Signature Condo, 1 Queen Bed, Kitchenette | Private kitchenette

Reviews of Le Nouvel Hotel

4 out of 5
Le Nouvel Hotel
1740 Rene-Levesque West, Montreal, QC

Reviews

8.6

Excellent

Rating 10 - Excellent. 928 out of 1714 reviews" "
Rating 8 - Good. 529 out of 1714 reviews" "
Rating 6 - Okay. 135 out of 1714 reviews" "
Rating 4 - Poor. 75 out of 1714 reviews" "
Rating 2 - Terrible. 47 out of 1714 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came from the United States for a concert and was welcomed by the staff who were very helpful in navigating the city!
Stayed 2 nights in Mar 2024

8/10 Good

Christi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and pretty spacious. Check-in was easy. Bed was a little soft. Overall satisfied.
Stayed 1 night in Mar 2024

10/10 Excellent

Wendy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and friendly....lots of great restaurants near by.
Stayed 8 nights in Mar 2024

10/10 Excellent

Vicki

Travelled with family
Good choice for a hotel stay (clean and affordable) and the food at the restaurant is good and worth the price.
Stayed 1 night in Mar 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, convenient spot to stay in downtown Montreal.
Stayed 6 nights in Mar 2024
Response from Waseem Michael on 26 Mar 2024
Thank you for choosing Le Nouvel hotel, we are sorry that we could not meet your expectations this time, please rest assured that your comments will be shared with all concerned team members and look forward to welcoming you back soon.

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at Le Nouvel Hotel! The staff I interacted with were very friendly and helpful and made sure I had everything I needed to enjoy my stay. I was in Montreal for a multi-day event at Centre Bell and found the hotel's proximity to be extremely reasonable and I felt safe and comfortable walking to and from Centre Bell. I also found the room rate was incredible considering its proximity to Centre Bell and so many other amenities. Finally, the rooms were bright and contemporary and clean. It was a great stay, and a ideal spot to be my home base for my time in Montreal.
Stayed 5 nights in Mar 2024
Response from Waseem Michael on 25 Mar 2024
Thank you for choosing Le Nouvel hotel, we are sorry that we could not meet your expectations this time, please rest assured that your comments will be shared with all concerned team members and look forward to welcoming you back soon.

10/10 Excellent

Julia

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff Luis was really nice to allow us check in earlier and put our stuff down. Everything was clean and nice. It would have been better if they had more staff at the lobby. Other than that, everything was very nice.
Stayed 3 nights in Mar 2024
Response from Waseem Michael on 25 Mar 2024
Thank you for choosing Le Nouvel hotel, we are sorry that we could not meet your expectations this time, please rest assured that your comments will be shared with all concerned team members and look forward to welcoming you back soon.

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's close to downtown and it's very clean. The staff was very helpful. Thank you Luis at the front desk.
Stayed 1 night in Mar 2024
Response from Waseem Michael on 25 Mar 2024
Thank you for choosing Le Nouvel hotel, we are sorry that we could not meet your expectations this time, please rest assured that your comments will be shared with all concerned team members and look forward to welcoming you back soon.

10/10 Excellent

Valentina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is my second time here, and ngl everything it’s different the rooms are better and as always excellent service of the front desk.
Stayed 2 nights in Mar 2024
Response from Waseem Michael on 25 Mar 2024
Thank you for choosing Le Nouvel hotel, we are sorry that we could not meet your expectations this time, please rest assured that your comments will be shared with all concerned team members and look forward to welcoming you back soon.

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness
Easy walk to the Bell Centre.
Stayed 1 night in Mar 2024
Response from Waseem Michael on 25 Mar 2024
Thank you for choosing Le Nouvel hotel, we are sorry that we could not meet your expectations this time, please rest assured that your comments will be shared with all concerned team members and look forward to welcoming you back soon.

10/10 Excellent

Mohammad-Mahdi

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the front desk was very nice, patient, and helpful, especially, the tall gentleman who with grey hairs!
Stayed 1 night in Feb 2024
Response from Waseem Michael on 25 Mar 2024
Thank you for choosing Le Nouvel hotel, we are sorry that we could not meet your expectations this time, please rest assured that your comments will be shared with all concerned team members and look forward to welcoming you back soon.

10/10 Excellent

Todd

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel condo like suites shower is spa like and very walkable area of Montreal
Stayed 4 nights in Mar 2024
Response from Katherine Gimenez - Front office supervisor on 23 Mar 2024
Hi Todd,Thank you for this great review! We're very glad to see you had a great time staying with us and we hope to see you again in the future.Have a wonderful day!

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
So far so good. Clean and staff seems friendly.
Stayed 1 night in Mar 2024
Response from Waseem Michael on 25 Mar 2024
Thank you for choosing Le Nouvel hotel, we are sorry that we could not meet your expectations this time, please rest assured that your comments will be shared with all concerned team members and look forward to welcoming you back soon.

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at a reasonable rate
Stayed 1 night in Mar 2024
Response from Katherine Gimenez - Front office supervisor on 23 Mar 2024
Hi Greg,Thank you for sharing your feedback. We're glad to see you enjoyed your stay and we hope to see you again soon.Have a nice day.

2/10 Terrible

Ty

Disliked: Cleanliness, staff & service, property conditions & facilities
Bathroom was dirty, bed sheets were itchy.
Stayed 1 night in Mar 2024
Response from Waseem Michael on 21 Mar 2024
Thank you for choosing Le Nouvel hotel, we are sorry that we could not meet your expectations this time, please rest assured that your comments will be shared with all concerned team members and look forward to welcoming you back soon.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay as well under my circumstances they accommodated us with early check in and was very clean as well staff was excellent
Stayed 3 nights in Mar 2024
Response from Waseem Michael on 20 Mar 2024
Thank you for choosing Le Nouvel hotel for your last stay and the time spent in sharing your feedback, we are happy that you enjoyed your stay with us and please rest assured that your comments will be shared with all concerned team members and look forward to welcoming you back soon.

6/10 Okay

christopher

it was ok
Stayed 3 nights in Mar 2024
Response from Waseem Michael on 20 Mar 2024
Thank you for choosing Le Nouvel hotel for your last stay and the time spent in sharing your feedback, we are happy that you enjoyed your stay with us and please rest assured that your comments will be shared with all concerned team members and look forward to welcoming you back soon.

6/10 Okay

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location, it was close to shopping, food and everything was within walking distance. The property is clean and well-kept. The suite had lots of room and was very comfortable. The only complaint I have is that my room was not cleaned the second day I was there so I had to go to the desk to report that the room needed housekeeping.
Stayed 2 nights in Mar 2024
Response from Waseem Michael on 20 Mar 2024
Thank you for choosing Le Nouvel hotel for your last stay and the time spent in sharing your feedback, we are happy that you enjoyed your stay with us and please rest assured that your comments will be shared with all concerned team members and look forward to welcoming you back soon.

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, parking, clean and cpmfortable room. I could not have gotten a better hotel on such short noticd.
Stayed 1 night in Mar 2024

10/10 Excellent

william

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was great
Response from Waseem Michael on 20 Mar 2024
Thank you for choosing Le Nouvel hotel for your last stay and the time spent in sharing your feedback, we are happy that you enjoyed your stay with us and please rest assured that your comments will be shared with all concerned team members and look forward to welcoming you back soon.

10/10 Excellent

Joel

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2024
Response from Waseem Michael on 20 Mar 2024
Thank you for choosing Le Nouvel hotel for your last stay and the time spent in sharing your feedback, we are happy that you enjoyed your stay and look forward to welcoming you back soon.

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, large rooms. Friendly staff.
Stayed 2 nights in Mar 2024
Response from Katherine Gimenez - Front office supervisor on 17 Mar 2024
Hi Stephanie,Thank you for this great review. We're glad to see you enjoyed your stay and the perks of a VIPs are always very much appreciated. We can't wait to welcome you home again soon. Have a wonderful day!

8/10 Good

John

Travelled with partner
Quiet Would like to see recycling bins
Stayed 4 nights in Mar 2024
Response from Katherine Gimenez - Front office supervisor on 17 Mar 2024
Hi John,Thank you for taking the time to share your feedback and your comments, I addressed you concerns to the right department. We hope to see you again soon.Have a very nice day!

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Katherine Gimenez - Front office supervisor on 17 Mar 2024
Hi Andrea,Thank you for taking the time to share your recent experience at Le Nouvel Hotel. We're glad to see you're weekend went well and you enjoyed your stay. I wish you a very good day and hope you will enjoy the St-Patrick's parade today! Have a very nice day.

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Katherine Gimenez - Front office supervisor on 17 Mar 2024
Hi Cynthia,Thanks for taking the time to leave us a comment and we're glad to see your stay went well. We hope to see you again in the future.Have a nice day,

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Clean. Staff was great. For some reason there were no curtains to block the light, or view from neighbouring apartment? Just sheers
Stayed 1 night in Mar 2024
Response from Waseem Michael on 15 Mar 2024
Thank you for choosing Le Nouvel hotel for your last stay and the time spent in sharing your feedback, we are happy that you enjoyed your stay with us and please rest assured that your comments will be shared with all concerned team members and look forward to welcoming you back soon.

10/10 Excellent

Joseph J

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this hotel to see a Montreal Canadiens game. 10 minute walk to Bell Centre. St Catherine st is just up the street. Lots of shops and extremely friendly people. Had a great experience!!!
Stayed 2 nights in Mar 2024
Response from Waseem Michael on 15 Mar 2024
Thank you for choosing Le Nouvel hotel for your last stay and the time spent in sharing your feedback, we are happy that you enjoyed your stay with us and please rest assured that your comments will be shared with all concerned team members and look forward to welcoming you back soon.

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, great bed, good location.
Stayed 1 night in Mar 2024
Response from Waseem Michael on 15 Mar 2024
Thank you for choosing Le Nouvel hotel for your last stay and the time spent in sharing your feedback, we are happy that you enjoyed your stay with us and please rest assured that your comments will be shared with all concerned team members and look forward to welcoming you back soon.

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Mar 2024
Response from Waseem Michael on 13 Mar 2024
Thank you for choosing Le Nouvel hotel for your last stay and the time spent in sharing your feedback, we are happy that you enjoyed your stay with us and please rest assured that your comments will be shared with all concerned team members and look forward to welcoming you back soon.

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Waseem Michael on 14 Mar 2024
Thank you for choosing Le Nouvel hotel for your last stay and the time spent in sharing your feedback, we are happy that you enjoyed your stay with us and look forward to welcoming you back soon.

10/10 Excellent

Antonietta, Mississauga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here every time we come to Montreal. Great place & excellent location. Staff are all super friendly. Thank you Nohora for your hospitality!
Stayed 2 nights in Mar 2024
Response from Katherine Gimenez - Front office supervisor on 11 Mar 2024
Hi Antonietta,Thank you for taking the time to share your feedback and for the nice compliment. We're always happy to welcome you home and hope to continue to do so.Have a very nice day!

10/10 Excellent

Neslihan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Waseem Michael on 13 Mar 2024
Thank you for choosing Le Nouvel hotel for your last stay and the time spent in sharing your feedback, we are happy that you enjoyed your stay with us and look forward to welcoming you back soon.

8/10 Good

Donald Robert

Stayed 3 nights in Mar 2024
Response from Katherine Gimenez - Front office supervisor on 11 Mar 2024
Hi M.Robert,Thank you for taking the time to share your feedback. We hope to see you again soon!Have a wonderful day,

6/10 Okay

sarah

Travelled with family
Disliked: Amenities, property conditions & facilities
Old hotel
Stayed 2 nights in Mar 2024
Response from Katherine Gimenez - Front office supervisor on 11 Mar 2024
Hi Sarah,Thank you for sharing your feedback. We are currently planning and slowly starting a process to improve the hotel's appearance to modernise it as we've been around for a very long time. Thank you for sharing your concerns.We hope to see you again in the future.

10/10 Excellent

WooJin, Montreal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel personnel were excellent!
Stayed 1 night in Mar 2024
Response from Katherine Gimenez - Front office supervisor on 9 Mar 2024
Hi Woojin,Thank you for the feedback. We're very glad to see you enjoyed your stay and the perks of a premium VIP guest. We hope to see you again soon.Have a wonderful day,

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff
Stayed 1 night in Mar 2024
Response from Katherine Gimenez - Front office supervisor on 8 Mar 2024
Hi Sarah,Thank you for your feedback. We're glad to see you enjoyed your stay with us, we hope to see you again in the future.Have a nice day,

10/10 Excellent

Hishaam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very affordable for the area, and its less than 5mins walk from St Catherine which is where all the restaurants are located. Overall I lived it, everytime im in montreal this is my spot to stay!
Stayed 1 night in Mar 2024
Response from Katherine Gimenez - Front office supervisor on 6 Mar 2024
Hi Hishaam,Thank you very much for the nice comment. We appreciate the feedback and we are very glad that you enjoy staying with us. We can't wait to welcome you home again.Have a wonderful day!

10/10 Excellent

ilana

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Overall experience was wonderful and great value for the price. Front desk staff was friendly and responsive, clearly wanting to provide an exceptional experience to their guests. Beds were comfortable and the bathroom was clean. We will definitely be returning!
Stayed 2 nights in Feb 2024
Response from Waseem Michael on 5 Mar 2024
Thank you for choosing Le Nouvel hotel for your last stay and the time spent in sharing your feedback, we are happy that you enjoyed your stay with us and please rest assured that your comments will be shared with all concerned team members and look forward to welcoming you back soon.

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would definitely stay there again. Bed was super comfortable. Great staff. Clean. Quick and easy check-in. One warning - if you're a light sleeper, ask for a room away from the main road. Our room was on the side facing a busy street with heavy traffic late into the night. We were on the 6th floor and rooms are well soundproofed, but some of the louder traffic noise still gets through. Didn't bother my wife at all, but I was woken up a couple of times by loud cars and sirens.
Stayed 1 night in Mar 2024
Response from Waseem Michael on 4 Mar 2024
Thank you for choosing Le Nouvel hotel for your last stay and the time spent in sharing your feedback, we are happy that you enjoyed your stay with us and please rest assured that your comments will be shared with all concerned team members and look forward to welcoming you back soon.

10/10 Excellent

Anish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. Less than 2 min of check-in and leas than a min for check out. Free parking pass provided as promised by expedia. Also provided goodies as a vip member and a free upgrade. Would love to stay here again.
Stayed 1 night in Mar 2024
Response from Katherine Gimenez - Front office supervisor on 4 Mar 2024
Hi Anish,Thank you for this nice review, we would love to see you stay at Le Nouvel Hotel again. We're glad to hear you liked your stay with us, hopefully for a longer stay next time?Have a nice evening!

10/10 Excellent

Bo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time staying here , pleasant experience.
Stayed 1 night in Feb 2024
Response from Katherine Gimenez - Front office supervisor on 1 Mar 2024
Hi Bo,Thank you for taking the time to share your feedback. We're very glad to see you keep enjoying your stays with us, hopefully we will keep doing this again.Don't forget to let us know if you need anything at all during the night or before check out, it will be a pleasure to make your stay as comfortable as we can.Have a good night!

8/10 Good

Patricia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in and check-out was fast and simple. The staff was friendly and efficient. The room was very clean. It was nice having a gym. I received complimentary water and snacks and had free parking because I am a VIP member. My only complaints are that the heating system was a bit noisy and the bed was lumpy. Other than that I had a pleasant stay at the hotel.
Stayed 3 nights in Feb 2024
Response from Katherine Gimenez - Front office supervisor on 28 Feb 2024
Hi Patricia,Thank you for taking the time to share your recent experience at Le Nouvel Hotel. We're glad to see you enjoyed the perks of being a VIP member, we will redirect your concerns to the right department regarding the room issues. We hope to see you around again in the future.Have a nice day,

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with spacious room.
Stayed 1 night in Feb 2024
Response from Waseem Michael on 28 Feb 2024
Thank you for choosing Le Nouvel hotel for your last stay and the time spent in sharing your feedback, we are happy that you enjoyed your stay with us and look forward to welcoming you back soon.

10/10 Excellent

David, calgary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay and was very convenient in traveling to McGill
Stayed 3 nights in Feb 2024
Response from Waseem Michael on 28 Feb 2024
Thank you for choosing Le Nouvel hotel for your last stay and the time spent in sharing your feedback, we are happy that you enjoyed your stay with us and look forward to welcoming you back soon.

10/10 Excellent

Maria, Woodbridge

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, comfy bed and super close to all dining and shopping in downtown. We had great time.
Stayed 2 nights in Feb 2024
Response from Katherine Gimenez - Front office supervisor on 26 Feb 2024
Hi Maria,Thank you for this nice review, we're glad to see you enjoyed your stay at our property and we hope to see you again soon.Have a nice day,

8/10 Good

John

Travelled with group
Liked: Amenities
This hotel is located in a central Montreal location, and is quite walkable. Clean rooms. The lobby and parkade are a bit difficult to navigate. Staff are pretty friendly.
Stayed 1 night in Feb 2024
Response from Katherine Gimenez on 25 Feb 2024
Hi John,Thank you for the good review. We hope to see you again in the future. Have a nice day,

10/10 Excellent

John J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the room was beautiful Property well looked after People very friendly It’s my favourite hotel
Stayed 5 nights in Feb 2024
Response from Katherine Gimenez on 25 Feb 2024
Hi John,Thank you for this nice review, we're glad to see you enjoyed your week with us and thank you for the compliment! We will always try our best to make your stay as comfortable as possible. We hope to see you again soon!Best regards,

10/10 Excellent

Denis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent tweet stay
Stayed 1 night in Feb 2024
Response from Waseem Michael on 21 Feb 2024
Thank you for choosing Le Nouvel hotel for your last stay and the time spent in sharing your feedback, we are happy that you enjoyed your stay with us and look forward to welcoming you back soon.

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. We were Montreal for a hockey and this hotel was very convenient.
Stayed 3 nights in Feb 2024
Response from Waseem Michael on 21 Feb 2024
Thank you for choosing Le Nouvel hotel for your last stay and the time spent in sharing your feedback, we are happy that you enjoyed your stay with us and make sure that your comments will be shared with everyone and look forward to welcoming you back soon.

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk service(Nohra). Excellent room staff service as well. Easily walkable to shopping and entertainment.
Stayed 2 nights in Feb 2024
Response from Waseem Michael on 21 Feb 2024
Thank you for choosing Le Nouvel hotel for your last stay and the time spent in sharing your feedback, we are happy that you enjoyed your stay with us and make sure that your comments will be shared with everyone and look forward to welcoming you back soon.