Exterior

Reviews of Sunset Inn

2.5 out of 5
Sunset Inn
133 Asilomar Blvd, Pacific Grove, CA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 736 out of 1000 reviews" "
Rating 8 - Good. 203 out of 1000 reviews" "
Rating 6 - Okay. 37 out of 1000 reviews" "
Rating 4 - Poor. 12 out of 1000 reviews" "
Rating 2 - Terrible. 12 out of 1000 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place so quiet and very close to the beach. Great walking trails and restaurants are close by.
Stayed 3 nights in Apr 2024
Response from Customer Care Team on 23 Apr 2024
Dear Paul, thank you for your kind words! We're delighted to hear that you enjoyed your stay with us and found our location quiet and convenient. It's wonderful to know that you were able to explore the nearby walking trails and restaurants. We hope to have the pleasure of hosting you again in the future for another peaceful getaway by the beach!Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our new favorite spot to stay.
Stayed 2 nights in Apr 2024
Response from Customer Care Team on 19 Apr 2024
Dear Robert, we're delighted to hear that our hotel has become your new favorite spot to stay! It's our pleasure to provide you with a comfortable and enjoyable experience. If there's anything specific you particularly enjoyed or if there are any areas where we can further improve, please feel free to share your feedback with us. We look forward to welcoming you back for many more memorable stays in the future!Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excellent

Bradley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay and close access to the beach. Warm welcome and reception from Manager. Rooms were clean, big, and had good amenities like the shower. Only con is the tv cut out once or twice
Stayed 1 night in Apr 2024
Response from Customer Care Team on 22 Apr 2024
Dear Bradley, we're delighted to hear that you had a pleasant stay with us and enjoyed our proximity to the beach. It's great to know that you received a warm welcome from our manager and that you found the rooms clean, spacious, and well-equipped with amenities like the shower. We apologize for any inconvenience caused by the TV cutting out occasionally; our team will handle this issue promptly to ensure a seamless experience for our guests in the future. Thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit!Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excellent

Rabih, Brookline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy and authentic, excellent location and great service.
Stayed 1 night in Apr 2024
Response from Customer Care Team on 16 Apr 2024
Dear Rabih, we're thrilled to hear that you found our hotel cozy and authentic and that you enjoyed our excellent location and great service! Providing a warm and welcoming atmosphere, along with convenient amenities and top-notch service, is what we aim for. Your satisfaction is our priority, and we're delighted that we could make your stay enjoyable. Thank you for choosing to stay with us, and we look forward to welcoming you back for another wonderful experience in the future! Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service
Very cute little bungalows. Tiny but the host was very accommodating and the location was very convenient to a lot of the Monteray attractions.
Stayed 1 night in Mar 2024
Response from Customer Care Team on 15 Apr 2024
Dear Audrey, we're delighted to hear that you enjoyed your stay in our bungalows and found our location convenient for exploring Monterey's attractions. Our team strives to provide excellent service and comfortable accommodations for all our guests. Thank you for your kind words, and we hope to welcome you back for another pleasant stay in the future!Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excellent

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found this to be a charming property with spacious rooms walking distance from the beach.
Stayed 2 nights in Apr 2024
Response from Customer Care Team on 12 Apr 2024
Dear Heidi, It's wonderful to hear that you found our property charming and enjoyed our spacious rooms! Being within walking distance from the beach adds to the overall experience, allowing our guests to fully appreciate the beauty of the surroundings. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future. If there's anything else we can assist you with, please feel free to let us know.Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excellent

Byoungsam

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are very kind
Stayed 1 night in Apr 2024
Response from Customer Care Team on 9 Apr 2024
Dear guest, thank you for your feedback! We're delighted to hear that you found our staff very kind. Providing friendly and attentive service is a top priority for us, and we're thrilled that our team made a positive impression on your stay. We truly appreciate your recognition of their efforts, and we hope to have the pleasure of welcoming you back for another wonderful experience in the future. Thank you for choosing our hotel!Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, cozy, affordable, very nice and hospitable!
Stayed 1 night in Apr 2024
Response from Customer Care Team on 9 Apr 2024
Dear Jennifer, thank you so much for your kind words! We're delighted to hear that you found our hotel clean, cozy, and affordable and that our staff provided you with a very nice and hospitable experience. Providing excellent service and comfortable accommodations is our top priority, and we're thrilled that we succeeded in meeting your expectations. We appreciate your positive feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Thank you for choosing our hotel!Best regards,RishiSunset Inn Customer Relations Manager

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful. Beautiful location, quiet area and a five minute walk to the beach area.
Stayed 2 nights in Mar 2024
Response from Customer Care Team on 8 Apr 2024
Dear Ryan, we're thrilled to hear that you had a positive experience with our staff and enjoyed the beautiful and tranquil location of our hotel, just a short stroll away from the beach. Providing excellent service and ensuring our guests feel welcome and well-assisted are our top priorities. Thank you for choosing to stay with us, and we look forward to welcoming you back for another relaxing getaway in the future!Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excellent

susan

Travelled with family
Liked: Property conditions & facilities
Well appointed! Comfortable and charming. Staff was warm and welcoming
Stayed 1 night in Apr 2024
Response from Customer Care Team on 5 Apr 2024
Dear Susan, thank you for your kind words! We're delighted to hear that you found our hotel well-appointed, comfortable, and charming. Providing a warm and welcoming experience for our guests is always our priority, and we're glad to hear that our staff met your expectations. We appreciate your feedback and hope to have the pleasure of welcoming you back again soon for another enjoyable stay.Best regards,RishiSunset Inn Customer Relations Manager

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice. The parking can be tight. The beach is within walking distance, restaurants in Pacific City is a quick drive. Our complaint would be the beds and pillow were too firm for us and we woke up sore. It was hot upstairs no AC and the fan provided helped but you are unable to open the window to let cool air in. You can open the door onto balcony and even though it seemed safe, didn't sleep with the door open. The breakfast was doughnuts, oatmeal and yogurt with juice/coffee. Overall we enjoyed the stay. The owners are definitely trying to be helpful and make sure you are happy.
Stayed 2 nights in Apr 2024
Response from Customer Care Team on 5 Apr 2024
Dear Amanda, thank you for sharing your experience with us. We're glad to hear that you found the hotel nice and enjoyed its proximity to the beach and nearby amenities. We appreciate your feedback regarding the firmness of the beds and pillows, as well as the issue with the lack of AC upstairs. Your comments will be shared with our team for further consideration and improvement. We're pleased that you found our staff helpful and attentive to your needs. We hope to welcome you back in the future and provide you with an even more comfortable stay.Best regards,RishiSunset Inn Customer Relations Manager

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Care Team on 3 Apr 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
very clean and well organized. the fireplace warmed up the room quickly and there was very little outside noise despite being close to the main road. did not stay for the breakfast but would def go back. everything was convenient and clean. very impressed
Stayed 1 night in Mar 2024
Response from Customer Care Team on 1 Apr 2024
Dear Stephanie, thank you for sharing your positive experience! We're thrilled to hear that you found our hotel very clean, well-organized, and convenient. It's great to know that you enjoyed the fireplace in your room and that it helped warm up the space quickly. We appreciate your kind words about our efforts to minimize outside noise, and we're delighted that you were impressed with the overall cleanliness and convenience of our facilities. We look forward to welcoming you back on your next visit!Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excellent

DAVID

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Meticulously maintained flowers in front of the brightly painted exteriors.
Stayed 2 nights in Mar 2024
Response from Customer Care Team on 29 Mar 2024
Dear David, thank you for your wonderful feedback! We're thrilled to hear that you appreciated the meticulously maintained flowers in front of our brightly painted exteriors. Our team takes great pride in creating a welcoming and visually pleasing environment for our guests to enjoy. Your kind words are truly appreciated and serve as motivation for us to continue our efforts in maintaining our property to the highest standards. We hope you had a delightful stay overall, and we look forward to welcoming you back for another memorable experience in the future. If there's anything else we can do to enhance your stay, please don't hesitate to let us know.Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excellent

stephen

Relaxing- comfortable- clean
Stayed 1 night in Mar 2024
Response from Customer Care Team on 27 Mar 2024
Dear Stephen, we're thrilled to hear that you found your stay at our hotel to be relaxing, comfortable, and clean. Providing a serene and enjoyable environment for our guests is our top priority, and we're delighted that we were able to meet your expectations. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back for another excellent experience in the future.Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excellent

Michael

Stayed 1 night in Mar 2024
Response from Customer Care Team on 15 Apr 2024
Dear Michael, we're delighted to receive your positive rating! Thank you for choosing to stay with us and for sharing your feedback. We look forward to hosting you soon! Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Customer Care Team on 23 Mar 2024
Dear Anthony, we're delighted to receive your positive rating! Thank you for choosing to stay with us and for sharing your feedback. We look forward to hosting you soon! Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excellent

mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Allthe above...just not a lot of close dining options
Stayed 1 night in Mar 2024
Response from Customer Care Team on 20 Mar 2024
Dear Mike, thank you for your feedback. We're glad to hear that you had a positive experience overall. We understand that dining options can greatly impact a guest's stay, and we apologize for any inconvenience this may have caused. We appreciate your input and will consider it as we strive to improve our services. If you have any further comments or if there's anything else we can assist you with, please feel free to let us know. We hope to have the opportunity to welcome you back in the future.Best regards,RishiSunset Inn Customer Relations Manager

8/10 Good

elham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and clean. Bed was very comfortable. Shower was nice. It was very close to the beach so we walked and sat on a bench and watched the sunset. Parking was right by the door. The downside was that the room was very small so we had to put the suitcases on the bed every time we want to get something. The breakfast was not even a breakfast. Just some toasts and sweets. Coffee on the lobby was tasting really bad. In general it was a good stay for a night, very close to 17 mile drive and Monterey but you need a car.
Stayed 1 night in Mar 2024
Response from Customer Care Team on 18 Mar 2024
Dear Elham, thank you for your detailed feedback! We're thrilled to hear that you found our hotel to be nice and clean, with a comfortable bed and a nice shower. It's wonderful that you enjoyed the proximity to the beach and the convenience of parking near the door. We appreciate your honest assessment of the room size and breakfast offerings, and we'll certainly consider your comments as we strive to improve our services. We apologize for any inconvenience with the coffee taste and will handle this issue promptly. We're glad you had a good overall stay and found our location convenient for exploring the area. We hope to have the opportunity to welcome you back in the future!Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excellent

David

😃
Stayed 1 night in Mar 2024
Response from Customer Care Team on 18 Mar 2024
Dear David, we're delighted to receive your positive rating! Thank you for choosing to stay with us and for sharing your feedback. We look forward to hosting you soon! Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was well maintained, beautiful, loved the fireplace, the amenities, location, cleanliness. Overall a beautiful and comfortable stay.
Stayed 1 night in Mar 2024
Response from Customer Care Team on 18 Mar 2024
Dear Rosa, we're thrilled to hear that you had such a wonderful experience during your stay with us! It's fantastic to know that you enjoyed our well-maintained facilities, beautiful ambiance, and convenient location. Your kind words about our amenities, cleanliness, and overall comfort mean a lot to us. We strive to provide our guests with exceptional experiences, and we're delighted to hear that we succeeded in making your stay enjoyable. Thank you for choosing to stay with us, and we hope to welcome you back again soon for another fantastic stay!Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bhadi was the best mgr ever and made us feel at home. Property was clean, up to date, comfortable beds and super quiet. Best sleep and stay at a hotel ever. Great breakfast and hospitality.
Stayed 2 nights in Mar 2024
Response from Customer Care Team on 14 Mar 2024
Dear April, thank you for your glowing review! We're thrilled to hear that Bhadi provided exceptional service and made you feel at home during your stay with us. It's wonderful to know that you found our property clean, up-to-date, and comfortable and that you enjoyed a restful sleep in our quiet rooms. We're delighted that you also enjoyed our breakfast offerings and hospitality. We'll be sure to pass along your compliments to Bhadi and the rest of our team. We look forward to hosting you again for another fantastic stay. If you need any assistance or have any special requests for your next visit, please don't hesitate to let us know.Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excellent

Terry A.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so helpful and considerate.
Stayed 2 nights in Mar 2024
Response from Customer Care Team on 14 Mar 2024
Dear Terry, thank you for taking the time to share your feedback with us. We're delighted to hear that you found our staff to be helpful and considerate during your stay. Providing exceptional service and ensuring our guests' needs are met is our top priority, and we're pleased to know that we succeeded in delivering a positive experience for you. We truly appreciate your kind words and look forward to welcoming you back on your next visit. If you have any further comments or if there's anything else we can assist you with, please feel free to reach out to us.Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Care Team on 13 Mar 2024
Dear Daniel, thank you for your generosity with the rating. We are glad that you had an enjoyable occasion with us, and we look forward to having you back with us again. Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excellent

christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much. Lovely staff and comfortable bed.
Stayed 1 night in Mar 2024
Response from Customer Care Team on 11 Mar 2024
Dear Christine, thank you for choosing our hotel and for sharing your positive experience. We are thrilled to hear that you enjoyed your stay and found our staff and accommodations to your satisfaction. Providing a comfortable and welcoming environment is our priority, and we appreciate your kind words. If you have any suggestions or if there's anything else we can do to enhance your future visits, please let us know. We look forward to welcoming you back on your next stay.Best regards,RishiSunset Inn Customer Relations Manager

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
The Sunset Inn is very nice, quaint place. I had a nice room in the back with a fireplace and jacuzzi tub. The room was nice, but a little bit quirky. The fireplace made a couple loud thumping noises when you turn it on. The staff seemed very nice and personable. Breakfast is limited. The price of hotel seemed about double some others in the area…so I was expecting more or better. For the price it isn’t much better than others…I’ve stayed in many Pacific Grove hotels before. Probably would choose a cheaper option in the future.
Stayed 1 night in Mar 2024
Response from Customer Care Team on 11 Mar 2024
Dear Pamela, thank you for taking the time to share your experience at the Sunset Inn. We're pleased to hear that you enjoyed the quaint atmosphere and the amenities in your room. We appreciate your feedback about the fireplace, and we will handle this to ensure a smoother operation. Our team is dedicated to providing a friendly and personable service, and we're glad you felt their warmth. Regarding the breakfast options and pricing, we understand your concerns, and we'll consider them for future improvements. We value your input and hope to have the opportunity to welcome you back for an even better stay.Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excellent

Victor

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, quiet, boutique property. In a residential area so super quiet
Stayed 2 nights in Mar 2024
Response from Customer Care Team on 5 Mar 2024
Dear Victor, thank you for sharing your positive experience with us. We're delighted to hear that you found our property lovely and enjoyed the peaceful atmosphere in our residential location. Creating a quiet and boutique ambiance is a priority for us, and we're thrilled that it contributed to your stay. Your feedback is valuable, and we appreciate your kind words. We look forward to the pleasure of hosting you again in the future. Thank you for choosing our boutique property.Best regards,RishiSunset Inn Customer Relations Manager

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Customer Care Team on 5 Mar 2024
Dear Manuel, we're delighted to receive your positive rating! Thank you for choosing to stay with us and for sharing your feedback. We look forward to hosting you soon! Best regards,RishiSunset Inn Customer Relations Manager

6/10 Okay

Greg

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The check in person (male) (PM) was friendly and very hospitable. However, the checkout person (AM) was inconvenienced by our presence, very curt and disrespectful. She rather spend time speaking on the phone talking to her friend, ignoring customers, no eye contact, even when asked a direct question. We felt unwelcomed, as if we were a 'burden'. We will NOT stay at this property again because of her.
Stayed 1 night in Feb 2024
Response from Rishi Patidar on 1 Mar 2024
Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you experienced during your stay. Our inn did not meet your expectations and guest service. We appreciate sharing your valued feedback as we value each and every guest’s concerns and take them very seriously. Our team and we strive to offer an exceptional stay, comfortable accommodations and excellent service and we are terribly disappointed that we missed the excellent services We will address them with each respective team. We are working on guest service you mentioned above. We Thank you again for your valuable feedback. We hope you will give us another opportunity in the future to offer you the exceptional stay you deserve.

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If your looking for a place to stay that’s quiet, friendly, clean, coastline is within walking distance, state parks are within driving distance, great places to eat, this is the place for you! From the moment you check in to the moment you leave you are treated as a special guest. If I’m ever back in the area I will stay at Sunset Inn.
Stayed 3 nights in Feb 2024
Response from Customer Care Team on 1 Mar 2024
Dear Cheryl, thank you for choosing Sunset Inn as your accommodation and for taking the time to share such a positive review. We're delighted to hear that you found our property quiet, friendly, and clean and that our location suited your needs for exploring the coastline and state parks. Our team strives to make every guest feel special, and we're thrilled to know we succeeded during your stay. We look forward to welcoming you back whenever you're in the area and appreciate your kind words.Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place.
Stayed 1 night in Feb 2024
Response from Customer Care Team on 29 Feb 2024
Dear Kathy, thank you for your kind words! We're thrilled to hear that you had a great experience at our hotel. Providing excellent service and a comfortable environment for our guests is our top priority. If you have any specific feedback or suggestions on how we can make your next stay even better, please feel free to share. We appreciate your patronage and hope to welcome you back soon.Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Manager extremely helpful and friendly. Comfortable bed. Easy access from car to room .
Stayed 1 night in Feb 2024
Response from Customer Care Team on 29 Feb 2024
Dear Michael, thank you for sharing your positive experience with us! We are delighted to hear that our manager's helpfulness and friendliness, along with a comfortable bed and convenient access, contributed to a pleasant stay. Your satisfaction is our priority, and we appreciate your kind words. We look forward to welcoming you back on your next visit.Best regards,RishiSunset Inn Customer Relations Manager

8/10 Good

Daniel, Millbrae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Customer Care Team on 27 Feb 2024
Dear Daniel, we're delighted to receive your positive rating! Thank you for choosing to stay with us and for sharing your feedback. We look forward to hosting you soon! Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint, well maintained, safe and just a short walk from the seashore.
Stayed 1 night in Feb 2024
Response from Customer Care Team on 27 Feb 2024
Dear Dean, thank you for choosing our hotel for your stay and taking the time to share your experience. We're delighted to hear that you found our property quaint, well-maintained, and safe. It's always rewarding to know that our guests had a positive and enjoyable stay. If you have any suggestions or specific feedback on how we can further improve, please don't hesitate to let us know. We appreciate your patronage and look forward to welcoming you back for another pleasant visit.Best regards,RishiSunset Inn Customer Relations Manager

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quaint location with a very accomodating General Manager
Stayed 2 nights in Feb 2024
Response from Customer Care Team on 20 Feb 2024
Dear George, thank you for rating and reviewing your stay at the Sunset Inn. Providing our guests with our most excellent facilities and hearing their positive feedback makes our day. Our team contributes their best efforts to ensure that our guests receive the value of a premium hotel experience, and we're delighted to have done that for you. We are also glad to learn that our quaint location worked out perfectly for you. Thank you for your honest customer feedback. You had the experience we strive to provide for each of our guests, and we hope to welcome you back many more times.Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay as it was quiet, close to the ocean and clean.
Stayed 2 nights in Jan 2024
Response from Customer Care Team on 6 Feb 2024
Dear Karen, thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay and appreciated the quiet surroundings, proximity to the ocean, and cleanliness of our property. If there's anything specific you loved about your experience or if there are ways we can make your future visits even more enjoyable, please feel free to let us know. We appreciate your time and look forward to welcoming you back for another pleasant stay.Best regards,RishiSunset Inn Customer Relations Manager

8/10 Good

JI Young, Long Beach

Liked: Cleanliness, staff & service, amenities
It’s a nice little spot, tucked away in a beautiful neighborhood and minutes from the ocean. I have been to this Inn a few times and the management has changed. With the change, the breakfast choices have become less and the service not as good. The couple that checked me in were very sweet and kind though. Also, not keen on all the statues of Buddha and weird cats everywhere. Everyone is entitled to believe what they want but it was a bit too much for me. The room I stayed in was clean but a bit dark as it had windows that opened up to a high fence. I do love the wooden floors. The tv could use an update; it was small and the picture distorted because it was an older tv. I had a nice stay but I often spend lots of time in my room reading, puzzling etc. and this room was, though roomy enough for one, made me feel slightly claustrophobic.
Stayed 3 nights in Dec 2023
Response from Customer Care Team on 29 Jan 2024
Dear JI Young, thank you for your detailed feedback. We appreciate your continued patronage and apologize for any changes in our breakfast offerings and service quality. Your comments about the decor and room amenities are duly noted, and we'll certainly consider them for future improvements. We strive to create a comfortable and welcoming environment for all our guests, and we'll work to handle the concerns you've raised. We hope to have the opportunity to welcome you back and provide you with an even better experience in the future. If there's anything specific you'd like us to handle or if you have any further feedback, please don't hesitate to reach out to us directly.Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful customer service, grounds and rooms are very clean and safe
Stayed 2 nights in Jan 2024
Response from Customer Care Team on 29 Jan 2024
Dear Melissa, thank you for your kind words regarding our customer service and the cleanliness of our grounds and rooms. We strive to provide exceptional service and maintain a safe and welcoming environment for all our guests. Your feedback is greatly appreciated, and we look forward to continuing to exceed your expectations during your future stays with us.Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The proprietors are so friendly and welcoming. It was like we were being welcomed into their home. He told us places for great walks and recommended eating places. Great snacks and drinks were available all the time and there were great selections for the complimentary breakfast.
Stayed 2 nights in Jan 2024
Response from Customer Care Team on 23 Jan 2024
Dear Bonnie, thank you for sharing your wonderful experience with us! We're thrilled to hear that the proprietors made you feel so welcome and that it felt like being welcomed into their home. Providing a warm and friendly environment is a top priority, and we're delighted you experienced that. It's great that you appreciated the recommendations for walks and eating places. We strive to provide helpful insights to enhance our guests' experience. We're also glad you enjoyed the snacks, drinks, and great selections for the complimentary breakfast. Your satisfaction is important to us, and we're pleased that we could contribute to a positive stay. If there's anything specific you loved about your experience or if you have any suggestions for improvement, please feel free to share. We're here to ensure your stays with us are consistently excellent! Looking forward to welcoming you back for another enjoyable stay in the future!Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Customer Care Team on 16 Jan 2024
Dear George, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Customer Care Team on 16 Jan 2024
Dear Harold, we appreciate the awesome rating that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best regards,RishiSunset Inn Customer Relations Manager

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Customer Care Team on 16 Jan 2024
Dear Guest, thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. Please know that we will be looking into this. We appreciate your feedback and we hope to remain your hotel of choice in this area and to give you a better stay on a future visit. Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Customer Care Team on 16 Jan 2024
Dear Heather, we appreciate the awesome rating that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best regards,RishiSunset Inn Customer Relations Manager

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Breakfast is not up to expectation: too few of healthy choices.
Stayed 2 nights in Jan 2024
Response from Customer Care Team on 16 Jan 2024
Dear Martin, thank you for choosing to stay with us and providing feedback about our breakfast options. We appreciate your input, and we apologize if the current choices did not meet your expectations, especially in terms of healthy options. Your comments are valuable to us, and we will certainly consider them as we work to improve our services. If you have any specific suggestions or preferences for healthier breakfast choices, please feel free to share them with us. We hope you enjoyed the rest of your stay with us, and we look forward to welcoming you back. If there's anything else we can do to enhance your experience, please let us know.Best regards,RishiSunset Inn Customer Relations Manager

4/10 Poor

KURT

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Look elsewhere
The 18th Hole , the name of the room that I stayed in, was little more than a room at motel 6. I reserved a superior room and got a standard room that was 100 square feet less. When I showed the owner a picture of the room I reserved, he told me that the room I was in was the best one at the inn. I later saw a picture on their website of what a standard room looked like - it was the exact room I was in. So not only did I pay for a superior room and get put in a much smaller standard, the owner lied to my face about it. Forget this place !! Spend another $50 and get a beautiful Victorian room in one of the many B & B’s in town.
Stayed 1 night in Jan 2024
Response from Rishi Patidar on 13 Jan 2024
Dear Valued Guest,Thank you for staying with us and for sharing your feedback. Exceptional service for every guest is our highest priority, so we apologize that you had an unsatisfactory experience. We have shared your feedback with the team so that appropriate adjustments can be made. We value you as a guest and hope that we have the opportunity to welcome you again in the future.

10/10 Excellent

Samuel

Stayed 1 night in Jan 2024
Response from Customer Care Team on 2 Feb 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Susanne

Breakfast, in walking distance to the ocean,
Stayed 1 night in Jan 2024
Response from Customer Care Team on 24 Jan 2024
Dear Susanne, thank you for choosing to stay with us and for sharing your feedback. We're delighted to hear that you enjoyed our convenient location within walking distance of the ocean. Regarding breakfast, we value your input. If there are specific aspects you think we could improve or if you have any preferences, please let us know. Your feedback is essential as we continually strive to enhance our guests' experience. We appreciate your business and hope to have the pleasure of hosting you again in the future. If there's anything else you'd like to share or discuss, please feel free to reach out.Best regards,RishiSunset Inn Customer Relations Manager

8/10 Good

Elisabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A basic motel. Conveniently located near town n not too far from.Pebble Beach. Goid shower. Clean. Parking spaces tight but plenty. No breakfast ..just granola bars n packaged snacks.
Stayed 2 nights in Dec 2023
Response from Customer Care Team on 12 Jan 2024
Dear Elisabeth, we're glad to hear that you found our motel conveniently located near town and not too far from Pebble Beach. It's great that you had a good shower experience, and we appreciate your feedback on the cleanliness. We apologize for any inconvenience regarding the parking spaces and the absence of breakfast options. Your feedback is valuable, and we'll consider it as we continuously work to enhance our services. If there's anything specific you enjoyed or if there are ways we can make your future stays even better, please feel free to let us know. We appreciate your input and hope to have the opportunity to welcome you back in the future. Thank you for choosing our motel.Best regards,RishiSunset Inn Customer Relations Manager

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Customer Care Team on 11 Jan 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love motor courts
Clean, charming, convenient and quaint.
Stayed 1 night in Jan 2024
Response from Customer Care Team on 11 Jan 2024
Dear Richard, we're thrilled to hear that you found our establishment clean, charming, convenient, and quaint! Your positive feedback is greatly appreciated. If there's anything specific you enjoyed about your stay or if there are ways we can enhance your experience even further, please feel free to let us know. We value your satisfaction and look forward to the opportunity to welcome you back in the future. Thank you for choosing our place!Best regards,RishiSunset Inn Customer Relations Manager