Mercure Melbourne Southbank

4.0 star property
Upscale hotel near Crown Casino
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Mercure Melbourne Southbank

Photo gallery for Mercure Melbourne Southbank

Lobby sitting area
Exterior
In-room safe, desk, blackout curtains, soundproofing
Restaurant
View from property

Overview of Mercure Melbourne Southbank

8.4

Very good

Popular amenities

  • Breakfast available
  • Free WiFi
  • Laundry
  • Room service
  • Air conditioning
  • Housekeeping
The price is NZ$193
Price available on 26/3/2024

Explore the area

Corner of Southgate Ave & Riverside Quay, Southbank, VIC, 3006
  • Popular LocationCrown Casino12 min walk
  • Popular LocationMelbourne Central14 min walk
  • Popular LocationMelbourne Cricket Ground3 min drive
  • AirportMelbourne, VIC (MEB-Essendon)19 min drive
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Room options

Standard Twin Room, 2 Single Beds

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Room

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
  • 25 sq m
  • Sleeps 4
  • 2 Single Beds OR 1 King Bed

Family Room, 2 Double Beds (Family)

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room, Multiple Beds

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Single Bunk Bed

Superior Twin Room, 2 Single Beds

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Queen Bed

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 Queen Bed with Sofa bed

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Room, 1 Queen Bed with Sofa bed

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 King Bed

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Family Room, 2 Queen Beds

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Melbourne

Mercure Melbourne Southbank is located in Southbank, a neighbourhood in Melbourne, and is in the entertainment district and near a metro station. The area's natural beauty can be seen at St Kilda Beach and popular attractions include Royal Botanic Gardens and Luna Park. Looking to enjoy an event or a match? See what's going on at Marvel Stadium or Melbourne Cricket Ground. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Crown Casino - 12 min walk
  • Melbourne Central - 14 min walk
  • Marvel Stadium - 3 min drive
  • Melbourne Cricket Ground - 3 min drive
  • University of Melbourne - 6 min drive

Getting around

  • Flinders Street Station - 8 min walk
  • Melbourne Central Station - 17 min walk
  • Melbourne, VIC (MEB-Essendon) - 20 min drive

Restaurants

  • Waterfront Southgate - 3 min walk
  • Belgian Beer Cafe Melbourne - 1 min walk
  • PJ O'Brien's Irish Pub - 1 min walk
  • Ponyfish Island - 2 min walk
  • Hophaus Bier Bar Grill - 2 min walk

About this property

Mercure Melbourne Southbank

Upscale hotel revitalised in 2023 and located near Crown Casino
Mercure Melbourne Southbank is located close to Melbourne Central and Melbourne Cricket Ground, and provides laundry facilities and conference space. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), an electric car charging station and a 24-hour front desk
  • A lift, 3 meeting rooms and concierge services
  • Luggage storage and smoke-free property
  • Guest reviews speak highly of the location
Room features
All 275 rooms boast comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs. Guests reviews speak well of the clean rooms at the property.
More amenities include:
  • Bathrooms with eco-friendly toiletries and showers
  • 40-inch HDTVs with satellite channels
  • Separate sitting areas, kitchenettes and mini fridges

Languages

English

Sustainability

Sustainability practices

Electric car charging station
Housekeeping on request
Vegan dining options
Vegetarian dining options
Vegetarian breakfast available
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 30 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends; AUD 29 for adults and AUD 11 for children

Family friendly

  • Dining table
  • Free cot
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping

Business services

  • 3 meeting rooms
  • 861 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Built in 2006
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - August 2023
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch Smart TV with satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Dining table
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50 per stay.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately AUD 29 for adults and from AUD 11 for children
  • Nearby parking fee: AUD 30 per night (262 ft away)
  • Rollaway bed fee: AUD 50 per stay
  • Credit card charges are subject to a surcharge of 1.4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides limited WiFi access up to 1 mbps for up to 4 devices per room. Additional access is available for a fee.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Frequently asked questions

Is Mercure Melbourne Southbank pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Mercure Melbourne Southbank?

As of 19 Mar 2024, prices found for a 1-night stay for 2 adults at Mercure Melbourne Southbank on 26 Mar 2024 start from NZ$193.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Melbourne Southbank?

Limited spots are available.

What time is check-in at Mercure Melbourne Southbank?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Mercure Melbourne Southbank?

Checkout is at 11 AM.

Where is Mercure Melbourne Southbank located?

Located in Southbank, this hotel is within a 15-minute walk of Crown Casino and Melbourne Central. Royal Botanic Gardens and Marvel Stadium are also within 2 mi (3 km). Flinders Street Station is 8 minutes by foot and Melbourne Central Station is 17 minutes.

Mercure Melbourne Southbank Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 417 out of 1006 reviews" "
Rating 8 - Good. 411 out of 1006 reviews" "
Rating 6 - Okay. 110 out of 1006 reviews" "
Rating 4 - Poor. 43 out of 1006 reviews" "
Rating 2 - Terrible. 25 out of 1006 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Helen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, and quiet. Not enough milk or sugar
Stayed 2 nights in Mar 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
loved staying here.
Stayed 2 nights in Mar 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Marie

Travelled with family
Liked: Staff & service, property conditions & facilities
Decent property for the price. Secure building with key access only to floors. Room was a decent size and nice and clean. Bathroom was a bit small and dated- could use a deep clean in shower/floor. Also did not have (or could not find) the fan for the bathroom. Staff were lovely and always helpful.
Stayed 2 nights in Feb 2024

2/10 Terrible

Junayed

Liked: Cleanliness
Disliked: Staff & service
Not happy. Room wasn’t ready on time, provided a diff room with single bed. Couldnt sleep properly, sleep was terrible, worst ever.
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Although smallish the rooms are more than adequate. The location is excellent so close to great bars and restaurants plus a short walk to city shopping. Very enjoyable stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ivy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property seemed safe and reasonable convenient for shopping and dining
Stayed 10 nights in Jan 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, great location, quiet
Stayed 1 night in Jan 2024

8/10 Good

Rital

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Plenty of dining options available around the property. Parking available at Wilson. Hotel validated parking. $30 per night. Be sure to print your tickets and bring it to the reception for them to validate it instead of tapping your card to get in the parking lot!
Stayed 1 night in Jan 2024

10/10 Excellent

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyable stay. Great location with adjacent parking with ticket validation. Secure building in which we felt safe. King room was a good size, with a comfy bed. Staff were really friendly and nothing was a trouble to them. Will not hesitate to stay here again in the future.
Stayed 4 nights in Jan 2024