Dear Coral, We truly regret to learn about your disappointing experience at our hotel. Please accept our sincere apologies for the inconvenience you encountered due to the lack of service during your stay. Your feedback is of utmost importance to us, and we take these matters seriously. We're committed to addressing these concerns and ensuring that every guest receives the highest level of service and care. Your feedback will aid us in making necessary improvements. We genuinely hope you will consider giving us another chance in the future to provide you with the stay you deserve.Markos A RivasGeneral Manager

Dear Milanor, Thank you for choosing Holiday Inn Miami-International Airport and sharing your experience. We were delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments to recognize them for a job well done. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Markos A RivasGeneral Manager

Dear Keith, Thank you for being our guest. We are pleased that you enjoyed your stay overall; however, we regret that we missed meeting some of your expectations. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience.Markos A RivasGeneral Manager

Dear Wilky, Thank you for choosing Holiday Inn Miami-International Airport and for the excellent rating. We are pleased you enjoyed your stay overall; however, we regret that you did not thoroughly enjoy our food offerings. We will certainly follow up with our food and beverage team to see where we can do better. Thank you for your feedback, and we hope to see you again soon.Markos A RivasGeneral Manager

Dear Debbie, Thank you for choosing Holiday Inn Miami-International Airport and for the excellent rating. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Markos A RivasGeneral Manager

Dear Justin, Thank you for taking the time to share your thoughts and comments regarding your stay with us. We always strive to exceed our guests' needs and expectations; therefore, we do apologize for any disappointment with the shuttle service. We will address this issue properly to ensure it is not repeated. Your patience is much appreciated, and we hope to see you again soon. Thank you for choosing us.Markos A RivasGeneral Manager

Dear David, Traveling can be difficult enough, so we at the Holiday Inn Miami-International Airport strive to make it stress-free for all our guests! We are delighted to know that we were able to provide you with a comfortable and quiet stay and that our proximity to the airport was perfect for your needs. Should your travels bring you back this way, it would be our pleasure to host you again.Markos A RivasGeneral Manager

Dear Jontel, Thank you for the honest review. While we are glad you liked your overall time with us, we are sorry for not meeting all of your expectations. We are grateful for the feedback that helps us enhance our guest experience on all levels, and your comments will be shared with our team appropriately. We hope you will give us another chance to earn your complete satisfaction in the future.Markos A Rivas,General Manager

Dear Paula, We appreciate the insight regarding Holiday Inn Miami-International Airport. We will use your feedback as a guide for improvement as we are always looking for ways to make our guest experience the best that it can be. Thank you for staying with us, and we look forward to welcoming you back for a better stay soon! Markos A RivasGeneral Manager

Dear Steve, Thank you for taking the time to tell us about your visit. We are happy your overall stay was enjoyable, but we want it to be perfect. We always want to exceed the expectations of our guests; therefore, we genuinely apologize for not doing so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional stay you deserve. Markos A RivasGeneral Manager

Dear Darren, Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Holiday Inn Miami-International Airport, and we look forward to welcoming you again soon. Markos A Rivas General Manager

Dear Cicelia, Thank you for choosing Holiday Inn Miami-International Airport. We are glad you had an overall comfortable stay and that our thoughtful associates and convenient shuttle service met your expectations. It is also good to see that you enjoyed your dining experience at one of our in-house restaurants. However, we sincerely apologize for the issues you encountered in your room and the inconvenience it may have caused. We will convey this appropriately. Thank you once more for sharing your review with fellow travelers and for your excitement about returning; we look forward to your next visit.Markos A RivasGeneral Manager

Dear Makita, Thank you for the kind review. We are delighted to read how much you enjoyed your stay and that one of our front desk lady took excellent care of you. We will be sure to share your comments with her. It was our pleasure hosting you at Holiday Inn Miami-International Airport. We are excited about your next visit.Markos A RivasGeneral Manager

Dear Jaya, It is wonderful to know you enjoyed everything about your time at Holiday Inn Miami-International Airport and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Markos A RivasGeneral Manager

Dear Jamie, Thank you for your kind rating! We are glad you had such a positive experience during your time at Holiday Inn Miami-International Airport, as we are committed to providing exceptional service to each and every guest. We look forward to welcoming you back and wish you all the best.Markos A RivasGeneral Manager

Dear Kristi, Thank you for choosing us and for your review. We are disappointed to learn about the maintenance issues you encountered with your accommodations. We will work with our maintenance team to ensure that all areas of concern are promptly and effectively resolved to prevent such occurrences in the future. We are also sorry for the issues you had with our front desk. Your feedback is being evaluated with our team to ensure these concerns are not repeated. Furthermore, we sincerely apologize billing-related concerns you are having. Your feedback is much appreciated. We will share your message appropriately. Thank you again for your understanding and we hope to have you revisit so we can show you the outstanding visit you deserve.Markos A RivasGeneral Manager

Dear Joan, Thank you for the high rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Holiday Inn Miami-International Airport. We look forward to your return and wish you all the best with your future travels.Markos A RivasGeneral Manager

Dear Gregory, Thank you for taking the time to leave a review of your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Markos A RivasGeneral Manager

Dear Miquel, Thank you for choosing our hotel for your stay and for taking the time to post your valuable feedback. While we are happy to see that you were satisfied with most of your visit, we regret any disappointment you had regarding the rate you paid. We work hard to provide outstanding service while offering many complimentary amenities to ensure our guests have a great stay at a great price. Therefore, we apologize that this was not your experience. Thank you once more for taking the time to give us your feedback, and we hope to host you again soon.Markos A RivasGeneral Manager

Dear Colleen, Thank you for reviewing your recent stay at Holiday Inn Miami-International Airport. We are glad we exceeded all of your expectations and that our well-kept property met your expectations. Thank you again; we look forward to welcoming you back soon.Markos A RivasGeneral Manager

Dear Joline, We are delighted with your rating! It's wonderful to know that you enjoyed so much about your time at Holiday Inn Miami-International Airport. We look forward to serving you again in the future.Markos A RivasGeneral Manager

Dear Martina, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Holiday Inn Miami-International Airport. We look forward to welcoming you back on your next visit!Markos A RivasGeneral Manager

Dear Dania, It is wonderful to know you enjoyed everything about your time at Holiday Inn Miami-International Airport and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Markos A RivasGeneral Manager

Dear Judy, Thank you for choosing Holiday Inn Miami-International Airport! We are delighted to know that you had a comfortable visit after a tiring day and that you enjoyed our well-kept accommodations and delicious food. Thank you once more for the review, and we look forward to welcoming you back again soon.Markos A RivasGeneral Manager

Dear Mr. Prakash, Thank you for your kind review. We are glad you had an overall pleasant experience and that the cleanliness of our property exceeded your expectations. Thank you again; we hope to welcome you back soon.Markos A RivasGeneral Manager

Dear Gary, Thank you for choosing our hotel for your recent visit. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Markos A Rivas,General Manager

Dear Luci, Thank you for choosing Holiday Inn Miami-International Airport and for your kind review. We are glad you had a comfortable experience and that our proximity to the airport and shuttle service to the cruise terminal met your expectations. It is great to see that you enjoyed our delightful breakfast. Thank you again; we look forward to welcoming you back soon.Markos A RivasGeneral Manager

Dear Haizel, Thank you for sharing your feedback. We strive to offer comfortable experience to our guests; therefore, we are disappointed if we did not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.Markos A RivasGeneral Manager

Dear Mishele, Thank you for taking the time to post a review of your recent stay at Holiday Inn Miami-International Airport. We are glad you had an overall pleasant experience. However, we deeply regret not meeting all of your expectations and your dissatisfaction with our location. Thank you again; we look forward to welcoming you back soon.Markos A RivasGeneral Manager

Dear Pamela, Thank you for choosing Holiday Inn Miami-International Airport and for your kind review. We are glad you had a comfortable experience and that your late check-out added more convenience to your visit. Thank you again for being our guest, and we look forward to welcoming you back soon.Markos A RivasGeneral Manager

Dear Yeting, Thank you for taking the time to evaluate our hotel. We sincerely apologize for the lack of hot water in your room and that you were inconvenienced by it. We certainly understand the frustration it may have caused and appreciate your patience in this matter. We will address your concerns with the appropriate individuals to ensure a better guest experience in the future. Thank you again, and we hope you are feeling better now.Markos A RivasGeneral Manager

Dear Cathy, Thank you for choosing to stay with us and for taking the time to post a review. We are sorry to hear that you did not receive hot water during your stay. We understand how important a refreshing shower is, and we apologize for any frustration this may have caused. Our maintenance team will work on resolving this matter to ensure a better experience for our guests. We hope to continue to welcome you back for many more visits so we can show you our dedication to the outstanding experience you deserve every time you are our guest.Markos A RivasGeneral Manager

Dear Jacques, Thank you for sharing your rating. We strive to offer quality service to our guests; therefore, we are disappointed if we do not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.Markos A RivasGeneral Manager

Dear Myisha, Thank you for being our guest and for the feedback. We are sorry for not meeting all of your expectations with our front desk and shuttle service. We regret the inconvenience it caused. We will address this issue properly to ensure it is not repeated. We also apologize for the lack of hot water. Your feedback is invaluable, and we are committed to addressing these issues to ensure a more pleasant experience for all our guests. We regret if the incidental authorization came as a surprise. We would like to inform you that this fee is mandatory. Any incidental hold remaining when you check out will be released back to your account, and this can take your bank a few business days to process, depending on your financial institution. Thank you again and we hope you will consider us again the next time you are in the area.Markos A RivasGeneral Manager

Dear Laverne, Thank you for your review. We are sorry to learn about the delay you experienced during your check-in. This is not typical of our service, and we will be taking steps to improve our overall guest experience. We also apologize for the lack of hot water and the inconvenience this caused. Your feedback is invaluable, and we are committed to addressing these issues to ensure a more pleasant experience for all our guests. Regarding the refund, as suggested please reach out to the third-party prepaid booking site. They will be better equipped to assist you with a resolution. Your patience and understanding are greatly appreciated, and we hope you will consider giving us another opportunity to serve you better whenever your travels bring you back this way. Thank you once again for your feedback and for choosing us.Markos A RivasGeneral Manager

Dear Santos, Thank you for choosing Holiday Inn Miami-International Airport. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. We are also happy to know that you loved our amenities Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Markos A RivasGeneral Manager

Dear Gary, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Holiday Inn Miami-International Airport. We look forward to welcoming you back on your next visit!Markos A Rivas,General Manager

Dear Mark, We appreciate you taking the time to leave your kind rating for Holiday Inn Miami-International Airport. Your satisfaction is important to us; therefore, we are thrilled to have met your expectations. We hope to see you again soon!Markos A Rivas,General Manager

Dear Gail M, Thank you for evaluating your recent stay at our hotel. Please accept our apologies for the service concerns you had while here and for the frustration caused due to the wait time you experienced with our shuttle service. We appreciate you bringing this to our attention, and we have shared your comments with the appropriate departments as we are continually striving for ways to improve. We are also sorry for the inconvenience caused due to the lack of hot water, and we have shared your concerns appropriately to ensure a much better guest experience moving forward. We are grateful for your patience and hope to have you as our guest again to provide you with the hospitality for which we are known.Markos A Rivas,General Manager

Dear Karen, Thank you for rating your stay with us. Our goal is to provide an enjoyable experience for all our guests; therefore, we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should always receive when visiting us. Markos A Rivas General Manager

Dear Richard, Thank you for being our guest and for the feedback. We are genuinely sorry for the frustration and inconvenience caused due to the lack of hot water in your assigned room, and we have addressed your comments appropriately. On a positive note, we are happy that your overall visit was pleasant. We are grateful for your patience and hope you will see this as an isolated incident as it was and give us another opportunity to accommodate you in the future. Markos A Rivas,General Manager

Dear Jay, Thank you for choosing to stay at our hotel and for the review. Please accept our apologies for the issues you encountered due to the lack of hot water in your assigned room and for the inconvenience this caused you. We have shared your comments with the appropriate team to ensure a much better guest experience moving forward. We are sorry that the fragrance was strong for your preference and that this affected your visit. We will look into this, and we appreciate you letting us know. Moreover, we regret not meeting all of your expectations and have taken note of your concerns as we are continually striving for ways to improve. We are grateful for your patience and hope to see you again to see you again to provide you with the seamless stay you deserve.Markos A Rivas,General Manager

Dear Adrienne, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Holiday Inn Miami-International Airport. We look forward to your return and wish you all the best with your future travels.Markos A Rivas,General Manager

Dear Julian, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Holiday Inn Miami-International Airport. We hope to have the pleasure of doing so again on your next visit to the area.Markos A Rivas,General Manager

Dear Johan, We are thrilled you had an excellent stay at Holiday Inn Miami-International Airport, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Markos A Rivas,General Manager

Dear Darren, Thank you for the generous review of Holiday Inn Miami-International Airport. We are thrilled to read about your enriching stay and how much you enjoyed our hospitality. We work hard to deliver a revitalizing experience for all of our guests, so we celebrate reviews such as yours. Thank you again; we look forward to welcoming you back on your next visit.Markos A RivasGeneral Manager

Dear Anika, Thank you for the excellent rating. It is always gratifying to receive praise for exceeding expectations, and we are thrilled you enjoyed your stay. It was our pleasure serving you at Holiday Inn Miami-International Airport, and we hope to see you again soon. Markos A RivasGeneral Manager

Dear Tracey, Your kind comments and excellent rating are greatly appreciated by all of us here at Holiday Inn Miami-International Airport. It was delightful to know that the thoughtful service provided by our dedicated associates exceeded your expectations. Thank you for the review, and we look forward to having you revisit us soon. Markos A Rivas General Manager

Dear Kimberly, Thank you for the wonderful feedback about our hotel. We are delighted to know how much you loved our comfortable beds and pillows. We appreciate your business and hope you will choose Holiday Inn Miami-International Airport on your next visit to the city.Markos A RivasGeneral Manager