Hello Mr. Chris,Thank you for making Days Inn by Wyndham Montreal Airport Conference Centre your hotel of choice on this journey. We are happy to hear our accommodation surpassed your expectations, and it's gratifying to know you found our property to be a good value for the price. We are also glad to read you were satisfied with the amenities we offer in our hotel, and we thank you for acknowledging our efforts to provide a clean, comfortable, and tranquil environment. We appreciate your perspective on our location. Our convenient location in the heart of West Island means we are just minutes from the airport and within easy reach of downtown Montreal. However, we value all feedback and are sincerely grateful you chose to stay with us during your travels. We hope to welcome you again soon and look forward to providing an even better stay during your next trip to the area. Safe travels! Warm regards,Nasrina GM

Dear Tony, Thank you for your feedback and the opportunity to serve you during your travels. We are grateful for both and appreciate you telling us that our accommodation offered you satisfactory value for your stay. We realize that the construction work undertaken by our neighbors can be disruptive; thus, we have placed a banner on our brand website to alert prospective guests to the ongoing construction so it is not a surprise for our guests. We certainly understand the importance of a peaceful environment for an uninterrupted night's rest, and we apologize that we fell short of delivering that during your visit. Kindly note that you can always request our staff for a room change in such cases, and based on availability, we will shift you to another, more peaceful room. Our front desk team is always available to address any issues/concerns and make your stay as comfortable as possible. We hope to have another opportunity to host you more successfully by providing you with the enjoyable experience we strive to deliver for our guests. Thank you for staying with us on this journey. Have a safe trip!Warm regards,Guest Experience Team

Dear Justine,Thank you for staying with us to serve you during your travels. We are continually striving to improve our facilities, and your feedback helps us in that effort. While we are glad to hear that you liked our hotel amenities and appreciated the cleanliness of your room and the convenience of our location, we are somewhat disappointed to learn that your stay failed to exceed your expectations. We are committed to your comfort and satisfaction and would like to know more about how we can enhance the experience for your future visits. Kindly contact the hotel if you would like to share more details. We'd love to hear from you. We hope to have another opportunity to host you more successfully and delight you with a superior experience. Thank you for choosing to stay with us on this journey. We value your business and your feedback.Warm regards,Nas-GM

Dear Keith,Thank you very much for sharing your feedback about your stay. Your comments are a great way to help us continuously improve our service. We are delighted that you enjoyed your stay and we look forward to welcoming you again soon.Sincerely,Nasrina - GM

Dear Gabriel, Thank you for choosing our hotel for your recent stay in Montreal. We are committed to continuous improvement, and your feedback helps us immensely. By telling us what you liked about your stay and how we can improve, you are enabling us to deliver a superior experience for you and other guests in the future. Thank you for acknowledging the cleanliness of our rooms. We understand the importance of maintaining a clean environment and hold ourselves to high cleanliness standards; we're grateful for your recognition of our efforts in this regard. We regret to hear about the condition of the toilet and wall paint, and we are sorry that these aspects of your room did not meet your - or our - expectations. We appreciate you bringing these matters to our attention, and we have alerted our maintenance team to your comments so they can take immediate action to address the issues you have highlighted. We hope you will give us another chance down the road, as we are eager to showcase the improvements we have made based on your insights and share a more comfortable and enjoyable experience on a future visit. Safe travels! Nas-GM

Hello Mr. Todd, Thank you very much for sharing your feedback about your stay. Your comments are a great way to help us continuouslyimprove our service. We are delighted that you enjoyed your stay and we look forward to welcoming you again soon.Sincerely,Nasrin - GM

Dear Franklin,Thank you very much for sharing your feedback about your stay. Your comments are a great way to help us continuously improve our service. Thank you so much for your kind review! I will share your kind comments with our team members. Sincerely, We are delighted that you enjoyed your stay and we look forward to welcoming you again soon.Sincerely,Nasrina - GM

Dear Dileep,Thank you very much for sharing your feedback about your stay. Your comments are a great way to help us continuouslyimprove upon our service. We are delighted that you enjoyed your stay and we look forward to welcoming you again soon.Sincerely,Nasrina -GM

Hello Mr. Steven, Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Montreal Airport Conference Centre. we are sorry that your experience did not meet your expectations. please allow me to express my sincerest apologies.We appreciate the time you took to share your concerns, and we hope that you will allow us to better serve you in the future. stay safe!Sincerely, Nasrin

Hello Dennis, Thank you very much for sharing your feedback about your stay. Your comments are a great way to help us continuously improve upon our service. We are delighted that you enjoyed your stay and we look forward to welcoming you again soon.Sincerely,Nasrina- GM

Hello Anthony, Thank you for your review. We strive to deliver a great guest experience; however, it's noticeable from your rating of our hotel that your recent visit did not fully meet your expectations, and we apologize for any shortcomings you may have encountered during your stay. As our primary goal is always to exceed our guests' expectations, we would like to know more about how we may improve our product/service to ensure a superior experience for you and other guests in the future. We hope to have a chance to host you again so we can share a more positive experience with you. Thank you for staying with us on this journey. We are grateful for the opportunity to serve you.Warm regards,Guest Experience Team

Dear Lisa,We thank you for your stay, and we appreciate your reviews. we hope to see you again.Have a great day,Nasrin

Dear Guillaume, Thank you for the positive rating. We appreciate your choice to stay with us at Days Inn by Wyndham Montreal Airport Conference Centre and your feedback. Your satisfaction is important to us, and we're glad we met your expectations for the price. However, we really would have wanted you to love your time with us. Please do let us know if there is anything we can do to make your next stay more enjoyable. Your complete satisfaction is our top priority, and we'd love to exceed your expectations on a future visit. We look forward to hosting you again and hope to delight you with a 5-star experience when you are next in town. Thank you for staying with us on this journey. Safe travels!Warm regards,Guest Experience Team

Dear Pourush, Thank you for your stay and your review. We appreciate both and hope your stay was pleasant and comfortable. While we are glad your overall experience was satisfactory, as reflected in your rating, we truly would have wanted you to love your time with us. Please do let us know if there is anything we can do to make your next stay more enjoyable. Your complete satisfaction is our top priority, and whatever we can do, we are happy to do to ensure we give you the best possible stay here. We look forward to hosting you again and hope to delight you with a superior experience during your next trip to the area.Thank you for staying with us on this journey. Safe travels! Nasrina-GM

Hello Carey, Thank you for your review. We are grateful for the opportunity to serve you and appreciate you telling us that you found the room satisfactory. However, it's regrettable that we failed to exceed your expectations on this visit. As you rightly pointed out, the hotel is undergoing renovations/repairs. This is to ensure that we can offer a superior experience to our guests soon. We hope to have a great facility for our guests once the renovations are over, and we'd love to see you again when everything is complete, as we are keen to share the wonderful experience that we aim to provide to all of our guests. Regarding dining services, our hotel features an on-site restaurant that serves hearty dishes to quell your hunger for breakfast, lunch, or dinner. Our convenient location also gives you ease of access to downtown Montreal, meaning everything you need is within easy reach. We hope this information is helpful, and we look forward to an opportunity to welcome you back in the future and share a more positive experience by hosting you in our upgraded hotel.Thank you for staying with us on this journey. Safe travels! Best regards,Nasrina - GM

Hello Richard, Thank you for taking the time to post your review. We appreciate your choice to stay with us and apologize for the discomfort you experienced with the mattress. We are committed to your comfort and satisfaction and assure you that we have noted your concern and will use this feedback to enhance the experience for you and other guests in the future. We hope you'll give us another chance to host you more successfully and provide you with the top-notch stay we are known to offer our guests. Thank you for your business and your feedback.Warm regards,Guest Experience Team

Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Dear Sandy,Thank you very much for sharing your feedback about your stay. Your comments are a great way to help us continuously improve our service. We are delighted that you enjoyed your stay and we look forward to welcoming you again soon.Sincerely,Nasrina-GM

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Carole, Thank you for choosing our hotel for your stay in Montreal. We appreciate the positive rating and hope your stay was pleasant and relaxing. At Days Inn by Wyndham Montreal Airport Conference Centre, we want every aspect of your stay to be exceptional, so we are disappointed to hear that our food quality fell short of your expectations. We take guest feedback very seriously and assure you that we will look into this and endeavor to put a mechanism in place to ensure the highest quality possible for our guests. Thank you for bringing this matter to our attention. We hope to have another opportunity to host you and deliver a more enjoyable experience on a future visit. Safe travels!Warm regards,Guest Experience Team

Hello Rakesh, Thank you for taking the time to share your recent experience at our hotel. We strive to ensure your comfort throughout your stay and regret to hear that you had issues with the heating equipment in your room. We always encourage guests to notify our front desk team about any issues/concerns so we have the chance to remedy the situation right away. Nonetheless, we thank you for bringing these matters to our attention, and we have alerted our maintenance team to your comments so they can take immediate action to address the issues you have highlighted. We trust that everything else was to your satisfaction, and we hope to have the opportunity to serve you again and deliver a more enjoyable experience in the future. Thank you for choosing us.Safe travels! Nasrina -GM

Dear Sivanujah,Thank you for choosing to stay with us at Days Inn & Conference Centre by Wyndham Montreal Airport. We appreciate your feedback and are glad to hear that you had a pleasant experience during your stay.Once again, thank you for your stay. We hope to have the opportunity to welcome you back in the future.Best regards,Nasrin Ayesha - GM

Hi Dorothy, Thank you for choosing to stay with us on this journey. We appreciate you taking the time to share your feedback and are pleased to know that our friendly staff and convenient location concerning the airport were highlights of your visit. However, it's unfortunate to learn that certain aspects of your stay were less than ideal. We regret to hear that you were disturbed by the nearby construction noise. We understand that the construction work by our neighbors is likely to produce some noise and apologize for any inconvenience caused. We do have a banner on our brand website to alert prospective guests to the construction work at a neighboring site, and we appreciate your understanding in this matter. We are very sorry that the towels smelled of smoke. We have a strict no-smoking policy in place and all of our linen and towels are washed thoroughly prior to a new guest checking in, so it is strange that this happened. We thank you for bringing this matter to our attention and assure you that we will review our cleaning procedures with our housekeeping department to prevent future occurrences. Unfortunately, our shuttle service has been interrupted since the COVID period, and we have not yet resumed. However, we are happy to reserve a taxi for you if needed. Regarding the rooms, we understand the importance of maintaining a fresh look for our property and will see what we can do about having some updates to the rooms soon. Thank you for bringing these matters to our attention. We're committed to continuous improvement, and your feedback is invaluable to us. We hope you will give us another chance down the road, as we are eager to make this right and share a more positive and enjoyable experience on a future visit. Safe travels! Nasrina -GM

Hello Mr. Steven,Thank you for choosing to stay with us at the Days Inn Montreal airport. We appreciate your feedback and are glad to hear that you had a pleasant experience during your stay.Hope to have you near the future.Best regards,Nasrin

Dear Colleen,Thank you for bringing your concerns regarding the early check-in fees to our attention. We understand your frustration and apologize for any inconvenience caused. As stated in our policy, early check-ins may incur additional charges, which include a security deposit of 100. We would like to assure you that this deposit will be released within 3 to 5 business days, provided there are no damages or outstanding charges.Once again, we sincerely apologize for any misunderstanding and appreciate your feedback. Should you have any further questions or concerns, please do not hesitate to contact us.Best regards,Nasrina - GM

Hello Amanda,We sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Nasrin-GM

Bonjour M.Benoit,Merci d’avoir choisi de séjourner avec nous au Days inn de l’aéroport de Montréal. Nous apprécions vos commentaires et sommes heureux d’apprendre que vous avez eu une expérience agréable pendant votre séjour.Sincèrement,Nasrina-GM

Dear Carl, Thank you for making Days Inn by Wyndham Montreal Airport Conference Centre your hotel of choice in Montreal. We value your feedback as well as your continued patronage. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are happy to hear that you liked the rooms, and we appreciate you telling us that you found the rooms clean and the hotel's entry, on-site restaurant, rooms, etc., well-maintained. Your comment about the hallways is duly noted. At our Montreal hotel, we always welcome constructive feedback, as it aids us in facilitating superior guest experiences. We have noted your suggestion for improvement and will take your feedback into account as we strive to improve our product/service for our valued guests. Regarding the location, we are pleased to know that our proximity to the airport suited you. We're also within easy reach of downtown Montreal, which makes our airport hotel in Montreal a great choice for business travels and vacationing families alike. Thank you for staying with us on this journey. We wish you safe travels and hope to see you again soon!Warm regards,Guest Experience Team

Hello Ludovic,We are sincerely sorry to hear that, we apologize for any inconvenience caused. Thank you for choosing to stay with us. we hope you give us another chance in the future.Best regards,Nasrin - GM

Dear Penelope,Thank you for choosing to stay with us at the Days Inn Montreal Airport. We appreciate your feedback and are glad to hear that you had a pleasant experience during your stay.Regarding the issue with the tissue paper, we apologize for any inconvenience caused. Our housekeeping team has been notified, and they will promptly replenish the supply in your room.We also appreciate your feedback about the vending machines. We are constantly working to improve our services, and your input helps us in this process.Once again, thank you for your stay and for bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future.Best regards,Nasrin - GM

Dear Mr. Mike,We would like to extend our sincere apologies for the inconvenience you experienced during your stay at our hotel. We were deeply concerned to learn about the blood stain on your bed and understand how unsettling this must have been for you.Please rest assured that we take such matters very seriously, and we have taken immediate action to investigate and rectify the situation. Our housekeeping team has been retrained on our stringent cleanliness protocols to ensure that this does not happen again in the future.We value your feedback and appreciate your patience and understanding. It is our utmost priority to provide a comfortable and pleasant stay for all our guests, and we deeply regret any inconvenience caused.If there is anything else we can do to make amends, please do not hesitate to let us know. We hope that you will give us another opportunity to serve you in the future and regain your confidence in our hotel.Once again, we apologize for any distress this may have caused and thank you for bringing this matter to our attention.Sincerely,Nasrin A - GM

Dear Marissa, Thank you for making Days Inn by Wyndham Montreal Airport Conference Centre your hotel of choice for your overnight stay on this journey. We appreciate you taking the time to review us and are thrilled to know you had a 5-star experience at our hotel. We hope everything was in order and you had easy access to your essentials. It was a pleasure to host you, and we look forward to having you back many more times in the future. Enjoy your travels, and see you again soon!Warm regards,Guest Experience Team

Hi Mitchell, it's regrettable to read your review of our hotel. We strive to provide a clean, comfortable, and pleasant place to stay, and it's unfortunate that your experience was not up to the quality and standard we usually deliver for our guests. At Days Inn by Wyndham Montreal Airport Conference Centre, we take guest feedback very seriously and act upon it, which has allowed us to offer top-notch stays to many of our guests. Please rest assured that we noted your concerns and will have your comments additionally reviewed by our housekeeping team to ensure our standards of cleanliness are maintained at all times. As we're constantly working on improving our hotel and guest room amenities, we value your feedback as it aids us in facilitating better guest experiences in the future. Thank you for considering our accommodation for your stay in Montreal and taking the time to post your review. We appreciate both and hope to have another opportunity to host you and showcase the improvements we've made based on your input. Safe travels!Warm regards,Guest Experience Team

Thank you for the 5-star review, Jerome! It always feels great to be on the receiving end of such a wonderful rating, and we trust you had a pleasant and comfortable stay with us. It was a pleasure to host you, and we can't wait to welcome you back soon for another positive experience. Enjoy your travels, and thank you for choosing Days Inn by Wyndham Montreal Airport Conference Centre for your lodging needs on this trip. We truly appreciate your business and feedback.Warm regards,Guest Experience Team

Dear Stephanie, Thank you for choosing Days Inn by Wyndham Montreal Airport Conference Centre for your rooming needs on this trip. We appreciate you taking the time to review your recent experience at our hotel and hope your stay was pleasant and comfortable. While it appears from your rating that your overall experience was satisfactory, we really would have wanted you to love your time with us. Please do let us know if there is anything that we can do to make the next visit enjoyable for you. Your complete satisfaction is our top priority, and your insights are crucial to our goal of exceeding your expectations on a future visit. We look forward to hosting you again and hope to delight you with a superior experience during your next trip to the area. Safe travels!Warm regards,Guest Experience Team

Dear Zhongmin, Thank you for your review. We appreciate it. We hope your stay at Days Inn by Wyndham Montreal Airport Conference Centre was pleasant and you had a comfortable night's rest at our property. While it appears from your rating that your overall experience was satisfactory, we really would have wanted you to love your time with us. Please do let us know if there is anything that we can do to make the next visit enjoyable for you. We look forward to hosting you again and hope to delight you with a superior experience during your next trip to the area. Thank you for choosing our hotel for your rooming needs on this journey. Safe travels!Warm regards,Guest Experience Team

Many thanks for the 5-star review, Emmanuel - it's greatly appreciated! Your complete satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. It was a pleasure to host you, and we look forward to having you back at Days Inn by Wyndham Montreal Airport Conference Centre many more times in the future. Thank you for choosing to stay with us on this journey. Safe travels!Warm regards,Guest Experience Team

Dear Kyle, Thank you for taking the time to review your recent stay at Days Inn by Wyndham Montreal Airport Conference Centre. We appreciate your feedback and are pleased to know you had a positive overall experience at our hotel. We are glad you enjoyed our hotel's proximity to the airport, and it's great to hear our service was to your satisfaction. We also hope your stay was comfortable and you had easy access to everything you needed. If there's anything specific you'd like to see more of, please don't hesitate to share it with us. Your complete satisfaction is our top priority, and we'd love to exceed your expectations on a future visit. We look forward to seeing you again soon and hope to delight you with a 5-star experience on your next stay. Safe travels!Warm regards,Guest Experience Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

Hi Marie, Thank you for your review. We strive to deliver a great guest experience, but it appears from your rating that your time with us did not meet your expectations. We apologize for any disappointment with our product or service, and we would like to know more about how we can make your next stay with us enjoyable. Your satisfaction is our top priority, and your insights are crucial to our goal of exceeding your expectations on a future visit. We hope for a chance to redeem ourselves with you and restore your faith in our hotel and hospitality. Thank you for staying with us on this trip and taking the time to review us. We appreciate both.Warm regards,Guest Experience Team

Hi Syed, It's regrettable to hear that your experience with us was less than ideal. Our aim is to provide a clean, comfortable, and pleasant place to stay, and we apologize that our hospitality and attention to detail left something to be desired in this case - this is very unlike us. At Days Inn by Wyndham Montreal Airport Conference Centre, we take poor experiences very seriously, so we'll be sure to discuss your concerns with our housekeeping and maintenance teams and have corrective measures in place for the betterment of the guest experience. Kindly note that our housekeeping is tailored to our guests' comfort, and daily housekeeping services are only available upon request. To schedule, simply call the front desk. Additional amenities, such as linens, towels, toiletries, etc., are available upon request, too. As you rightly pointed out, the property is undergoing renovations/repairs currently. This is to ensure that we are able to offer a superior experience to our guests in the near future. We recognize that staying in a hotel undergoing refurbishment may pose some challenges, and we are trying to manage the situation to disrupt our guests as little as possible. Regarding the ongoing construction at a neighboring building, we understand that the construction work by our neighbors is likely to disturb the surrounding landscape of the hotel and reduce the space and beauty of the site. Unfortunately, there is not much we can do about this issue, and we are sorry for any inconvenience caused. Sounds like you may have missed this information, but there is a banner or special notice on our brand website alerting guests to the construction work at a neighboring site. At our hotel, we pride ourselves on providing excellent customer service to our guests, so we are disheartened to read that our front desk staff appeared less cordial than expected. We will ensure that our staff is aware of your impression and see to it that we provide better customer service moving forward. Rest assured that all your concerns have been duly noted, and your feedback will be used to improve the quality of our product/service. Thank you for considering our accommodation for your stay in Montreal and taking the time to post your review. We appreciate both.Warm regards,Guest Experience Team

Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

Thank you so much for the stellar review, Rodi! It's great to be on the receiving end of such a wonderful rating, and we are thrilled that we satisfied you well on this visit. We hope you had an enjoyable stay with us, and we look forward to seeing you again soon so we can share another exceptional experience with you at Days Inn by Wyndham Montreal Airport Conference Centre. Thank you for choosing us. Have a safe trip & Happy New Year!Warm regards,Guest Experience Team

Hi Harjot, Thank you for your review. We strive to deliver a great guest experience, but it appears from your rating that your time with us did not meet your expectations entirely. We apologize for any disappointment with the accommodation, and we would like to know more about how we can make your next stay with us enjoyable. Your satisfaction is our top priority, and your insights are invaluable in helping us improve and exceed your expectations on a future visit. We hope for the chance to host you again soon so we can share a more positive experience with you. Safe travels!Warm regards,Guest Experience Team

Dear Jamie, Thank you for your review. We strive to deliver a great guest experience, but it appears from your rating that your time with us did not meet your expectations. We apologize for any disappointment with our accommodation or amenities, and we would like to know more about how we can make your next stay with us enjoyable. As we are constantly striving to improve and exceed our guests' expectations, your feedback is crucial to our goal of providing you with an exceptional experience on a future visit. We hope for a chance to redeem ourselves with you and restore your faith in our hotel and hospitality. Safe travels!Warm regards,Guest Experience Team

Dear Faheem, We are sorry to read your review of our hotel. Our primary goal is always to exceed expectations of comfort, convenience, and quality amenities, so it's regrettable that we fell short in this instance. Your satisfaction is our ultimate goal, and your feedback is invaluable to us as it allows us to identify areas for improvement and enhance the overall experience for our guests. Thank you for considering our accommodation for your stay in Montreal and taking the time to post your review. We appreciate both and hope we will have another opportunity to host you more successfully in the future. Safe travels!Warm regards,Guest Experience Team

Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team