2/10 Terrible
Amber
20 Mar 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
They illegally kicked us out and entered our room when we were at work. We paid for the day and they said that they didn’t know or have record even though I had the confirmation that it went through through Expedia they didn’t even try to contact us before they went in the room to ask us if we had or will pay for the room. After they entered the room, they contacted my boyfriend at 11:18 on 18 minutes after checkout they stated as if we were targeted they stated that we had to leave when we got off of work due to the condition of the room is a short video I have the video showing how we left the room and it is cleaner than when we arrived that’s for sure. Now we paid for a night and we have nowhere to go all because the receptionist don’t like me or has something against me. She was very rude on a few occasions when I had to deal with her. She wouldn’t even give me a room key or access to anything even though the Expedia account was in my name, and I could prove that to her.
Amber
Stayed 1 night in Mar 2024