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Reviews of Auberge Royal Versailles

3.5 out of 5
Auberge Royal Versailles
7200, rue Sherbrooke Est, Montreal, QC

Reviews

8.2

Very good

Rating 10 - Excellent. 377 out of 1000 reviews" "
Rating 8 - Good. 390 out of 1000 reviews" "
Rating 6 - Okay. 148 out of 1000 reviews" "
Rating 4 - Poor. 58 out of 1000 reviews" "
Rating 2 - Terrible. 27 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre super propre. Près de plusieurs restaurants. Service excellent au déjeuner.
Stayed 1 night in Apr 2024
Response from ARV on 10 Apr 2024
Merci de nous laisser un si beau avis. Nous sommes ravis que vous ayez aimé votre expérience. Nous avons hâte de vous revoir.

8/10 Good

Suzanne

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place to stay
Stayed 1 night in Apr 2024
Response from ARV on 10 Apr 2024
Nous apprécions vos commentaires positifs ! Ce fut un plaisir de vous accueillir.

8/10 Good

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from ARV on 3 Apr 2024
Merci de nous avoir choisis ! Nous sommes ravis que vous ayez passé un excellent séjour.

8/10 Good

David

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again. We had a very clean room.
Stayed 2 nights in Mar 2024
Response from ARV on 3 Apr 2024
A big thank you for your lovely review! It was a pleasure serving you.

8/10 Good

Sushek

Stayed 2 nights in Mar 2024
Response from ARV on 3 Apr 2024
We're grateful for your wonderful review! Hope to welcome you back soon.

8/10 Good

James

Stayed 1 night in Mar 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 2 nights in Mar 2024
Response from ARV on 26 Mar 2024
Thank you for a wonderful review, we are so glad you enjoyed your stay with us! Hope to see you again.

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great! Super helpful and friendly 😊 we really enjoyed our stay!
Stayed 3 nights in Mar 2024
Response from ARV on 19 Mar 2024
We're grateful for your wonderful review! Hope to welcome you back soon.

8/10 Good

Nancy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed, easy access, great location.
Stayed 2 nights in Mar 2024
Response from ARV on 19 Mar 2024
We're grateful for your wonderful review! Hope to welcome you back soon.

8/10 Good

Gandy

Liked: Cleanliness
I like the invironement.
Stayed 2 nights in Mar 2024
Response from ARV on 14 Mar 2024
Merci de nous laisser un si beau avis. Nous sommes ravis que vous ayez aimé votre expérience. Nous avons hâte de vous revoir.

10/10 Excellent

Marie-Pascale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area around is not great (electric station, lots of traffic, etc.) but once inside, everything is great and the staff is available and quick to react to inquiries or problems.
Stayed 5 nights in Mar 2024
Response from ARV on 12 Mar 2024
Thank you for leaving such a nice review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. We look forward to seeing you again.

6/10 Okay

Justin ray

Stayed 2 nights in Mar 2024
Response from ARV on 3 Apr 2024
Thank you for leaving a review. We hope that you enjoyed your stay and please do not hesitate to reach out to us if you have any comments or suggestions on how to better improve our service to our guests.

4/10 Poor

Jean

Disliked: Cleanliness, staff & service, property conditions & facilities
Low on staff
Stayed 2 nights in Feb 2024
Response from ARV on 5 Mar 2024
Merci de nous avoir laissé un avis. Nous espérons que vous avez apprécié votre séjour et n'hésitez pas à nous contacter si vous avez des commentaires ou des suggestions sur la façon d'améliorer notre service à nos clients.

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities
It was good experience.
Stayed 1 night in Sep 2023
Response from ARV on 26 Feb 2024
Thank you for your kind words! We're delighted you enjoyed your stay.

10/10 Excellent

Mehdi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay Will book again definitely
Stayed 1 night in Feb 2024
Response from ARV on 26 Feb 2024
Your positive feedback means the world to us! Looking forward to your next visit.

10/10 Excellent

Parwinder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service.
Stayed 1 night in Feb 2024
Response from ARV on 26 Feb 2024
Thank you for choosing us! We're thrilled you had a great experience.

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from ARV on 20 Feb 2024
We appreciate your positive feedback! It was a pleasure hosting you.

8/10 Good

Angela

Liked: Cleanliness, staff & service
The washroom looked clean but did not smell clean.
Stayed 1 night in Feb 2024
Response from ARV on 13 Feb 2024
Thank you for your review, we will be looking into this in order to provide great customer services in the future. Hope to see you again.

10/10 Excellent

Huynh Kim Dung

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs. Near the subway station. Good location.
Response from ARV on 12 Feb 2024
Thank you for your review, we are so happy to hear you enjoyed your stay with us!

6/10 Okay

Stephen

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Property is old, but the room was cleaned nicely. Was only one night so not much to add.
Stayed 1 night in Feb 2024
Response from ARV on 6 Feb 2024
We appreciate your positive feedback! It was a pleasure hosting you.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
All excellent, a pleasant stay!!
Stayed 5 nights in Jan 2024
Response from ARV on 31 Jan 2024
Thank you for choosing us! We're thrilled you had a great experience.

8/10 Good

Stela

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from ARV on 30 Jan 2024
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We look forward to seeing you again.

10/10 Excellent

Deaven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from ARV on 24 Jan 2024
We're grateful for your wonderful review! Hope to welcome you back soon.

10/10 Excellent

Anisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from ARV on 17 Jan 2024
We appreciate your positive feedback! It was a pleasure hosting you.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from ARV on 15 Jan 2024
Thank you for leaving such a nice review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. We look forward to seeing you again.

6/10 Okay

Edgard

Travelled with partner
Nothing special
Stayed 1 night in Jan 2024
Response from ARV on 15 Jan 2024
Thank you for leaving a review. We hope that you enjoyed your stay and please do not hesitate to reach out to us if you have any comments or suggestions on how to better improve our service to our guests.

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from ARV on 15 Jan 2024
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We look forward to seeing you again.

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities
Nice service
Stayed 2 nights in Dec 2023
Response from ARV on 15 Jan 2024
Your positive feedback means the world to us! Looking forward to your next visit.

8/10 Good

Alain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from ARV on 15 Jan 2024
Your kind review made our day! Thank you for sharing your positive thoughts.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A new Christmas adventure
This hotel was very basic but I am a basic kind of girl lol The room was clean and comfortable the beds were comfortable clean and fresh service was good rhe people were friendly made my visit very pleasant Thank you
Stayed 4 nights in Dec 2023
Response from ARV on 15 Jan 2024
Thank you for leaving such a nice review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. We look forward to seeing you again.

10/10 Excellent

Jacob, Monsey

Stayed 2 nights in Dec 2023
Response from ARV on 18 Jan 2024
Un grand merci pour votre évaluation élogieuse ! Nous sommes heureux que vous ayez passé un séjour fantastique.

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from ARV on 31 Jan 2024
Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please feel free reach out to us with any further comments, concerns, or suggestions you wish to share.

10/10 Excellent

Karan

Stayed 1 night in Dec 2023
Response from ARV on 15 Jan 2024
We're overjoyed to hear about your positive experience! Thank you for your kind words.

10/10 Excellent

Bouboul

Stayed 1 night in Dec 2023
Response from ARV on 15 Jan 2024
Your kind review made our day! Thank you for sharing your positive thoughts.

10/10 Excellent

AQUILES, Montreal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really surprised with this hotel! We had a good experience.
Response from ARV on 27 Dec 2023
Thank you for your great review, we truly appreciate it.

10/10 Excellent

Jeff

Stayed 2 nights in Dec 2023
Response from ARV on 27 Dec 2023
Thank you for your great review, we hope to see you again soon.

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very professional
Stayed 1 night in Dec 2023
Response from ARV on 19 Dec 2023
Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

8/10 Good

marlil

Stayed 2 nights in Nov 2023
Response from ARV on 15 Dec 2023
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We look forward to seeing you again.

8/10 Good

Rose

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was very cold but otherwiseeverything was great!
Stayed 3 nights in Nov 2023
Response from ARV on 6 Dec 2023
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We look forward to seeing you again.

10/10 Excellent

Jinyi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from ARV on 6 Dec 2023
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We look forward to seeing you again.

8/10 Good

Bankeni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from ARV on 6 Dec 2023
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We look forward to seeing you again.

8/10 Good

Karine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from ARV on 19 Dec 2023
Merci de nous avoir laissé un avis. Nous espérons que vous avez apprécié votre séjour et n'hésitez pas à nous contacter si vous avez des commentaires ou des suggestions sur la façon d'améliorer notre service à nos clients.

10/10 Excellent

Muhammad Ali

Stayed 1 night in Nov 2023
Response from ARV on 19 Dec 2023
Thank you for leaving a review. We hope that you enjoyed your stay and please do not hesitate to reach out to us if you have any comments or suggestions on how to better improve our service to our guests.

10/10 Excellent

Dimitri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from ARV on 29 Nov 2023
Thank you for your review; this is very appreciated. Looking forward to serving you again in the future.

8/10 Good

Ron

Liked: Cleanliness, staff & service
The staff and friendly and the common areas have been updated. The rooms are clean but old. Some of the electrical sockets didn’t work for trying to power computers etc.
Stayed 1 night in Nov 2023
Response from ARV on 28 Nov 2023
Thank you for leaving such a nice review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. We look forward to seeing you again.

10/10 Excellent

Debby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from ARV on 21 Nov 2023
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We look forward to seeing you again.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from ARV on 16 Nov 2023
Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

2/10 Terrible

Scott

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room stunk like cigarettes, washroom stunk as well. Would not recommend
Stayed 2 nights in Nov 2023
Response from ARV on 14 Nov 2023
We would like to apologize for your recent experience and sorry to hear you were less than satisfied with your stay. Please feel free reach out to us with any further comments, concerns, or suggestions you wish to share.

10/10 Excellent

Annie-Claude

Stayed 1 night in Nov 2023
Response from ARV on 6 Dec 2023
Merci pour votre avis.

6/10 Okay

Tuan M.

Stayed 1 night in Nov 2023
Response from ARV on 14 Nov 2023
Thank you for leaving a review. We hope that you enjoyed your stay and please do not hesitate to reach out to us if you have any comments or suggestions on how to better improve our service to our guests.