"The welcome was exemplary, very friendly and helpful (even happily supplying a spare UK/EU adapter as mine was left in a Budapest cafe that day!) Everything else exactly as was needed for a very pleasant stay in a wonderful city."

"Mooi nieuw hotel met een geweldig belevenis en een voortreffelijke spa!"

"Good location and very comfortable stay."

"reception and staff not readily available when required"

"Great location - great staff - excellent place to stay"

"We booked the Vulkan Wellness Panzio Hotel and arrived at 3.55pm. We were told there was a receptionist until 8 pm but no one was there. There was a notice on the door to ring. We phoned the number and were told no room was alocated to us but we had been given a room in the sister hotel. It took us some time and a number of phone calls and an email to the same person to gain the address of this second hotel due to language barriers. We arrived to thishotel and a young male receptionist told us...