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"Excellent service and pool area"

"I arrived early in the morning and leave my hand carry luggage since check in time is 2pm. The two receptionist was great and told me to come back at 1pm. Manage to check in before 2pm, that help me to relax and get ready to room around the city. Everything was great and a best place to stay for Christmas. The hotel is located to the border of Switzerland, Germany and France. Mall is next to the hotel and no need to worry about buying food."

"Excellent hotel located in old city near key sites—-very walkable "

"The hotel is super well situated if you are using the train, a few minutes from the station. Also, the Basel card for the public transport was very much appreciated and used. Tram stops right in front of the hotel. We arrived around 10am from a transatlantic flight and was given our room right away, which was so nice. Staff is very nice and helpful not only at the reception, but in the restaurant for breakfast as well. Room was nice and clean. Would stay here again if in Basel."

"Great location. Very friendly staff. They checked us in early. Highly recommend "

"Clean everywhere, great breakfast, free BaselCard for tram travel"

"The room was so lovely and cosy and the bed was the ultimate in comfort. Everyone we spoke to on the staff were so helpful and friendly. The lobby felt so festive too. Couldn’t have asked for a better stay "

"Great location. Great staff. Spacious room."

"Good location next to tram stop Nicely renovated old building Elevator!!! Food in the restaurant was good (very pricey but I think that's normal for Basel). Walkable neighborhood Good value for the money."