Book a Middletown Cottage

"I had a very disappointing experience with this hotel’s customer service. I had an issue with my account, and the front desk kept avoiding responsibility, saying they couldn’t adjust the charge until another department reviewed the ticket. There is no direct customer service phone number — everything is handled through SMS and email, which made resolving the issue incredibly frustrating. Communication was slow and unhelpful. Honestly, this was the worst customer service experience I’ve ever had at a hotel."

"Room was very clean, staff were friendly."

"Enjoyed the breakfast. There were many options.."

"The pillows could be better. Parking was tight"

"Very comfortable. Everyone was great."

"Have stayed here many times and it is always perfect! Much nicer and cleaner than upscale hotels I have traveled too. Staff is always the BEST! One of the cleanest hotels I stay at. Love this property!"

"Very good stay. Friendly staff and clean room. We will be back"

"We had another hotel booked and had to change to this hotel which was alot better and cleaner"

"It’s not appropriate to have paying guests and homeless guests sharing same facilities "