Ratings based on 88 Verified Reviews

4.5 out of 5
100% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia-Verified Reviews
5 out of 5
by A verified traveller

Posted 21 Dec. 2019
Staff was extremely helpful. Room was great - clean and aesthetically pleasing. Went during down-season, not much to do around the city. Stayed in our room quite a bit and enjoyed it thoroughly.
Comment from Hotel Management
23 Dec. 2019 by Mar Moreno, Hotel Management
Dear guest, Thank you so much for your feedback. We really appreciate you taking the time out to share your experience, and are really glad that you enjoyed your stay. We look forward to welcoming you again in the future at Ca n'Alexandre. Kind regards.
5 out of 5
by A verified traveller from Madrid

Posted 9 Dec. 2019
The staff was very helpful and nice. The hotel is located in the old Town city center close to the main attractions, and the hotel has a really cool and calm vibe.
Comment from Hotel Management
9 Dec. 2019 by Mar Moreno, Hotel Management
Dear Antonio, Thank you so much for your feedback. We really appreciate you taking the time out to share your experience, and are really glad that you enjoyed your stay. We look forward to welcoming you again in the future at Ca n'Alexandre. Kind regards.
4 out of 5
by A verified traveller

Lovely location

Posted 6 Oct. 2019 on Hotels
Hotel was lovely but room was very small, not much space to even walk around our bed and the bed was very, very hard. Very clean and friendly staff. Fabulous location.
Comment from Hotel Management
7 Oct. 2019 by Mar Moreno, Hotel Management
Dear Jocelyn, Thank you so much for your feedback. We really appreciate you taking the time out to share your experience, and are really glad that you enjoyed your stay. Just to let you know, the mattresses are reversible, so next time please let us know and we will turn it for you. We look forward to welcoming you again in the future at Ca n'Alexandre. Kind regards.
5 out of 5
by A verified traveller

Excellent hotel in Palma.

Posted 28 Sep. 2019 on Hotels
Great location for getting around Palma, we arrived by bus in to the terminal and it took about 10 minutes to get to the hotel. The room was lovely, good size and great decor. The cafe where breakfast was served looked lovely, unfortunately we checked out very early morning, so no time for breakfast. There is a bar/restaurant across the road which does good food, the sharing tapas board was delicious.
Comment from Hotel Management
28 Sep. 2019 by Mar Moreno, Hotel Management
Dear Lauren, Thank you so much for your feedback. We really appreciate you taking the time out to share your experience, and are really glad that you enjoyed your stay. We look forward to welcoming you again in the future at Ca n'Alexandre. Kind regards.
4 out of 5
by A verified traveller

Posted 22 Sep. 2019 on Hotels
We had a beautiful sleep,breakfast was fantastic staff were on point expect the evening guy couldn’t recommend or understand our request. On an overall we enjoy the experience so will be back again!
Comment from Hotel Management
22 Sep. 2019 by Mar Moreno, Hotel Management
Dear guest, Thank you so much for your feedback. We really appreciate you taking the time out to share your experience, and are really glad that you enjoyed your stay. We look forward to welcoming you again in the future at Ca n'Alexandre. Kind regards.
4 out of 5
by A verified traveller

Good location, stylish, rooms too small

Posted 12 Sep. 2019 on Hotels
The location of the hotel is great. Everything we wanted to see was in walking distance! The building itself is beautiful and stylish. When we arrived a lot of other travelers arrived as well. The lady at the reception was very friendly. However, check in took as ca. 25 minutes, cause we had to wait for others to checkin as well. Checkout at 6 in the morning was fast, however very impersonal. We didn’t even got asked whether everything was ok or not. The hotel needs to improve with cleanliness. We found several hairs in the bathroom. Unfortunately, we did not notice until we came back from our tour through the city at night. Moreover, we were also disappointed with the size of the room. It was not even possible to open the closet or leave a suitcase without constantly having to wander around it. Also, the hotel is very noisy, which was problematic for us, because we had to go to the airport at 6 o'clock in the morning. Parking is tricky, but they have special discounts for the underground garage nearby - which was great. Didn’t had breakfast, so can’t say anything about that.
Comment from Hotel Management
15 Sep. 2019 by Mar Moreno, Hotel Management
Dear guest, Thank you so much for your feedback and for sharing your experience. Although we are really glad that you enjoyed your stay overall, we apologize for any inconvenience you experienced. We look forward to welcoming you again in the future at Ca n'Alexandre. Kind regards.
4 out of 5
by A verified traveller

Posted 11 Sep. 2019 on Hotels
Comment from Hotel Management
14 Sep. 2019 by Mar Moreno, Hotel Management
Dear Peter, Thank you so much for your feedback. We look forward to welcoming you again in the future at Ca n'Alexandre. Kind regards.
5 out of 5
by A verified traveller

Posted 5 Sep. 2019
Beautiful new hotel in Palma. Great location, excellent staff, and clean, well-appointed rooms.
Comment from Hotel Management
6 Sep. 2019 by Mar Moreno, Hotel Management
Dear guest, Thank you so much for your feedback. We really appreciate you taking the time out to share your experience, and are really glad that you enjoyed your stay. We look forward to welcoming you again in the future at Ca n'Alexandre. Kind regards.
5 out of 5
by A verified traveller

Posted 2 Sep. 2019
Interesting mix of old building and modern hotel, Great buffet breakfast, easy walk into the old town.
Comment from Hotel Management
3 Sep. 2019 by Mar Moreno, Hotel Management
Dear guest, Thank you so much for your feedback. We really appreciate you taking the time out to share your experience, and are really glad that you enjoyed your stay. We look forward to welcoming you again in the future at Ca n'Alexandre. Kind regards.
5 out of 5
by A verified traveller

Posted 12 Aug. 2019 on CheapTickets
Comment from Hotel Management
12 Aug. 2019 by Mar Moreno, Hotel Management
Dear guest, Thank you so much for your feedback. We look forward to welcoming you again in the future at Ca n'Alexandre. Kind regards.