Milwood Hotels, Kalamazoo

"Great breakfast and nice restaurant "

"Everything was great "

"It was a wonderful stay however when I made my reservation it said I wouldn't be charged until we got there and I was unable to use the card that it was supposed to go on. So I'm at a limbo still trying to figure out what to do. Normally every hotel I've stayed at they never charged until we got there all I had to do is give them a card when I did the reservation and they charged my card when I got there. "

"Bree, who was our server, was very welcoming and kind. The hotel was clean and everyone was friendly. The beds were comfortable. The only issue was a buzzing noise (mechanical sounds) were right outside of our room. I don't know where it was coming from, so I am unsure if it was hotel-related. "

"My friend wandered around at 3 am and they were nice enough to show him to the correct room. We love the Radisson ❤️"

"The room was extremely clean, and the staff was extremely professional."

"I upgraded to the hotel tub room when I got to the hotel. They were very accommodating. The lady at the desk was VERY friendly and super sweet! The room was okay.. I was not able to use the hot tub because it was really late when we got back to the hotel from the casino (the reason for our trip) and I went to get in the hot tub, I started to fill it up and there was this greenish/brown film on top of the water. I felt the bottom on the tub and it was very slimy and slippery. I just couldn’t get it in. I told the lady in the am when checking out and she gave me my money back for the upgrade which i thought was nice. I would definitely stay here again! Very accommodating and very nice! The customer service was exceptional!"

"Very nice place "

"Good"