All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We made a noise complaint as other guests were having a loud party on their balcony at 3am and the staff at the hotel basically said too bad they paid for their room so they are entitled to party so not great if you’re staying their with a young family
Lovely property - large twin room was very spacious. Room was a little dusty (I have allergies) and housekeeping a bit hectic. But I did stay during a very busy time.
Fantastic place. Great location in the heart of everything. Staff above and beyond expectation Friendly knowledgeable about everything Melbourne When we return we will definitely stay here
Westin Melbourne is conveniently located close to main attractions in CBD and the porters/valet parking provided exceptional service while concierge were polite and professional. Hotel rooms were clean and beds were comfortable. Note though they only have valet parking option here no self parking available anymore.
Great place right in the heart of CBD (one or two blocks from main thoroughfare/Town Hall, Lune, Fed square etc right next to Moulin Rouge and Elvia shows. Great pool, sauna, steam and well equipped gym. Great room service but didn’t have BF or use restaurant as was at work meetings.
This is my favourite hotel in Melbourne. I had a brilliant dinner in the restaurant last night. It has a fantastic gym and staff are always professional and helpful.
Perfect stay!!! Welcoming staff, excellent customer service and very accomodating. Wheelchair friendly throughout the hotel. High tea was the best I have had. Room service was quick, the food was hot and absolutely delicious.
Fabulous weekend city staycay - loved everything about The Westin. Polite welcome friendly staff at every point of contact - well appointed spacious room and a delicious late afternoon drink in the art deco style lounge - loved loved loved my time at The Westin !
The inclusion of valet parking. The room. The staff.
Christina
Stayed 2 nights in Jul 2023
10/10 Excellent
Anthony
5 Jul 2023
Anthony
Stayed 1 night in Jul 2023
6/10 Okay
marc
Travelled with partner
18 Jun 2023
Liked: Cleanliness
Location. , service generally good
However waited right up to 3 pm for check in so thought that was a bit late, also a bottle of champagne and strawberries were in our hotel room only for one of the usher team to knock on the door to advise us it was placed in the wrong room and removed it😢
Though that was pretty poor!!!