Spa Hotels & Resorts in Merrimack Valley from NZ$269

"The floor we were on was loud "

"Breakfast foods not at proper temperature. Eggs, sausages were cold coming out of the pans. Wouldn't even melt butter. Can't comment on the cold as I didn't have anything cold. Food assortment was good. Everything in that area was clean, organized and well-stocked. Just needed foods kept at proper temps. Our room bath floor had coffee spills on it that were pretty old. The dirt stuck on top of them gave that away. Seeing that makes me wonder what else got skipped. Hallway also had spills and was sticky. Hmmm... I will say the room did not have that stuffy smell a lot of hotel rooms have. That was a pleasant surprise. The staff was extremely respectful, pleasant and helpful. The negatives could just have been a fluke. I would book here again to see if the issues resolved. "

"Good"

"Always clean, staff is friendly, entry is beautiful, in a good area."

"I was under the impression that the continental breakfast came with the room price, I was unpleasantly surprised when I had to pay $50 extra dollars for a breakfast I had already expected to have available to me with the price of the room. That really bothered me. "

"We were greet promptly and with a smile by a gentleman when checking in. Room was clean. We have only a few small issues, we were excited to eat at their little dining and bar spot and found it to be an inconvenience because they only had 1 employee running the kitchen and bar all while receiving room orders on top of people coming to be seated, the poor women was overwhelmed an had to shut down early because of to many orders and people in the bar. Another issue we booked for 4 people, the pull out couch didn't have an sheets or blankets on it and there were no extras in the closets or draws so we used some of the blankets on the beds as it was late an didn't bother calling the front desk to wait to get some sent as we just wanted to sleep. Then in the morning we didn't realize it until going to shower we were only provided 3 towels so we had to improvise there as well as one of us used a smaller one to dry off. But other than that it was a great stay an might stay again if in the area as it's close to the shopping malls. "