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Reviews of The Westin Melbourne

5 out of 5
The Westin Melbourne
205 Collins Street, Melbourne, VIC

Reviews

9.4

Exceptional

Rating 10 - Excellent. 748 out of 1001 reviews" "
Rating 8 - Good. 179 out of 1001 reviews" "
Rating 6 - Okay. 47 out of 1001 reviews" "
Rating 4 - Poor. 17 out of 1001 reviews" "
Rating 2 - Terrible. 10 out of 1001 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Rebecca, Melbourne

Travelled with family
Liked: Cleanliness, property conditions & facilities
We made a noise complaint as other guests were having a loud party on their balcony at 3am and the staff at the hotel basically said too bad they paid for their room so they are entitled to party so not great if you’re staying their with a young family
Stayed 2 nights in Mar 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property - large twin room was very spacious. Room was a little dusty (I have allergies) and housekeeping a bit hectic. But I did stay during a very busy time.
Stayed 8 nights in Jan 2024

10/10 Excellent

Harvinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Jan 2024

8/10 Good

NICOLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great
Stayed 2 nights in Dec 2023

10/10 Excellent

Dmitry, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel
Stayed 4 nights in Dec 2023

8/10 Good

Allison

Travelled with family
Liked: Cleanliness, staff & service
Sheet doesn’t cover the whole bed No hot water in the bath
Stayed 1 night in Dec 2023

10/10 Excellent

Danny

Stayed 2 nights in Dec 2023

8/10 Good

Pamela

Stayed 1 night in Dec 2023

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Westin made Melbourne special
Fantastic place. Great location in the heart of everything. Staff above and beyond expectation Friendly knowledgeable about everything Melbourne When we return we will definitely stay here
Stayed 5 nights in Dec 2023

10/10 Excellent

Walter, Wangaratta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an awesome time.
Stayed 1 night in Dec 2023

10/10 Excellent

Zoe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Westin Melbourne is conveniently located close to main attractions in CBD and the porters/valet parking provided exceptional service while concierge were polite and professional. Hotel rooms were clean and beds were comfortable. Note though they only have valet parking option here no self parking available anymore.
Stayed 2 nights in Oct 2023

10/10 Excellent

Hasantha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury in the heart of CBD
Great place right in the heart of CBD (one or two blocks from main thoroughfare/Town Hall, Lune, Fed square etc right next to Moulin Rouge and Elvia shows. Great pool, sauna, steam and well equipped gym. Great room service but didn’t have BF or use restaurant as was at work meetings.
Stayed 4 nights in Oct 2023

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
This is my favourite hotel in Melbourne. I had a brilliant dinner in the restaurant last night. It has a fantastic gym and staff are always professional and helpful.
Stayed 1 night in Oct 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
Perfect stay!!! Welcoming staff, excellent customer service and very accomodating. Wheelchair friendly throughout the hotel. High tea was the best I have had. Room service was quick, the food was hot and absolutely delicious.
Stayed 2 nights in Sep 2023

10/10 Excellent

Anthony

Stayed 1 night in Sep 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Royce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the western was really great stay, staff very friendly and helpful
Stayed 1 night in Aug 2023

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel Very welcoming and professional
Stayed 1 night in Aug 2023

10/10 Excellent

Nicola

Liked: Property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Matthew, Williamstown

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 2 nights in Jul 2023

10/10 Excellent

Rose

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Time for friends
Fabulous weekend city staycay - loved everything about The Westin. Polite welcome friendly staff at every point of contact - well appointed spacious room and a delicious late afternoon drink in the art deco style lounge - loved loved loved my time at The Westin !
Stayed 1 night in Jul 2023

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was easy to book. The location was fantastic. The staff were great and we really enjoyed every minute of our stay. We will be coming back
Stayed 1 night in Jul 2023

8/10 Good

Ian

Stayed 1 night in Jul 2023

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The inclusion of valet parking. The room. The staff.
Stayed 2 nights in Jul 2023

10/10 Excellent

Anthony

Stayed 1 night in Jul 2023

6/10 Okay

marc

Travelled with partner
Liked: Cleanliness
Location. , service generally good However waited right up to 3 pm for check in so thought that was a bit late, also a bottle of champagne and strawberries were in our hotel room only for one of the usher team to knock on the door to advise us it was placed in the wrong room and removed it😢 Though that was pretty poor!!!
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

Alison

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Cleanliness and comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything, city trams, theatres.
Stayed 3 nights in May 2023

6/10 Okay

Neslie

Stayed 2 nights in May 2023

10/10 Excellent

Rajoo, new york

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2023

10/10 Excellent

edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific location and large clean rooms

2/10 Terrible

Mark

Stayed 2 nights in Mar 2023

6/10 Okay

Joy

Liked: Staff & service
Good spot But room is dated
Stayed 1 night in Apr 2023

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is stylish and comfortable and the staff are most professional and welcoming.
Stayed 1 night in Apr 2023

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great 3 night stay - staff are excellent
Stayed 3 nights in Apr 2023

10/10 Excellent

Gerald

Stayed 2 nights in Apr 2023

10/10 Excellent

Dimitrios

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2023

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely helpful and friendly. Great location
Stayed 3 nights in Mar 2023

6/10 Okay

Alice

Liked: Cleanliness
Stayed 1 night in Mar 2023

10/10 Excellent

Rodney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience...central,,,parking
Stayed 1 night in Mar 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very friendly staff.
Stayed 1 night in Feb 2023

10/10 Excellent

Neil

Stayed 1 night in Feb 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2023

10/10 Excellent

Rajiv

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, located center in downtown closer to many restaurants and public transportation in walking distance.
Stayed 5 nights in Feb 2023

10/10 Excellent

Peter

Stayed 2 nights in Feb 2023

10/10 Excellent

Maree

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will return.
Excellent in so many ways. Convenient location, wonderful staff, fabulous breakfast. Always have a good time here.
Stayed 1 night in Jan 2023

10/10 Excellent

Xuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, very clean, kind staff.