Family Hotels & Resorts in Mercer from NZ$107

"Super disappointed that there is NO hot tub! The property advertises that they do, but it's obvious they removed the hot tub and put furniture in it's place. That should be made clear as we were looking forward to using the hot tub after a long day on the road. Also, coffee options were not good, the in-room option was terrible. Breakfast consisted of nothing but old cereal, plain bread and apples. "

"The room was very clean to even yo the commodes rim 💯 However, the housekeeping could have been better. Wasn't sure whether there was maid service after two days without cleaning the room. We had to asked the front desk about clean towels and service."

"Coffee wasn’t good. Too weak in my opinion. "

"Watch, 3 floors and the elevator was broke!"

"The staff was slow to check anyone into the hotel or to answers questions. The other staff members didnt speak any English. There was no breakfast. I do not consider apples and bananas a good breakfast to eat in! The room also had a smell to it, but dont worry the staff came in and sprayed something to make it smell better, only to have to deal with that smell afterwards. Nice for the price! "

"The pool and hot tub that was advertised "

"The good- water pressure for shower was amazing, the bathroom was clean, the hotel guests were quiet. The Ugly-Back exit door to building was "out of order" and had duct tape holding it shut so anyone could easily get in, the room floor was squeaky (AKA not clean), pillows were flat as pancakes, but the worst thing was that one of the mattresses clearly had broken springs and was very uncomfortable and VERY loud even with the slightest movement."

"It was clean."

"Yes"