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Reviews of Ambassador Hotel Milwaukee, Trademark Collection by Wyndham

4 out of 5
Ambassador Hotel Milwaukee, Trademark Collection by Wyndham
2308 W Wisconsin Ave, Milwaukee, WI

Reviews

8.8

Excellent

Rating 10 - Excellent. 639 out of 1000 reviews" "
Rating 8 - Good. 219 out of 1000 reviews" "
Rating 6 - Okay. 72 out of 1000 reviews" "
Rating 4 - Poor. 39 out of 1000 reviews" "
Rating 2 - Terrible. 31 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Francisco J.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The historic aspect of the property
Stayed 1 night in Apr 2024
Response from Taylor on 18 Apr 2024
Thank you for staying with us and taking the time to leave us a review! We are pleased to hear that you enjoyed your stay and the historic details of our hotel! We look forward to your next stay with us!

10/10 Excellent

Dawn

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Taylor on 18 Apr 2024
Thank you for your review!

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at this hotel about half a dozen times when attending concerts at The Rave across the street. Super convenient. Nice mini-bar. Great food. Highly recommend.
Stayed 1 night in Mar 2024
Response from Taylor on 15 Apr 2024
We appreciate you staying with us and taking the time to leave us a review. It's great to know that our location was ideal for your visit, and that you enjoyed our food and beverage outlets! We look forward to your next stay with us!

10/10 Excellent

Brooke

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay here and they are very accommodating and the shuttle service is worth the stay!!
Stayed 2 nights in Apr 2024
Response from Taylor on 15 Apr 2024
We appreciate you staying with us and taking the time to leave us a review. It's great to know that our shuttle service was ideal for your visit, and that our team provided the guest service that we pride ourselves on. We look forward to your next stay with us!

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay, hotel was beautiful, very clean, friendly staff and a free shuttle to take us to and from Family American Field. Will definitely book here again❤️
Stayed 1 night in Apr 2024
Response from Taylor on 15 Apr 2024
We appreciate you staying with us and taking the time to leave us a review. It's great to know that our location and shuttle service were ideal for your visit, and that our team provided the guest service that we pride ourselves on. We look forward to your next stay with us!

10/10 Excellent

Brian

Stayed 2 nights in Apr 2024
Response from Taylor on 8 Apr 2024
Thank you for your review!

10/10 Excellent

Callie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how close this is to the Rave and how cool the building and decor are. such a fun stay
Stayed 1 night in Mar 2024
Response from Taylor on 5 Apr 2024
We appreciate you staying with us and taking the time to leave us a review. It's great to know that our location was ideal for your visit. We look forward to your next stay with us!

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Taylor on 5 Apr 2024
Thank you for your review!

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great option if you’re looking for Marquette proximity! Would not hesitate to book again!
Stayed 2 nights in Mar 2024
Response from Taylor on 1 Apr 2024
We appreciate you staying with us and taking the time to leave us a review. It's great to know that our location was ideal for your visit. We look forward to your next stay with us!

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is absolutely beautiful, the staff were great and the amenities were wonderful
Stayed 1 night in Mar 2024
Response from Taylor on 1 Apr 2024
Thank you for staying with us and taking the time to leave us a review! We are pleased to hear that you enjoyed your stay and that our staff provided you with the authentic customer service that we pride ourselves on. We look forward to your next stay with us!

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Taylor on 1 Apr 2024
Thank you for your review!

2/10 Terrible

Sydney

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for a concert and holy moly. it was DISGUSTING. blood on the bed linens, makeup stains on the pillows. The elevator was not working so i had to climb 7 flights of stairs. no tv remote. called down to have someone help and they were so rude! i tried to get my money refunded and they refused. this place is a dump, stay anywhere else.
Response from Taylor on 29 Mar 2024
Thank you for making us aware of the issues you encountered during your stay. Our management team has no record of any of these issues, as we would have immediately accommodated you with a new room & a refund. Also, our elevators have been working properly without any issues. We apologize for any inconveniences you experienced during your stay, but wish to be clear that we pride ourselves on authentic guest service and would have resolved these issues immediately to accommodate our guests.

10/10 Excellent

Jose

Liked: Cleanliness, property conditions & facilities
Very nice
Stayed 1 night in Mar 2024
Response from Taylor on 29 Mar 2024
Thank you for your review!

10/10 Excellent

Kaitlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Taylor on 25 Mar 2024
Thank you for your review!

10/10 Excellent

Andrzej

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Taylor on 27 Mar 2024
Thank you for your review!

10/10 Excellent

Michael

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to Marquette University. Breakfast was excellent!!
Stayed 1 night in Feb 2024
Response from Taylor on 25 Mar 2024
We appreciate you staying with us and taking the time to leave us a review. It's great to know that our location was ideal for your visit, and that you enjoyed our breakfast! We look forward to your next stay with us!

10/10 Excellent

Justyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Taylor on 25 Mar 2024
Thank you for your review!

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Response from Taylor on 19 Mar 2024
Thank you for your review!

10/10 Excellent

David

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Taylor on 25 Mar 2024
Thank you for your review!

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is amazing to stay at for downtown events!!!
Stayed 1 night in Mar 2024
Response from Taylor on 19 Mar 2024
We appreciate you staying with us and taking the time to leave us a review. It's great to know that our location was ideal for your visit. We look forward to your next stay with us!

8/10 Good

Ed

Stayed 1 night in Mar 2024
Response from Taylor on 1 Apr 2024
Thank you for your review!

10/10 Excellent

Ana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. The room was big and comfortable.
Stayed 1 night in Mar 2024
Response from Taylor on 12 Mar 2024
Thank you for staying with us and taking the time to leave us a review! We are pleased to hear that you enjoyed your stay and that our staff provided you with the authentic customer service that we pride ourselves on. We look forward to your next stay with us!

10/10 Excellent

Megan

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from Taylor on 12 Mar 2024
Thank you for your review!

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is ine of the nicest and most comfortable hotels I stay in. I stay here whenever I'm in town.
Stayed 2 nights in Feb 2024
Response from Taylor on 6 Mar 2024
Thank you for staying with us and taking the time to leave us a review! We are very pleased to hear that you enjoyed your visit and sincerely appreciate you staying with us whenever you're in town! We look forward to accommodating you during your next stay with us!

10/10 Excellent

Del

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Taylor on 29 Feb 2024
Thank you for your review!

10/10 Excellent

Jonathan

Stayed 1 night in Feb 2024
Response from Taylor on 25 Mar 2024
Thank you for your review!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Taylor on 27 Feb 2024
Thank you for your review! We look forward to your next stay with us!

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle and the facilities were super unique
Stayed 2 nights in Feb 2024
Response from Taylor on 26 Feb 2024
Thank you for staying with us and taking the time to leave us a review! We are pleased to hear that you enjoyed your stay and that our complimentary shuttle service & facilities were convenient for you! We look forward to your next stay with us!

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk service was typically very good, particularly Connie who treated you like a guest in her home. The room was also very quiet, except with the storage/service closet next door it would get very loud for a bit around 8:30 each morning.
Stayed 6 nights in Feb 2024
Response from Taylor on 16 Feb 2024
Thank you for you staying with us and taking the time to leave us a review! We are pleased to hear that our team provided you with the authentic guest service that we pride ourselves on. We apologize for the issue with the noise and will share your comments with our management team to improve the stay of future guests. We look forward to your next stay with us!

8/10 Good

Kate

Stayed 2 nights in Feb 2024
Response from Taylor on 16 Feb 2024
Thank you for your review!

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
We had such a great stay ! Our room was so comfortable and great size ! Especially if need to work during your stay! Perfect for our weekend with friends for a MU game!
Stayed 2 nights in Dec 2023
Response from Taylor on 9 Feb 2024
We appreciate you staying with us and taking the time to leave us a review. It's great to know that our location was ideal for your visit, and that our team provided the guest service that we pride ourselves on. We look forward to your next stay with us!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Taylor on 22 Jan 2024
Thank you for your review!

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great! Overall very clean and friendly atmosphere. Food at the restaurant wasn't my favorite but the drinks were well made and again staff was very courteous. Room was good just wish the fridge wasn't full of mini bar items (needed room for leftovers).
Stayed 1 night in Jan 2024
Response from Taylor on 22 Jan 2024
Thank you for staying with us and taking the time to leave us a review! We are pleased to hear that you enjoyed your stay and that our staff provided you with the authentic guest service that we pride ourselves on. We appreciate your comments and feedback and will share them with our management team to improve the stay of future guests! We look forward to your next stay with us!

10/10 Excellent

GLENN

Stayed 2 nights in Jan 2024
Response from Taylor on 22 Jan 2024
Thank you for your review!

6/10 Okay

Anderson

Travelled with partner
Need to clean better
Stayed 1 night in Jan 2024
Response from Taylor on 16 Jan 2024
Thank you for your review, we’d love to know what we can do to improve the stay of future guests!

8/10 Good

Kevin

Liked: Cleanliness
.
Stayed 1 night in Dec 2023
Response from Taylor on 16 Jan 2024
Thank you for your review!

10/10 Excellent

ASHLEY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Taylor on 8 Jan 2024
Thank you for your review!

10/10 Excellent

Daniel

Stayed 1 night in Dec 2023
Response from Taylor on 8 Jan 2024
Thank you for your review!

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Taylor on 4 Jan 2024
Thank you for your review!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value - will stay again!
Short stay, but beautiful hotel with many amenities, plus some historic class. Also a great value!
Stayed 1 night in Dec 2023
Response from Taylor on 4 Jan 2024
Thank you for staying with us and taking the time to leave us a review! We are pleased to hear that you enjoyed your stay and that our amenities were convenient for you. We look forward to your next stay with us!

8/10 Good

David

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Taylor on 4 Jan 2024
Thank you for your review!

10/10 Excellent

Sarah

Stayed 1 night in Dec 2023
Response from Taylor on 22 Jan 2024
Thank you for your review!

10/10 Excellent

Javier

Stayed 1 night in Dec 2023
Response from Taylor on 22 Jan 2024
Thank you for your review!

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Midweek Getaway
I enjoyed dinner. I slept very well. I loved breakfast in my room. On my way out I stopped in the bar for an after breakfast Mimosa. All in all a great getaway.
Stayed 1 night in Dec 2023
Response from Taylor on 1 Jan 2024
Thank you for staying with us and taking the time to leave us a review! We’re pleased to hear that you enjoyed your stay and that our dining options were convenient for you! We look forward to your next stay with us!

10/10 Excellent

Judy

Liked: Amenities
Stayed 1 night in Dec 2023
Response from Taylor on 28 Dec 2023
Thank you for your review!

8/10 Good

Michelle

Stayed 2 nights in Dec 2023
Response from Taylor on 16 Jan 2024
Thank you for your review!

10/10 Excellent

Benjamin

Liked: Staff & service, property conditions & facilities
The free shuttle service to anywhere within 3 miles (all of downtown and 3rd Ward) was very helpful. Prompt and courteous staff were appreciated, too.
Stayed 1 night in Dec 2023
Response from Taylor on 22 Dec 2023
Thank you for staying with us and taking the time to leave us a review! We are pleased to hear that our shuttle service was convenient for you, and that our staff provided you with the authentic guest service that we pride ourselves on. We look forward to your next stay with us!

10/10 Excellent

keyuna

Stayed 2 nights in Dec 2023
Response from Taylor on 22 Dec 2023
Thank you for your review!

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Unique, Art Deco, historical and well maintained property!
Stayed 1 night in Dec 2023
Response from Taylor on 20 Dec 2023
Thank you for staying with us and taking the time to leave us a review! We're pleased to hear that you enjoyed the Art Deco, historical details of our building. We look forward to your next stay with us!

10/10 Excellent

Matthew

Stayed 1 night in Dec 2023
Response from Taylor on 4 Jan 2024
Thank you for your review!