Indoor pool

Reviews of Hampton Inn Montrose

2.5 out of 5
Hampton Inn Montrose
1980 North Townsend, Montrose, CO

Reviews

9.0

Wonderful

Rating 10 - Excellent. 388 out of 660 reviews" "
Rating 8 - Good. 202 out of 660 reviews" "
Rating 6 - Okay. 39 out of 660 reviews" "
Rating 4 - Poor. 24 out of 660 reviews" "
Rating 2 - Terrible. 7 out of 660 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the airport.
Stayed 1 night in Mar 2024
Response from Maria Palomera on 17 Mar 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Randall

Clean, consistent and next to the airport
Stayed 1 night in Mar 2024
Response from Maria Palomera on 11 Mar 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

bruce

Everyone was friendly and polite.
Stayed 1 night in Mar 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally remodeled rooms, friendly staff, great stay
Stayed 1 night in Feb 2024
Response from Maria Palomera on 6 Mar 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Brian

Stayed 1 night in Jan 2024
Response from Maria Palomera on 22 Jan 2024
Thank you for staying with us.

4/10 Poor

Ryland

Stayed 1 night in Dec 2023
Response from Maria Palomera on 19 Dec 2023
Thank you for staying with us. Please, let us know what the issue was.

8/10 Good

Kristina

Stayed 2 nights in Dec 2023
Response from Maria Palomera on 14 Dec 2023
Thank you for staying with us.

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Night Auditor
Night audit was very friendly and drove me to the airport when I was ready. I didn’t have to wait for the other guests, which was so nice of her.
Stayed 1 night in Nov 2023
Response from Maria Palomera on 20 Nov 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Maria Palomera on 20 Nov 2023
Thank you for staying with us.

10/10 Excellent

Peter

Liked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from Maria Palomera on 16 Nov 2023
Thank you for staying with us. Hope to see you again.

6/10 Okay

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Maria Palomera on 14 Nov 2023
Thank you for staying with us.

10/10 Excellent

larry

Liked: Cleanliness, staff & service, property conditions & facilities
The 2 folks who seem to always be at the front desk are fantastic.
Stayed 1 night in Nov 2023
Response from Maria Palomera on 6 Nov 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the Montrose airport
Stayed 3 nights in Oct 2023
Response from Maria Palomera on 31 Oct 2023
Thank you for staying. We appreciate your business.

10/10 Excellent

Jacob

Stayed 1 night in Oct 2023
Response from Maria Palomera on 14 Nov 2023
Thank you for staying with us.

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice hotel, well appointed, friendly staff. Very comfortable.
Stayed 2 nights in Oct 2023
Response from Maria Palomera on 23 Oct 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Fernando

Stayed 2 nights in Oct 2023
Response from Maria Palomera on 10 Nov 2023
Thank you for staying with us.

10/10 Excellent

ZUO

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located next to the main street. Clean environment. Friendly staff. Close to the Montrose airport so a little noisy sometimes.
Stayed 3 nights in Oct 2023
Response from Maria Palomera on 11 Oct 2023
Thank you for staying with us. We appreciate your feedback! My apologies regarding noise, it is out of my control.

10/10 Excellent

Dan

Stayed 1 night in Oct 2023
Response from Maria Palomera on 30 Oct 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Maria Palomera on 27 Sept 2023
Thank you for staying with us.

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Maria Palomera on 27 Sept 2023
Thank you for staying with us.

8/10 Good

Annie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Maria Palomera on 21 Sept 2023
Thank you for staying with us.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean property. Very nicely decorated. Room was very comfortable. The staff was fantastic. Only draw back to the property is there isn’t a whole lot to view. The area is pretty much businesses. But still a great hotel.
Response from Maria Palomera on 21 Sept 2023
Thank you for staying with us. We appreciate your feedback! We are a business property and yes, our view is not the best.

8/10 Good

JASON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
It was good, very clean. Breakfast is a bit cramped but a good variety. The inside of the hotel is more updated than the exterior.
Stayed 2 nights in Sep 2023
Response from Maria Palomera on 15 Sept 2023
Thank you for staying with us. We appreciate your feedback!

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Pretty Good Option in Montrose
It’s a Hampton Inn with a friendly staff. Nothing special, but fine. A little out of the way from downtown. Breakfast was a little better than average for this level of hotel.
Stayed 1 night in Sep 2023
Response from Maria Palomera on 15 Sept 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Sherilyn, San Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only a one night stay. Bed and pillows very comfortable. Large bathroom with lots of counter space. Breakfast was nothing special but lots of choices.
Stayed 1 night in Sep 2023
Response from Maria Palomera on 13 Sept 2023
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant
Nice, clean hotel. Good breakfast
Stayed 1 night in Sep 2023
Response from Maria Palomera on 13 Sept 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Stayed 2 nights in Aug 2023
Response from Maria Palomera on 5 Sept 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Aug 2023
Response from Maria Palomera on 5 Sept 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

TIFFANY, Mechanicsburg

Stayed 1 night in Aug 2023
Response from Maria Palomera on 6 Nov 2023
Thank you for staying with us.

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Black Canyon of the Gunnison
Very nice, quiet, relaxing stay with amenities. Staff was courteous and helpful with local tips.
Stayed 2 nights in Aug 2023
Response from Maria Palomera on 15 Aug 2023
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Montrose hotel
Great, clean, very conveniently located by the airport. Very good continental breakfast as well. Room 220 however has a broken lock. We got help with it but it is not working. Otherwise really great, pleasant and quiet hotel. I personally loved the comfortable bed a lot!
Stayed 1 night in Aug 2023
Response from Maria Palomera on 8 Aug 2023
Thank you for staying with us. We appreciate your feedback! My apologies regarding the lock it has been fixed.

10/10 Excellent

Nate

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Maria Palomera on 4 Aug 2023
Thank you for staying with us.

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Maria Palomera on 2 Aug 2023
Thank you for staying with us.

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Maria Palomera on 28 Jul 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was excellent..
Stayed 3 nights in Jul 2023
Response from Maria Palomera on 25 Jul 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast service
Stayed 4 nights in Jul 2023
Response from Maria Palomera on 24 Jul 2023
Thank you for staying with us. We appreciate your feedback!

4/10 Poor

Stephen, Paradise Valley

The reservation policy is unhelpful. We made a reservation and later found that we had the wrong week. When we contacted the hotel, the answer was we can't correct the date. We had to pay for the original unused date and the corrected date.
Stayed 1 night in Jul 2023
Response from Maria Palomera on 24 Jul 2023
Unfortunately, 3rd party reservations we cannot change anything at the property Expedia would have to make those changes and notify the hotel.

4/10 Poor

Christopher, Denver

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was really nice but the property was exceedingly loud and we were promised a queen bed and they definitely did not deliver on that promise. The mattress was hard and the bed was a twin at best.
Stayed 1 night in Jul 2023
Response from Maria Palomera on 17 Jul 2023
Thank you for staying with us. We appreciate your feedback! The room type was booked through a 3rd party we do not make any changes to reservations specially moving to a different type of room. Our beds are queens we do not have any twin beds. We just renovated and have new mattresses as well.

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Maria Palomera on 28 Jun 2023
Thank you for staying with us!

6/10 Okay

LINDA

Stayed 1 night in Jun 2023
Response from Maria Palomera on 28 Jun 2023
Thank you for staying with us.

8/10 Good

Nicole

Stayed 1 night in Jun 2023
Response from Maria Palomera on 17 Jul 2023
Thank you for staying with us.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great 4 night stay while visiting our Ranger son at Black Canyon of the Gunnison. The hotel was very comfortable and yhe staff was great!! Breakfast was typical Hampton Inn fare. Great laundry facilities on every floor.
Stayed 4 nights in Jun 2023
Response from Maria Palomera on 26 Jun 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Elissa

Stayed 1 night in Jun 2023
Response from Maria Palomera on 13 Jul 2023
Thank you for staying with us.

10/10 Excellent

Irmalilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple road trip to National Parks
Stayed one night while visiting Black Canyon of the Gunnison National Park. Loved how close of a drive it was to the NP. First hot breakfast we had on our road trip which was definitely needed. Very clean and well maintained. There was coffee 24/7 which we definitely enjoyed. We've been traveling for several days so we bought some ready to go meals to heat up in the microwave. The only thing is that there wasn't one in the room but there was one in the lobby so that helped us for heating our dinner. The staff was friendly and helpful.
Stayed 1 night in Jun 2023
Response from Maria Palomera on 23 Jun 2023
Thank you for staying with us. We appreciate the feedback! Love hearing the good experience you encountered in our property. As for microwaves we are not mandated by Hilton to have in rooms that is why we provide the one in the lobby.

10/10 Excellent

Leigh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, new hotel with spacious rooms and sparkling clean bathroom. The breakfast was about average. The staff was helpful and friendly.
Stayed 2 nights in Jun 2023
Response from Maria Palomera on 23 Jun 2023
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Maria Palomera on 12 Jun 2023
Thank you for staying with us.

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay on our National Parks tour.
Stayed 1 night in Jun 2023
Response from Maria Palomera on 6 Jun 2023
Thank you for staying with us. We appreciate your feedback.

6/10 Okay

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was overpriced. There was no microwave in the room. The air conditioner heating was very loud. For the price I expected much more.
Stayed 1 night in May 2023
Response from Maria Palomera on 26 May 2023
Thank you for staying with us. We appreciate your feedback! My apologies regarding pricing out of my control. Microwaves are not mandated per Hilton.

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was nice
Stayed 3 nights in May 2023
Response from Maria Palomera on 15 May 2023
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Kimberly

Stayed 1 night in May 2023
Response from Maria Palomera on 5 Jun 2023
Thank you for staying with us.