Terrace/patio

Reviews of Raices Aconcagua Mendoza

4 out of 5
Raices Aconcagua Mendoza
San Lorenzo 545, Mendoza, Mendoza

Reviews

7.6

Good

Rating 10 - Excellent. 135 out of 555 reviews" "
Rating 8 - Good. 231 out of 555 reviews" "
Rating 6 - Okay. 128 out of 555 reviews" "
Rating 4 - Poor. 42 out of 555 reviews" "
Rating 2 - Terrible. 19 out of 555 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Liliana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No complaints

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was better than expected! The outdoor entry area is beautiful, the breakfast was full of delicious options, and the staff were very kind and helpful. Would definitely return!
Stayed 1 night in Feb 2024

8/10 Good

Maria Pia

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Rooms need updating, and A/C needs to be stronger the heat in this city is intense and therefore a good A/C is a must. Overall really good experience Breakfast was also good
Stayed 3 nights in Jan 2024

10/10 Excellent

Alejandro

Stayed 5 nights in Nov 2023

8/10 Good

Francisco

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Céntrico en Mendoza
Buen entorno, los ascensores fallaban, la pieza era amplia y el desayuno abundante.
Stayed 3 nights in Nov 2023

6/10 Okay

Felipe

Stayed 5 nights in Oct 2023

6/10 Okay

Marcos Felipe Ferreira Fr

Stayed 5 nights in Sep 2023

4/10 Poor

Mario Jorge

Disliked: Staff & service, property conditions & facilities
Es un hotel que en terminos generales; se quedo en el tiempo. Si bien tiene algunos sectores renovados; como acceso; lobby ; piscina.Loa ascesores muy inseguros ; se detienen sin motivo. El desayuno es muy básico; y no hay renovación de productos ( estuvimos 6 noches y siempre igual) Y las habitaciones y baños requieren una renovación integral. Tienen que modernizarse .
Stayed 3 nights in Sep 2023

10/10 Excellent

NEIMAR JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bem localizado, próximo a praça Itália, fácil acesso a bares restaurantes.
Stayed 6 nights in Sep 2023

8/10 Good

Santa Ana

Business traveller
Liked: Staff & service
Stayed 4 nights in Sep 2023

2/10 Terrible

Guilherme

Stayed 6 nights in Aug 2023

8/10 Good

Paola, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Jorge Alberto

Stayed 2 nights in Jul 2023

8/10 Good

Rafael

Stayed 5 nights in Jun 2023

4/10 Poor

ROLANDO

Disliked: Cleanliness, amenities, property conditions & facilities
Le ponen con aire acondicionado y no es verdad las habitaciones sobre todo los baños muy deteriorado
Stayed 4 nights in Apr 2023

6/10 Okay

Daniel, West Linn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff are welcoming, helpful and friendly. One of the best attributes of this hotel is the location, near downtown and the Aristides area filled with nice bars and restaurants. The hotel offers a nice breakfast. However, this hotel looks quite outdated. The rooms are old: windows do not open, bathrooms are old, etc. The elevator doors get stuck (do not open) on the first floor. The first time, I got stuck and thought I had to hit the alarm button until I pushed the button for another floor and was able to get off the elevator. I informed staff about it; however, after 48 hours, the problem continued. Again, the location is the best attribute of this hotel.

8/10 Good

Guy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff
Stayed 1 night in Apr 2023

6/10 Okay

Keila Tramontim

Stayed 7 nights in Apr 2023

6/10 Okay

Cezar

Stayed 3 nights in Apr 2023

10/10 Excellent

New York

Stayed 1 night in Apr 2023

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2023

4/10 Poor

Ivo

Stayed 5 nights in Mar 2023

6/10 Okay

Marcel Glauco

Stayed 5 nights in Mar 2023

10/10 Excellent

Pierrette

Stayed 4 nights in Feb 2023

10/10 Excellent

PABLO

Stayed 9 nights in Feb 2023

8/10 Good

Cecilia

Stayed 1 night in Jan 2023

10/10 Excellent

GUSTAVO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente option
Stayed 3 nights in Sep 2022

8/10 Good

Alexis, San Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has large rooms. We are a family of 4 and it was perfect for us. The breakfast was good. But the bathroom needs a makeover, is old and outdated.
Stayed 4 nights in Jul 2022

10/10 Excellent

Devon

Stayed 1 night in Jan 2022

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Decent hotel. Internet was bad! Would have stayed 2 weeks if it wasn’t for the slow internet. Breakfast and hotel room are good!
Stayed 1 night in Dec 2021

6/10 Okay

Jonathan

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality, well located hotel in the center of Mendoza. Nice courtyard area with cafes etc. Pool area looks great but didn't get the chance to try it out.
Stayed 1 night in Feb 2020

10/10 Excellent

susan p

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Travelled with group
Disliked: Property conditions & facilities
The Hotel is unfortunately not really a 4* Hotel & quite old & run down. There is to be a shine on the outside of it looking ok, but the rooms are very old and run down. The beds are comfy though - but not really special.
Stayed 6 nights in Dec 2019

8/10 Good

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, pretty good breakfast buffet. The only nuisance as the noice from the renovation
Stayed 4 nights in Dec 2019

8/10 Good

Marina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another positive stay
My stay was good, they have an area of the hotel under construction that disturbed one night but the staff was very prompt in solving that issue.
Stayed 5 nights in Dec 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is nice, though a little bit challenging to unload your car (if you have one). The breakfast was a little on the simple side for such a nice hotel. It would have been nice to have a few hot dishes, like eggs or some meat, but it was great to have fresh fruit.
Stayed 1 night in Jul 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in central Mendoza
Really great hotel, in wonderful location right by very pleasant green Plaza, with easy walking to all downtown locations, including the famous Beer Street ! where during Happy Hour ( up to 9 pm ) Craft Beer in Hangar 52 was two pints for Pesos 140. Tours to Vineyards and the Andes Vilages collected from hotel Really could not have been better, and prices very reasonable
Stayed 5 nights in Apr 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
The hotel is in a good location, has friendly and competent staff and a great breakfast. But the facility itself needs updating. The rooms are decent but uninspiring and the bathroom is too small. The elevators are tiny, with long waits during rush hour.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is dated and when we were there they were undergoing some construction for upgrades; but it is very comfortable, the construction did not bother us, the staff is great and their service was excellent, The hotel is very clean and it is centrally located, close to shops and restaurants.
Stayed 11 nights in Dec 2018

8/10 Good

Eileen, qualicum beach bc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good mid range hotel in Mendoza
Nice hotel, great location near to restaurants and the main square. Room was comfortable and the staff was very helpful.
Stayed 4 nights in Oct 2018

8/10 Good

Pablo

Liked: Cleanliness, staff & service
Improving service
Excellent location. The Hotel is improving the service, with a much better breakfast, cleanliness and renewed gym. It still needs work to be done so as to become the 4 star hotel it used to be, but it can be recommended now.
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun times hehe
The staff were very helpful and kind despite the language barrier and the rooms were clean/comfortable. The breakfast was reasonably priced and delicious! The Wi-Fi did not work though :(
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really liked this hotel.
Good stay at Raices, central, clean, really helpful staff and beautiful breakfast.
Stayed 4 nights in Jun 2018

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Checked Out As Soon As I Checked In
The hotel lobby and staff were pleasant. However, the hallways and rooms were in very poor condition. The pictures on this site do not represent the condition of the hotel. The carpet in the hallways and rooms were stained and torn. I checked out of this hotel as soon as I booked a room in a nearby hotel.
Stayed 2 nights in Mar 2018
Response from Oscar Krill - Gerencia Hotel on 29 May 2018
Dear: Thank you very much for choosing Hotel Raíces Aconcagua Mendoza in your recent visit to our city, and for taking the time to share with us your opinion about the hotel. This is the way we can improve our service. We apologize if we did not fulfill your expectations. We are in a constant process to enhance our facilities and your opinion helps us to do it. We look forward to receiving you soon again and provide our best service, so you can enjoy the best experience in Mendoza. I greet you cordially.

6/10 Okay

Ty, Vancouver, BC

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good location. Nice breakfast and lobby
Arriving at this hotel we were surprised at small the rooms were. Beds were not perfectly clean. The safe took a key that was only available through the front desk. Other than that normal dated room.
Stayed 1 night in Mar 2018
Response from Oscar Krill - Gerencia Hotel on 29 May 2018
Dear: Thank you very much for choosing Hotel Raíces Aconcagua Mendoza in your recent visit to our city, and for taking the time to share with us your opinion about the hotel. We apologize for not fulfilling your expectations in terms of rooms. We are in a constant process to enhance our facilities and your opinion helps us to do it. We appreciate you have enjoyed our breakfast and lobby. Thank you for evaluating our hotel. It is the only way we can improve our service. We look forward to receiving you soon again and provide our best service, so you can enjoy the best experience in Mendoza. I greet you cordially.