terraza Tamayo?

Checkout is at noon.

Where is Hotel Terraza Tamayo located?

Situated in Cuernavaca, this hotel is within 1 mile (2 km) of Ethnobotanical Garden and Museum of Traditional and Herbal Medicine, Cuauhnahuac Regional Museum and Cuernavaca Golf Club. Artisanal Market and Plaza de Armas are also within 1 mile (2 km).

Hotel Terraza Tamayo Reviews

Reviews

6.2
Rating 10 - Excellent. 4 out of 35 reviews" "
Rating 8 - Good. 13 out of 35 reviews" "
Rating 6 - Okay. 6 out of 35 reviews" "
Rating 4 - Poor. 6 out of 35 reviews" "
Rating 2 - Terrible. 6 out of 35 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad experience
Cockroach and different types of bugs in the room. Bad experience.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Pablo

Buena ubicación y jardines, le falta mantenimiento
El hotel necesita una remodelación urgente, es bonito pero le falta mucho mantenimiento. La calidad de los servicios es mediocre, y el mantenimiento general también. Los empleados son muy amables y eso hace que uno se sienta bien, a pesar de las condiciones del establecimiento.

2/10 Terrible

Adolfo José, AJAL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peor experiencia Expedía + Hotel en Cuernavaca
Reservé por Expedia App para 3 adultos + 1 niño. Al llegar me indicaron que la habitación era sólo para 2 personas (tuve q pagar $500 pesos cash para upgrade). Desayuno incluido: café, jugo y 2 tostadas. Por favor!!!! Sin agua caliente, telefono y TV dañado. PÉSIMO

6/10 Okay

Bianca Lucia

Disliked: Staff & service, property conditions & facilities, room comfort
No me encantó
Me quedo a deber el hotel esta descuidado , el wifi no llega bien a las habitaciones, no tenian todo el menu disponible, no hay minibar en la habitacion ni clima, sllo hay ventilador y no en todas las habitaciones. Para el precio le faltan muchas mejoras

2/10 Terrible

Lorenza

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Pésimo trato y groseros
Despertamos a las 9 de la mañana con reggaeton de la habitación de a un lado a TODO volumen. Amablemente marqué a la recepción para que intervinieran este escándalo, y lo único que sucedió fue que los vecinos le bajaron un poco. Fueron necesarias tres llamadas más y dos apariciones físicas en la recepción. Pedía que APAGARAN por completo las bocinas, ya que el mismo reglamento (me aseguraron) también prohibe el uso particular de bocinas. Como a la cuarta ronda de "¿por qué siguen sonando las bocinas? Son las 10 esto es una locura" el gerente me informó que no hay nada que él vaya a hacer al respecto, ya que el vecino pagó por la habitación, y no lo va a obligar a nada (a pesar de estar en el reglamento y yo también haber pagado.) La negligencia por parte de los responsables del hotel y las pocas ganas de ayudarme como clienta son inaceptables. Es triste que aún tratando de ser razonables y amables, la gente se deslinda de sus responsabilidades como encargados de hotel de una manera grosera y mediocre. Inútiles e irracionales por completo.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
El agua caliente se tarda una eternidad en salir, por lo que se desperdicia mucha agua, mi habitación no tenía teléfono, por lo cual no me podía comunicar con el lobby. El hotel está bonito, limpio y tienen muy buena actitud de servicio, pero no cuidan los detalles.

4/10 Poor

Eduardo A

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No es lo que anuncian con las fotos
El baño apesta, no hay burós, no había agua, las albercas estan descuidadas, el Colchón viejo y vencido, la base del colchon era de metal y con el colchon fue una pesadilla.

6/10 Okay

Verified traveller

Más cuidado en los detalles
El hotel en general esta bien, pero podrían poner las atención en los cuidados, no había teléfono en las habitaciones, por lo que tuve que solicitar toallas extras hasta la recepción; podría estar mucho mejor si se cuidaron los detalles en todo el hotel.

2/10 Terrible

Eduardo Lorenzo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel no Recomendado
De inicio, no hay concordancia entre mi reserva a través de hoteles.com y el servicio, me ofrecieron en mi reserva mediante hoteles desayuno buffete y allá me dijieron que era desayuno continental, pésimo servicio espacios sucios con insectos, no me sentí comodo porque el hotel es muy caro y las instalaciones viejas y sucias, el agua tardaba mucho para calentarse.