Breakfast, lunch, dinner served; Mediterranean cuisine, pool views

Reviews of Pullman La Pléiade Montpellier Centre

4 out of 5
Pullman La Pléiade Montpellier Centre
1 Rue Des Pertuisanes, Montpellier, Herault

Reviews

9.0

Wonderful

Rating 10 - Excellent. 542 out of 913 reviews" "
Rating 8 - Good. 296 out of 913 reviews" "
Rating 6 - Okay. 54 out of 913 reviews" "
Rating 4 - Poor. 12 out of 913 reviews" "
Rating 2 - Terrible. 9 out of 913 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jose, Doral

Stayed 1 night in Dec 2023

10/10 Excellent

nicole

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is next to the Polygone mall and next to place de la comedie . Very convenient to restaurants and shops . the staff is excellent , courteous , and mainly Mr. Mehdi is very kind , professional , very helpful . I highly recommend the hotel .
Stayed 3 nights in Nov 2023

10/10 Excellent

Kathryn

Stayed 2 nights in Nov 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk from the train station and local attractions.
Stayed 1 night in Nov 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In 0ne word amazing
Stayed 3 nights in Sep 2023

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Michael on reception and the young Valet was amazing Very welcoming 👍
Stayed 1 night in Sep 2023

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real gen!
This newly renovated hotel is conveniently located, pleasantly decorated and had the best breakfast buffet i’ve seen in France. The 8th floor has a pool, beautiful views and the Vertigo restaurant. Another pool, exercise and spa services is in the lobby floor. Staff is feuendky and helpful.
Stayed 1 night in Aug 2023

8/10 Good

Khalid

Stayed 1 night in Aug 2023

10/10 Excellent

Blaise

Stayed 1 night in Aug 2023

10/10 Excellent

Marin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable place to explore the city from
It is located above a shopping mall, in the centre of Montpellier. Easy access from the mall’s underground parking. Business-orientated hotel, with very good service and an excellent breakfast, with a large variety of tasty food items. Our Superior Room was large, modern, and clean, and the bed was comfortable. Thanks for the free bottled water offered. Enjoyable place to explore the city from.
Stayed 1 night in May 2023

10/10 Excellent

Jean Marcel

Stayed 4 nights in May 2023

10/10 Excellent

Donna Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff are very informative and helpful. The location is very convenient to everything, both walking and tram and train. The restaurant is very good and great breakfast buffet. Beautiful rooftop with pool and restaurant or relaxing with a drink. All staff was great.
Stayed 15 nights in Oct 2022

6/10 Okay

LEOPOLDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was ok but no ac the first day
Stayed 2 nights in Sep 2022

10/10 Excellent

Jens viggo

Stayed 1 night in Jul 2022

10/10 Excellent

Walter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and very friendly staff!
Stayed 1 night in May 2022

10/10 Excellent

Cindy L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Responsable Qualité on 27 Dec 2021
Chère Madame, Nous vous remercions d'avoir pris le temps de partager votre expérience au sein de notre établissement. Nous espérons vous accueillir de nouveau à Montpellier pour un prochain séjour. Bien cordialement

10/10 Excellent

Caroline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021
Response from Responsable Qualité on 7 Nov 2021
Chère Madame, Nous vous remercions d'avoir pris le temps de partager votre expérience au sein de notre établissement et espérons vous revoir très vite pour un prochain séjour à Montpellier. Nous vous souhaitons une excellente journée. Bien cordialement.

10/10 Excellent

TONY

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this hotel it is connected with one of the best shopping centers and COVID19 test pcr place and last but not least in the city center
Stayed 1 night in Oct 2021
Response from Responsable Qualité on 23 Oct 2021
Dear Tony, we thank you for taking the time to share your experience in our establishment. We hope to see you again soon in Montpellier! Kind regards, Pullman Montpellier Team

2/10 Terrible

Ileana

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Our room was stiffling hot. We lowered the air conditioning, and nothing. We called tge front desk, they said it took time. We waited and waited and it only went up in temperature. The front desk came at our request and said played with it. Ssme issue. He said the only thing we can do is pit you in another room. Guess what, same thing. We had to open the windows, we could not sleep. Now we had a noisy train passing by every 15 minutes and noise in the street all might. The outside air helped a little but barely. What annoyed us the most was the inconsideration of the front desk, lying to us and making us feel llike we did not know how to use the airconditioning and inconveniencing us at midnight for no purpose. The next morning when checking out, i complained at the front desk. They said at this time in october, the air conditioning is off. So they knew...... This is the worst experience we have ever had in an international chain. This only happened once in a small town in China on a chinese chain, not international 4 star hotel. Really puts the hotel to shame.
Stayed 1 night in Oct 2021
Response from Responsable Qualité on 18 Oct 2021
Dear Madam, we are very sorry to read that your stay in our establishment hasn't met your expectations. the satisfaction and well-being of our clientele is the most important thing to us, and we are taking good note of your comments regarding your experience with the staff, and the technical issue. We are aiming for the best experience and quality of service for the stays of our guests, so your feedback is precious to us so we can improve. Concerning your last observation, the whole staff membership is sorry to know that your stay was the worst experience for you, and similar to the experience you had in China. As you can see by reading the experiences of our other guests, yours was a (unfortunate) exception. We wish that you will come back in Montpellier so that you can enjoy and keep a better souvenir of our establishment. Kind regards, the staff of the Pullman Montpellier Centre.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Responsable Qualité on 23 Oct 2021
Cher Monsieur, Nous sommes ravis de constater que votre séjour au sein de notre établissement vous ai apporté satisfaction. Nous espérons vous revoir très bientôt pour un prochain séjour à Montpellier. Bien cordialement, L'ensemble des équipes du Pullman Montpellier Centre.

10/10 Excellent

LUCIEN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, excellent facilities and friendly staff. Very quick walk to centre and near a shopoing mall
Stayed 1 night in Aug 2021
Response from Responsable Qualité on 23 Oct 2021
Cher Monsieur, Nous vous remercions d'avoir pris le temps de partager votre expérience positive au sein de notre hôtel. Nous espérons vous revoir très bientôt pour un prochain séjour à Montpellier. Bien cordialement, L'ensemble des équipes du Pullman Montpellier Centre .

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stop
Great place to stop over loads of restaurants
Stayed 1 night in Aug 2021
Response from Responsable Qualité on 23 Oct 2021
Dear Mike, Thank you for sharing you experience in our hotel. We hope to see you again soon we you come back in Montpellier. Kind regards, Pullman Montpellier Team.

8/10 Good

Sidney Darrow

Liked: Cleanliness, staff & service, room comfort
A little disappointing for a Pullman hotel.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
very good
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities
Stayed here 2 years ago and enjoyed it so paid a premium to stay again. Was disappointed - clueless staff and the hotel did not seem well maintained. Is hard to find from the main square - have to walk through a closed shopping mall and an eerie underground parking garage. Still loved the rooftop pool though. Not sure I would pay to stay here again.
Stayed 2 nights in Jun 2021

10/10 Excellent

Scott, Newcastle California

Liked: Cleanliness, staff & service
Great hotel located very central to shopping, restaurants and area attractions. Very friendly staff!
Stayed 1 night in Feb 2020

10/10 Excellent

Rochelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Pullman is always professional, comfortable and welcoming!
Stayed 5 nights in Dec 2019

10/10 Excellent

cyril

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel and services. The welcome was very good. very professional
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slightly odd location but I embraced it. Fantastic pool on roof! Very comfortable staff. Nice business center with 2 computers for guests. Unusually helpful and friendly staff. Complimentary water in room. Would definitely stay here again!
Stayed 2 nights in Jun 2019

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pullman is located in a great location close to the city Tram stop. The rooms were clean and the service was very professional. I recommend this hotel without reservation for a stay in Montepellier.
Stayed 2 nights in Aug 2019

8/10 Good

Anna

Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel was very clean and the staff really lovely and friendly. Location was good too (just 5-10 mins to the centre of town). And the most comfortable hotel bed we have ever slept in. We were disappointed that there were no sunbeds around the pool, so it felt like you weren’t able to relax at the pool in between day trips. The door key cards kept not working and we had to get them reprogrammed around 4-5 times a day which was frustrating. And the English TV channels had no sound and Reception told us that they only had the visual - really weird and annoying when we wanted to watch a film in the evening (all other channels had sound). I expected more from this hotel really especially for the price. With a few improvements this place would be perfect.
Stayed 8 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent, friendly, efficient and courteous. The buffet breakfast was also excellent, a wide choice of good food served on the rooftop with a beautiful view of Montpellier. The beds were comfortable and spotlessly clean. The only small gripe I have however is that there was no complimentary bottled water on arrival, so we took some from the mini bar - a small note on the pillow to say that cold water was waiting for us in the fridge would have made all the difference. It's the little things that really make for a 5 star welcome. Apart from that - everything was excellent.
Stayed 2 nights in Aug 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in a great location.
Very good 2 night stay. Excellent welcome, very pleasant room, with good bathroom, although not sure what made it a »superior room «  Bath robes and slippers included. Rooftop swimming pool good, if a little cramped. Good breakfast taken on the roof top terrace with attentive staff.
Stayed 2 nights in Aug 2019

2/10 Terrible

Ellen

Disliked: Staff & service, property conditions & facilities, room comfort
Péssima experiência! Não recomendamos!!!
★ O pior de tudo é que pagamos mais por um quarto com cama King, já que estaria comemorando o meu aniversário ... mas para a nossa decepção, no momento do Check in não haviam quartos com cama King disponível, mas no hotéis.com disponibilizaram quartos com cama King, cobrando mais caro por isso ! Um absurdo e completa desorganização! ★Nos deram um quarto com cama Queen, mesmo eu tendo pago maus caro por um quarto com cama King ★ Hotel super “Old Fashion” !!! ★ O Rooftop bar tem vista horrorosa e não tem animação nenhuma! ★ Os quartos também tem vista horrorosa ! ★ O hotel não tem alma e é completamente sem vida! ★ Percebemos que os funcionários não estavam nem um pouco se importando com a nossas presença! ★ Os funcionários agem de maneiro forçada, treinadas e sem espontaneidade ! ★ É o tipo de empresas reservam para seus funcionários
Stayed 2 nights in Aug 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great people at the Pullman!!
Stayed 2 nights in Jun 2019
Response from Alex on 13 Aug 2019
Thank you so much Mark Hope to welcome you again with pleasure Best regards,

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very efficient and slick. Food good. Great location
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019
Response from alex on 15 May 2019
Thank you so much

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly and helpful staff. It’s in a great location. All of the town center is in easy walking distance. Also located along the tram line. Quiet.
Stayed 6 nights in Apr 2019

8/10 Good

Katja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Hotel was central and within very easy walking distance to a lot of places. Room was a good size. Bathroom was dated and pillows could be a bit better. Staff were all friendly and helpful. The lobby smells really unpleasant however. It really is a shine. Luckily the room didn’t smell the same. Overall a god stay
Stayed 3 nights in Apr 2019

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best in town
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely central hotel, near to shops, trams and the main railway station. Clean, spacious rooms. Very comfortable beds and good quality bedding. Excellent rooftop restaurant. Swimming pool looked nice, but as we visited in December, did not make use of it. I would recommend this hotel.
Stayed 6 nights in Dec 2018

10/10 Excellent

Doron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2018

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

8/10 Good

Stefanel, London

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great location.
Really good location, booked the hotel mainly for its facilities. Unfortunately the 1 full day we had at the hotel, they ended up doing some work around the pool without warning us, so we weren't able to use the lounge chairs for the afternoon. When I mentioned this checking out, they didn't seem to delve further. Otherwise, the room was lovely and I can imagine a great stay otherwise.
Stayed 2 nights in Sep 2018