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"VERY NICE PLACE.THE STAFF VERY FRIENDLY AND COMPETENT.THE SWIMMING POOL FANTASTIC.THE FOOD WAS EXCEPTIONAL.THANK YOU FOR EVERYTHING."

"The room was mediocre, uncomfortable bed, they only gave us 2 towels for the tow of as. No towels for your hands. For an 110€+ per night hotel I would expect to have the white slippers which they normally put them in the room. We had the spa included, but you had to pay extra for the bathrobe. I won’t recommend it "

"Clean "

"The hotel is beautiful and the location is perfect. "

"The property is great and the staff is very friendly "

"A 4* hotel this is not. It's OK if you're just looking for a place to crash in Borovets but it's on the outskirts of town (10 min walk to town if you're not in ski boots). Has a sauna but no jacuzzi or steam room and the pool is not really big enough for swimming properly. Breakfast was average if you got there reasonably early but by 8am everything on the hot counters is cool and doesn't get replaced."

"We always enjoy the uniqueness of the place. Its location is great and the facilities are also good. We noticed an obvious uplift in food quality this year. "

"Service was good, in a quiet area, food was good. "

"Very nice stay good food good service "

"Hotel is ok, bathroom was very old, no shower cabin, installations from the 90s"

"Very nice place, good location friendly staff totally recommend Looking forward too get back soon "

"Everything was perfect"

"Nice property, clean and comfortable. Staff always happy to help"

"Toilet not flushing, mould on the walls, 2nd room didn’t even have a bed, it was a fold out couch from last century, not possible to put any items from the bar on the room, reception tried to charge us for the night which we had paid for online"

" Honestly, it's not the most modern hotel. There's no mini-fridge in the room, and the TV isn't the latest model. But the rooms are large and very spacious, clean, and the beds are comfortable. The staff was courteous, and the breakfast was reasonable. The price was attractive and, in my opinion, worth the money. For those who are intimidated by a luxurious hotel, this may not be the first choice, but for those who want a nice place on a reasonable budget, this is definitely a reasonable option."