Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay. Providing a seamless and comfortable experience for our guests is our top priority, and we regret that we fell short of meeting your expectations in several areas.We are truly sorry for the delays you encountered with the elevators, the cleanliness of your room, and the issues with your room key. Your concerns have been shared with our housekeeping and maintenance teams to address these issues promptly and prevent similar occurrences in the future. Additionally, we are looking into ways to improve our check-in process to minimize wait times for our guests.We appreciate your recognition of our ideal location and accessibility to nearby attractions. Your feedback is invaluable to us as we strive to continuously enhance our services and facilities. We hope that you will consider giving us another opportunity to provide you with a more satisfying experience in the future.If there are any further details you would like to share or if there is anything else we can assist you with, please do not hesitate to reach out to us directly. Thank you once again for bringing these matters to our attention.

Good Morning, Karla,Thank you for the feedback. Glad you enjoyed your stay. We hope you come back to visit us again and hopefully we can turn that 4 to 5 star stay.

Good Afternoon Eric,Thank you for the feedback. Glad to hear you enjoyed the staying with us. Please come back and visit us soon.

Hello Lamar,Thank you for the feedback. Please come back and visit us soon.

Hello Jeffrey,Thank you for the feedback.

Hello Lisa,Thank you for the feedback. I'm sorry to hear you did not have a pleasant experience. I am going to follow up with our leadership team in order to make sure things like this don't happen again.

Good Afternoon, Lillian,Thank you for the feedback. Sorry to hear you didn't have a great stay with us. I will bring this to the attention of our Leadership Team, in order to make sure this doesn't happen again.

Hello Pedro,Thank you for the feedback. Glad to hear you enjoyed the staying with us. Please come back and visit us soon.

Good Afternoon David, Thank you for the feedback.

Good Morning, Jylann,Thank you for the feedback. I'm glad to hear you enjoyed your stay with us. Please come back to visit us again.

Good Afternoon Daneisis,Thank you for the feedback.

Good morning, Jennifer,Thank you for the feedback. I'm glad to hear you enjoyed your stay with us. Please come back to visit us again.

Good evening, Roger,Thank you for the feedback. Glad to hear you enjoyed your stay with us. Please come back and visit us again.

Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you found your room to be of a good size, clean, and equipped with all necessary accessories, and we appreciate your kind words about our staff. However, we apologize for the inconvenience you experienced with the toilet not flushing well. Please rest assured that we will address this issue promptly to ensure it is resolved for future guests. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for a more enjoyable stay.

Thank you for choosing to stay with us and for taking the time to share your feedback. We're glad to hear that you found our property to be good and that you appreciated the complimentary coffee. We apologize for any inconvenience regarding the breakfast not being included and for any cleanliness issues in the surrounding area. We will certainly take your comments into consideration as we strive to continuously improve our guest experience. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Best regards,

We are delighted to hear that you had a wonderful experience with us! Thank you for your kind words about our team and for highlighting our clean and comfortable accommodations. We understand that Miami can be a bustling city, and we appreciate your understanding. Should you ever find yourself back in the area, we would love to welcome you again for another enjoyable stay.Warm regards

Good Morning, Tavia,Thank you for the feedback. I'm glad to hear you enjoyed your stay with us. Please come back to visit us again.

Dear Katelyn, We appreciate your feedback regarding your recent stay with us. While we're pleased to hear that you found our staff to be nice, we apologize for any inconvenience caused by the surrounding area and any odor in your room. Please know that we take all guest feedback seriously, and we will address these concerns to ensure a more pleasant experience for future guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for an improved stay in the future.Warm regards,

Thank you for the review, We are very sorry you had a hard time finding us.

Good afternoon, Nannette,Thank you for the feedback. I'm happy to hear that our staff was good to you. I will make sure to past this to our Front Desk Manager. We hope you choose to stay with us again.

Good afternoon, Brooke,Thank you for the feedback. Sorry to hear you didn't have a great stay with us. I will bring this to the attention of our Leadership Team, in order to make sure this doesn't happen again.

Thank you for your time and feedback Daniel. It was a pleasure to host you.We hope your travels bring you back to Miami!

Thank you for the feedback.

Good morning, Genevieve,Thank you for the feedback. I'm sorry to hear that you didn't enjoy your stay. Hopefully, you'll give us another chance to win you back.

Thank you for your time and feedback Kendtrell.It was a pleasure to host you.We hope your travels bring you back to Miami!

Good morning, Hui,Thank you for the feedback. I'm glad to hear you enjoyed your stay with us. Please come back to visit us again.

Good morning, Margaret,Thank you for the feedback. I'm sorry to hear that you didn't enjoy your stay. Hopefully, you'll give us another chance to win you back.

Gus,We're sincerely sorry to hear that your experience fell short of expectations. Your satisfaction is important to us, and we would greatly appreciate any additional feedback you can provide to help us improve. Please feel free to reach out to us directly so we can address any concerns you may have. Thank you for bringing this to our attention.Warm regards,

Good Evening Randy,Thank you for the feedback. Glad to hear you enjoyed the stay. We look forward to coming back to visit.

Thank you for your review Sunya.

Good afternoon Keith,Thank you for the feedback. I'm sorry you did not have a pleasant stay. I am following up with our leadership team to make sure we improve our standard in order for this not to happen again.

Good afternoon Argielyn,Thank you for your feedback. Glad to hear you enjoyed your stay. Please come back to visit us soon.

Good morning Julie,Thank you for the feedback. I'm sorry to hear you did not have a pleasant stay with us. I hope you give us another chance to make it up to you.

Thank you for the review.

Good evening Margarita,Thank you for your feedback. Glad to hear you enjoyed your stay with us. Hope you come back again.

Good evening, Thomas,Thank you for your feedback. Glad to hear you enjoyed your stay with us. Hope you come back again.

Good evening, Barbara,Thank you for your feedback. Glad to hear you enjoyed your stay with us. Hope you come back again.

Good evening, Wolfgang,Thank you for your feedback. Glad to hear you enjoyed your stay with us. Hope you come back again.

Dear Kathryn,I'm truly sorry to hear about your husband's accident and the unexpected cancellation of your plans. That sounds incredibly stressful and disappointing. It's completely understandable that you're feeling frustrated, especially with the added financial strain. Please know that I empathize with your situation.In an effort to make things a little brighter for you in the future, I'd like to help you. We value your patronage and want to ensure you have a positive experience with us when the time is right. Please reach out to me at the hotel. Wishing your husband a swift recovery.

Good afternoon, Jordan,Thank you for the feedback. We are glad to hear you had a great stay. Please come back to visit us again. If there is anything we can do to help, let us know.

Good afternoon, Paula,Thank you for the feedback. We are glad to hear you had a great stay. Please come back to visit us again. If there is anything we can do to help, let us know.

Good afternoon Karen,Thank you for the feedback. I will be speaking with my Front Desk Team and informing them of this issues. I'm sorry you did not have a great stay. I hope you give us another chance. Please, if there's anything ww can do for you in the future, let us know.

Good morning, Neil,Thank you for the feedback. We are glad to hear you enjoyed your stay with us. Please come back and visit again.

Good afternoon, Laura,Thank you for the feedback. We are glad to hear you had a great stay. Please come back to visit us again. If there is anything we can do to help, let us know.

Dear Fatima,We are absolutely thrilled to receive your glowing 5-star review! Thank you for taking the time to share your positive experience with us.It's fantastic to hear that you thoroughly enjoyed your stay and found everything to your satisfaction. We are especially grateful for your kind words about our friendly and helpful staff, as well as our convenient location.Your feedback serves as a tremendous encouragement to our team, and we are truly grateful for your support.We look forward to welcoming you back for another exceptional stay in the future.

Thank you so much for sharing your experience with us! We're thrilled to hear that you had a wonderful stay and that our staff exceeded your expectations by accommodating your needs well. Providing excellent service is our top priority, and we're delighted that you found our team to be great.We're also glad to hear that you enjoyed your room and bathroom. Ensuring our guests' comfort and satisfaction is paramount to us, and we're pleased that everything met your expectations.If there's anything else we can do to enhance your experience or if you have any further feedback to share, please feel free to reach out. We're always here to assist you and make your stay even more memorable.We look forward to welcoming you back for another fantastic stay in the future!Warm regards,

Thank you for taking the time to share your feedback about your recent stay with us. We sincerely apologize for the inconveniences you experienced during your visit. Providing a seamless and enjoyable experience for our guests is our top priority, and it's disheartening to hear that we fell short of your expectations.We regret any frustration caused by the lack of instructions regarding the use of the key to access floors in the elevator. Your feedback is valuable, and we will take immediate steps to ensure that all necessary information is provided to our guests to avoid similar issues in the future.We also apologize for the inconvenience with your room keys and the non-functional phone in the hallway. Rest assured, we will investigate these issues thoroughly and take appropriate measures to prevent recurrence.Regarding the coffee availability in the lobby and the functionality of the in-room coffee pot, we understand the importance of starting your day right. We apologize for the oversight and will address these matters with our team to ensure that such situations are rectified promptly.We truly appreciate your feedback, and we're sorry that we did not meet your expectations. Your experience does not reflect the level of service we strive to provide, and we hope to have the opportunity to regain your trust in the future.If there's anything else you'd like to discuss or if you have any further feedback, please feel free to reach out to us directly. We value your input and are committed to making improvements based on your comments.Dear Frances,Thank you for bringing these matters to our attention, and we hope to have the chance to welcome you back for a more enjoyable stay.Warm regards,

Dear Marcy,Dear [Reviewer's Name],Thank you for taking the time to share your experience with us! We're thrilled to hear that you had a positive stay and that our front desk staff went above and beyond to assist you. Providing excellent service is our top priority, and we're delighted that our team was able to make your stay memorable.Your kind words mean a lot to us, and we're grateful for your recommendation. We would be honored to welcome you back for another stay in the future. Thank you once again for choosing to stay with us, and we look forward to seeing you again soon!Warm regards,

Thank you for your wonderful review Jane!