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" I was very disappointed with my recent stay. The room felt outdated and unclean, and despite having a kitchen area, there were no dishes provided to actually cook with. Additionally, the parking and navigation in and out of the facility were incredibly difficult and poorly managed. The staff's unprofessional attitude made an already bad experience even worse."

"We really enjoyed our stay at Hyatt Vacation Club at Hacienda Del Mar! From the moment we stepped onto the property, the warm breezes and relaxed vibe set the tone for the trip. The room was lovely and the ocean view was unparalleled. The pool, Mahi Mahi restaurant and private beach were absolutely lovely. We found it very family friendly and loved having access to a full kitchen and washer/dryer. We enjoyed many local restaurants and excursions which were a short distance from this beautiful property. The staff was friendly and helpful. I would absolutely return. If you are Looking for a little slice of paraiso, you’ve found the right place!"

"Great service "

"Room was good. Pool was nice. Restaurant s and bar service terrible. Breakfast was good. Dinner and lunch menu's were seriously lacking. Servers and bartenders dont want to be there. Making it uncomfortable "

"Great accommodation, front desk staff was very welcoming, attentive and friendly. Room was clean just a little dusty in some areas but nothing major. Beds were comfortable and a/c pretty cold. Breakfast was fantastic the offering was top notch eggs, bacon, oatmeal and more everything was very nice."

"Clean room"

"The hotel itself is clean and was fine for two days of stay. It’s located in a very busy area but you don’t hear any outside noise. The refrigerator in the room was not working. Our problem was with checkin. The woman at the front desk was less than pleasant and helpful. We waited for over an hour for our room after check in time to which she eventually informed us she could in fact give our family a readily available room this entire time. It was less than efficient on her part considering she knew we were waiting as we had to continuously ask for updates , the lobby was empty besides two other men waiting. I would say giving priority to a family of 5 should be something to consider. Our first room had a non working A/C unit. They send the engineers to fix it and they were very kind but it couldn’t be fixed. They informed the front desk but it was another 45 mins until they moved our room. We were there for two nights since our flight was cancelled. The gentleman working the front desk , bar area and technicians were incredible at helping and being super kind , we appreciate their help. The pool area is small and has lots of mosquitos at night. "

"Not recommend "

"Amazing! Everything was amazing about our stay. The view, the staff, the food, and the tranquility were majestic. I would highly recommend Casa Grande when it’s time for you to rejuvenate and recharge. Thank you Casa Grande for your wonderful hospitality! With love, Chrystal "