Metzelthin Holidays from NZ$3,328

Overall terrible experience. Beautiful design that is ruined by poor customer service. For five days we threw money away for an overall disappointing experience. Each day of our trip we were faced with a new challenge: wrong room given at check-in, hotel cabana rental website outdated, pool bar with lack of ingredients to make a basic cocktail, concierge provides wrong property information, amenities in room broken, cable tv out and items not refilled by housekeeping. Only one manager that I spoke with was helpful and understanding. He was kind to refund the resort fees. Sadly, the hold on my credit card still is present well beyond the 10 business days. The fight continues..and my love of the Hilton brand destroyed.

Great spot for central manhattan / Times Square. Well maintained hotel with good sized rooms.

This is a clean room but a very old hotel. Bed was very old air-conditioning was cool but very loud as it was a window unit.

Will be coming back! Incredible hotel

I had a great stay at this hotel. The check-in process was smooth, friendly, and fast, making for a welcoming start to my visit. The staff was helpful throughout my stay and always pleasant to interact with. My room was clean, comfortable, and well maintained. The hotel's midtown location was excellent, centrally located and convenient to everything I wanted to see and do. I would definitely stay here again and recommend it to anyone looking for a comfortable, well-located hotel with great service.