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"To ANYONE going to galería plaza in Monterrey plz look at this review. They are genuinely the best hotel when it comes to cleanliness, staff , breakfast AND parking . I’ve gone to this hotel 3 times with my girlfriend and her family we only have good things to say about them . It’s in a safe place it’s close to the center so no long drives a"

"El hotel está un poco viejo. Huele mucho a humedad . Los elevadores muy lentos . De los 3 , uno descompuesto. Las alfombras sucias . Bufete variado calidad normal . "

"My bed was very comfortable, Staff polite, respectful and helpful."

"This hotel is outdated and needs a good renovation. Water from the shower was all over the room bathroom (Even with the door closed), drain was half blocked so a pool on the shower was created. Floors were full of scratches and trims were all broken or damaged. Bed was OK They provide a bare minimum of bathroom amenities (be prepared to bring your own stuff) Hotel is well located but seems like they dont care about guests complaints."

"The check-in is always delayed"

"Everything was great especially the girls that help us check in "

"Excellent location near restaurants and shopping malls. Staff were great and attentive. Room was clean and had a great view. Will definitely go back and stay again in future. "

"Great great breakfast, excellent service"

"The rooms have broken and damaged furniture. The shower curtain was too short for the shower and had no shower liner. The blind was broken and could not go down. Second room I was shown was worse."