Interior entrance

Reviews of Hotel Bonaventure Montreal

4 out of 5
Hotel Bonaventure Montreal
900 rue De La Gauchetiere West, Montreal, QC

Reviews

8.8

Excellent

Rating 10 - Excellent. 1829 out of 3027 reviews" "
Rating 8 - Good. 730 out of 3027 reviews" "
Rating 6 - Okay. 275 out of 3027 reviews" "
Rating 4 - Poor. 122 out of 3027 reviews" "
Rating 2 - Terrible. 71 out of 3027 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walkable to Bell Centre. Beautiful hotel
Stayed 1 night in Mar 2024

8/10 Good

Monica

Travelled with group
Liked: Amenities
The indoor pool is great.
Stayed 2 nights in Mar 2024
Response from Hotel Bonaventure on 28 Mar 2024
Hello Guest,Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards,

10/10 Excellent

Amy, Beaverbank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was so conveniently located to the places we wanted to go. The rooms were very clean and spacious. The staff were all friendly and welcoming. A very pleasant stay
Stayed 3 nights in Mar 2024
Response from Hotel Bonaventure on 27 Mar 2024
Hello Guest,Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards,

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to the Bell Center, 5 min walk if even.
Stayed 1 night in Mar 2024
Response from Cordially Front desk team on 27 Mar 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, Venushan Balarajah Guest Services Manager

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I had some difficulty with booking an accessible room. I booked a room with two Queen size beds in December for March. The day before, I got a call saying this was not available. They changed to a King size bed that was supposed to have a pull out couch, but when we arrived it did not. We were three people. The front desk manager nicely compensated us for the inconvenience.
Stayed 2 nights in Mar 2024
Response from Front desk team on 26 Mar 2024
Hello,Thank you very much for taking the time to share your comments with us. We are sorry for the inconvenience you had. We have taken this to management for immediate action to ensure that this incident does not happen again. We look forward to welcoming you back to our hotel in the future.Cordially,

4/10 Poor

Kate

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I was traveling to attend a three day event at bell center. It felt like they gave me the worst room in the hotel because of how loud it was. They assigned me a room near the elevator (I’ve never run into such a loud elevator before). Between the loud elevator, the hallways being packed during the day because of the conference and people loudly walking by my room talking when I was trying to fall asleep, I would not stay there again. There was a conference going on during my stay which was surprisingly annoying. On a Friday (I think Saturday too) there was a line of 50-100 people lined up presumably for the conference outside my hotel room door. It felt very awkward and left me feeling like I had no privacy. It made getting around the hotel really annoying and I’m surprised it’s not considered a fire code violation (I’m from NYC where the fire code would never the hallways to be that packed).
Stayed 3 nights in Mar 2024
Response from Cordially Front desk team on 25 Mar 2024
On behalf of the management and everyone working at the Hotel, I would like to apologize for the bad experience you received during your stay at our hotel. We appreciate your understanding and cooperation. We value you as a guest and wish to retain you as a customer for many years to come. Kind regards, Venushan BalarajahGuest Services Manager

8/10 Good

Jody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel with a beautiful pool and hot tub. Everyone was nice.
Stayed 3 nights in Mar 2024
Response from Cordially Front desk team on 25 Mar 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, Venushan Balarajah Guest Services Manager

4/10 Poor

Caroline

Travelled with family
Liked: Amenities, property conditions & facilities
Nice location but be dry busy hotel
Stayed 1 night in Mar 2024
Response from Front desk team on 24 Mar 2024
Hello,Thank you very much for taking the time to share your comments with us. We are sorry for the inconvenience you had. We have taken this to management for immediate action to ensure that this incident does not happen again. We look forward to welcoming you back to our hotel in the future.Cordially,

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, outdoor pool and restaurants
Stayed 1 night in Mar 2024
Response from Cordially Front desk team on 19 Mar 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, Venushan Balarajah Guest Services Manager

10/10 Excellent

Dimitrios

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice pool,great location
Stayed 2 nights in Mar 2024
Response from Cordially Front desk team on 19 Mar 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, Venushan Balarajah Guest Services Manager

6/10 Okay

David

Travelled with partner
Liked: Cleanliness
Our stay started out fairly well on Saturday. The pool area, jacuzzi and sauna were a nice amenity which would've been nice if not for shrieking children. There wasn't a time where the pool was not occupied with kids (noon, afternoon or night) unfortunately. Took a nap on Saturday and was awoken by construction/drilling what seemed to be above our unit (we were in 1403). Next morning I was waking up and my partner was about to come out of the shower when a couple of men were outside our window (seemed to be for construction purposes) inspecting the building and smoking cigarettes. They stayed there for the next 20 mins. It would've been nice to receive a call from reception that our privacy would be affected. Eventually they worked on a different area and I was able to close the blinds. Overall I wasn't super impressed by this stay and will try a new accommodation next time. Hotel staff need to be more communicative about issues that come up or invasions of privacy.
Stayed 2 nights in Mar 2024
Response from Cordially Front desk team on 18 Mar 2024
On behalf of the management and everyone working at the Hotel, I would like to apologize for the bad experience you received during your stay at our hotel. We are sorry for any inconvenience this may have caused you. Accordingly, we have taken the necessary precautions to ensure that such incidents do not reoccur. We appreciate your understanding and cooperation. We value you as a guest and wish to retain you as a customer for many years to come. Kind regards, Venushan BalarajahGuest Services Manager

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was amazing for kids. Staff are friendly and helpful.
Stayed 3 nights in Mar 2024
Response from Cordially Front desk team on 18 Mar 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, Venushan Balarajah Guest Services Manager

8/10 Good

David, Essex Junction

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice place, staff was great. A lot of noise from hallway traffic.
Stayed 2 nights in Mar 2024
Response from Cordially Front desk team on 18 Mar 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, Venushan Balarajah Guest Services Manager

8/10 Good

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Cordially Front desk team on 20 Mar 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, Venushan Balarajah Guest Services Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Cordially Front desk team on 18 Mar 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, Venushan Balarajah Guest Services Manager

10/10 Excellent

Xinyu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Hotel Bonaventure on 14 Mar 2024
Hello Guest,Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards,

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hotel Bonaventure on 13 Mar 2024
Hello Guest,Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards,

10/10 Excellent

Zhenya

Liked: Cleanliness, staff & service, property conditions & facilities
All good. The pool was fun!
Stayed 2 nights in Mar 2024
Response from Front desk team on 11 Mar 2024
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your stay here at the hotel. I am happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the future.Cordially

10/10 Excellent

paul

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Cordially Front desk team on 12 Mar 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, Venushan Balarajah Guest Services Manager

10/10 Excellent

Milton, Randolph

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access. Nice amenities. Good place for family to meet.
Stayed 2 nights in Mar 2024
Response from Front desk team on 11 Mar 2024
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your stay here at the hotel. I am happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the future.Cordially

8/10 Good

Harry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How
Stayed 2 nights in Mar 2024
Response from Front desk team on 11 Mar 2024
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your stay here at the hotel. I am happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the future.Cordially

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Montréal.
Stayed 2 nights in Mar 2024
Response from Hotel Bonaventure on 10 Mar 2024
Hello, Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your stay here at the hotel. We are happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the future. Thank you, Clara E. Manresa-Guest service manager

8/10 Good

Dilare

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front desk team on 11 Mar 2024
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your stay here at the hotel. I am happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the future.Cordially

6/10 Okay

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front desk team on 11 Mar 2024
Hello,Thank you very much for taking the time to share your comments with us. We are sorry for the inconvenience you had. We have taken this to management for immediate action to ensure that this incident does not happen again. We look forward to welcoming you back to our hotel in the future.Cordially,

10/10 Excellent

Lockyer

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Cordially Front desk team on 12 Mar 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, Venushan Balarajah Guest Services Manager

4/10 Poor

Elena

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hotel Bonaventure on 10 Mar 2024
Hello, Thank you for taking the time to write us a review. We hope next time your travels bring you to Montreal you will still chose Hotel Bonaventure.Thank you, Clara E. Manresa - Guest Service Manager

8/10 Good

Megan

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Super close to the main train station and metro to get around the city if you need to. Wish there were more family friendly restaurants in the area as the hotel restaurant was quite busy and couldn’t seat us at the moment. The hotel is nice, pool is great as well love that it is heated. The room was nice although I did find some dust hanging from the lights and took care of that. But it was overall a good experience.
Stayed 1 night in Mar 2024
Response from Front desk team on 9 Mar 2024
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your stay here at the hotel. I am happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the future.Cordially

8/10 Good

Aldyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 1 night comfortably. Front desk gentleman was friendly but not "friendly". Toilet in bathroom handle was broken. Great stay otherwise. Will be back.
Stayed 1 night in Mar 2024
Response from Cordially Front desk team on 7 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

nelsha

Stayed 1 night in Feb 2024
Response from Cordially Front desk team on 8 Mar 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, Venushan Balarajah Guest Services Manager

10/10 Excellent

Kurtis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the outdoor heated pool, took the metro to china town and walked all around. Excellent experience, would definitely recommend it if you enjoy swimming outside and access to great eating options.
Stayed 1 night in Mar 2024
Response from Hotel Bonaventure on 7 Mar 2024
Hello, Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your experience here at the hotel, and we are happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. Thank you, Clara E. Manresa-Guest service manager

10/10 Excellent

Kathrine

Liked: Cleanliness, staff & service, property conditions & facilities
Modern, clean and central to everything. About a 10 minute walk to the Eaton’s Center and Bell Centre.
Stayed 1 night in Feb 2024
Response from Hotel Bonaventure on 7 Mar 2024
Hello, Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your experience here at the hotel, and we are happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. Thank you, Clara E. Manresa-Guest service manager

10/10 Excellent

Stéphanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Magnifique hotel, super propre! La piscine sur le toit vaut le déplacement! Nous avons adoré notre séjour !
Stayed 2 nights in Mar 2024
Response from Hotel Bonaventure on 7 Mar 2024
Merci d'avoir choisi l'Hôtel Bonaventure pour votre séjour et d'avoir pris le temps d'écrire un commentaire. Nous sommes ravis d'apprendre que vous avez apprécié votre séjour ici à l'hôtel. Notre hôtel vise à offrir une expérience unique et veille à fournir le meilleur service à tous nos clients. Nous sommes heureux d'apprendre que notre personnel et que notre service a su répondre à vos besoins et attentes. Nous sommes impatients de vous accueillir à nouveau dans notre hôtel à l'avenir. Cordialement, Venushan Balarajah Directeur service à la clientèle

6/10 Okay

negar

Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Cordially Front desk team on 12 Mar 2024
On behalf of the management and everyone working at the Hotel, I would like to apologize for the bad experience you received during your stay at our hotel. We are sorry for any inconvenience this may have caused you. Accordingly, we have taken the necessary precautions to ensure that such incidents do not reoccur. We appreciate your understanding and cooperation. We value you as a guest and wish to retain you as a customer for many years to come. Kind regards, Venushan BalarajahGuest Services Manager

10/10 Excellent

Scarlett

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love going to this hotel. We live in the city and love making it out ritual to do a staycation here. For the price, it's really nice quality, and location.
Stayed 1 night in Mar 2024
Response from Cordially Front desk team on 8 Mar 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, Venushan Balarajah Guest Services Manager

8/10 Good

Ann

Room service food was awful
Stayed 2 nights in Mar 2024
Response from Cordially Front desk team on 6 Mar 2024
On behalf of the management and everyone working at the Hotel, I would like to apologize for the bad experience you received during your stay at our hotel. We are sorry for any inconvenience this may have caused you. Accordingly, we have taken the necessary precautions to ensure that such incidents do not reoccur. We appreciate your understanding and cooperation. We value you as a guest and wish to retain you as a customer for many years to come. Kind regards, Venushan BalarajahGuest Services Manager

10/10 Excellent

Clayton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing experience at this hotel. Great location, very clean, friendly staff and loved the outdoor heated pool. Would definitely recommend and be back with the whole family.
Stayed 2 nights in Mar 2024
Response from Hotel Bonaventure on 4 Mar 2024
Hello, Thank you for choosing Hotel Bonaventure!We strike for a unique guest service experience and we are very pleased to hear that you enjoyed your stay. We hope you chose us again when your travels bring you back to Montreal.Clara E. Manresa-Guest service manager

10/10 Excellent

Tanya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and well maintained facilities
Stayed 1 night in Mar 2024
Response from Hotel Bonaventure on 3 Mar 2024
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your experience here at the hotel, and we are happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future.Cordially

10/10 Excellent

Jeffrey, Toronto

Travelled with family
Liked: Property conditions & facilities
Funky design
Stayed 1 night in Mar 2024
Response from Hotel Bonaventure on 3 Mar 2024
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your experience here at the hotel, and we are happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future.Cordially

10/10 Excellent

Jason, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time. The pool is great for kids and adults too!
Stayed 2 nights in Feb 2024
Response from Hotel Bonaventure on 3 Mar 2024
Hello,Thank you for choosing Hotel Bonaventure for your stay. We are delighted to hear that you enjoyed your experience here at the hotel, and we are happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future.Cordially

8/10 Good

Mark

Stayed 1 night in Feb 2024
Response from Cordially Front desk team on 22 Mar 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, Venushan Balarajah Guest Services Manager

8/10 Good

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a good location, walkable to downtown. Restaurant and bar not the best.
Stayed 2 nights in Feb 2024
Response from Hotel Bonaventure on 1 Mar 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that in general you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are sorry to hear that the restaurant and bar did not meet your expectations. We look forward to welcoming you back to our hotel when your travels bring you back to Montreal. King Regards,Clara E. Manresa -Guest Service Manager

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is amazing! Service is kind and helpful.
Stayed 2 nights in Feb 2024
Response from Hotel Bonaventure on 29 Feb 2024
Thank you for choosing at Hotel Bonaventure! We are pleased to hear that our team was able to meet your expectations. We hope you chose our hotel again next time that your travels bring you to Montreal.Warm regards,Clara E. Manresa -Guest Service Manager

8/10 Good

Amico

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Hotel Bonaventure on 28 Feb 2024
Merci d'avoir choisi l'Hôtel Bonaventure pour votre séjour et d'avoir pris le temps d'écrire un commentaire. Nous sommes ravis d'apprendre que vous avez apprécié votre séjour ici à l'hôtel. Notre hôtel vise à offrir une expérience unique et veille à fournir le meilleur service à tous nos clients. Nous sommes heureux d'apprendre que notre personnel et que notre service a su répondre à vos besoins et attentes. Nous sommes impatients de vous accueillir à nouveau dans notre hôtel à l'avenir. Cordialement, Venushan Balarajah Directeur service à la clientèle

10/10 Excellent

Gerlanda

Travelled with family
We always love our stay there, there are always so many plus things to do. The heated pool, the gym, skating and the amazing restaurants around. Never a disappointment!!
Stayed 2 nights in Feb 2024
Response from clara on 27 Feb 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future.Clara E. Manresa - Guest Services Manager

10/10 Excellent

Mosope

Business traveller
Liked: Amenities
Lovely hot pool in winter
Stayed 1 night in Feb 2024
Response from Hotel Bonaventure on 26 Feb 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, Venushan Balarajah Guest Services Manager

10/10 Excellent

christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool; staff are wonderful and very walkable to everything .
Stayed 1 night in Feb 2024
Response from Hotel Bonaventure on 26 Feb 2024
Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards, Venushan Balarajah Guest Services Manager

6/10 Okay

Kelly

Liked: Cleanliness
Disliked: Property conditions & facilities
Great pool and spa. Poor maintenance - bathroom door did not close.
Stayed 1 night in Feb 2024
Response from Hotel Bonaventure on 26 Feb 2024
On behalf of the management and everyone working at the Hotel, I would like to apologize for the bad experience you received during your stay at our hotel. We are sorry for any inconvenience this may have caused you. Accordingly, we have taken the necessary precautions to ensure that such incidents do not reoccur. We appreciate your understanding and cooperation. We value you as a guest and wish to retain you as a customer for many years to come. Kind regards, Venushan BalarajahGuest Services Manager

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Heated pool and dining facilities were fantastic.
Stayed 1 night in Feb 2024
Response from Hotel Bonaventure on 25 Feb 2024
Hello Guest,Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards,

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 3 nights in Feb 2024
Response from Hotel Bonaventure on 23 Feb 2024
Merci d'avoir choisi l'Hôtel Bonaventure pour votre séjour et d'avoir pris le temps d'écrire un commentaire. Nous sommes ravis d'apprendre que vous avez apprécié votre séjour ici à l'hôtel. Notre hôtel vise à offrir une expérience unique et veille à fournir le meilleur service à tous nos clients. Nous sommes heureux d'apprendre que notre personnel et que notre service a su répondre à vos besoins et attentes. Nous sommes impatients de vous accueillir à nouveau dans notre hôtel à l'avenir. Cordialement, Venushan Balarajah Directeur service à la clientèle

10/10 Excellent

Allison

Travelled with family and small children
We loved the pool and the hotel’s proximity to great food and entertainment for a preschooler.
Stayed 1 night in Feb 2024
Response from Hotel Bonaventure on 21 Feb 2024
Hello Guest,Thank you for choosing Hotel Bonaventure for your stay and for taking the time to write a review. We are so glad to hear that you enjoyed your stay here at the hotel. Our hotel aims to provide a truly unique experience, and we strive to ensure the best service to all our guests. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. King Regards,