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Reviews of Holiday Inn Dandenong, an IHG Hotel

4 out of 5
Holiday Inn Dandenong, an IHG Hotel
50-52 McCrae Street, Dandenong, VIC

Reviews

9.6

Exceptional

Rating 10 - Excellent. 28 out of 38 reviews" "
Rating 8 - Good. 9 out of 38 reviews" "
Rating 6 - Okay. 1 out of 38 reviews" "
Rating 4 - Poor. 0 out of 38 reviews" "
Rating 2 - Terrible. 0 out of 38 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel, excellent service and value! Just missing a microwave. 10/10 highly recommend this hotel
Stayed 6 nights in Mar 2024
Response from Mohan on 19 Mar 2024
Dear DerekThank you for your glowing review! We're thrilled to hear that you had a fantastic experience at our hotel and found our service and value to be excellent. Your feedback regarding the microwave is duly noted, and we'll definitely take it into consideration for future improvements. We appreciate your recommendation and hope to welcome you back soon for another outstanding stay!

8/10 Good

Paul, renton

Liked: Property conditions & facilities
All good as expected. Thanks.
Stayed 3 nights in Feb 2024
Response from Holiday Inn Dandenong on 21 Feb 2024
Dear Paul,Thank you for your feedback, we appreciate this greatly helping us improve to deliver True Hospitality.Kind Regards,Reception, Holiday Inn Dandenong an IHG Hotel

10/10 Excellent

Endre

Stayed 7 nights in Jan 2024
Response from Holiday Inn Dandenong on 17 Jan 2024
Dear Endre,Thank you for your feedback, we appreciate this greatly helping us improve to deliver True Hospitality.Kind Regards,Reception, Holiday Inn Dandenong an IHG Hotel

10/10 Excellent

VERONIKA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Accommodation
Excellent location to Veterinary Referral Hospital... super clean, great service. A few more amenities in room like a bottle opener a few bits of cutlery would have been n8ce, but otherwise highly recommend if you need to stay in Dandenong.
Stayed 1 night in Jan 2024
Response from Holiday Inn Dandenong on 14 Jan 2024
Dear VERONIKA, Thank you for the feedback regarding your recent stay with us. We are delighted to learn that we met your expectations, and will be sure to pass on your feedback to our wonderful teams.Thank you for the opportunity for us to deliver True Hospitality and we look forward to an opportunity to welcome you back in the near future. Hope your little bub is doing well! Warm Regards, Reception, Holiday Inn Dandenong an IHG Hotel

10/10 Excellent

Han Yu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Holiday Inn Dandenong on 7 Jan 2024
Dear Han Yu,Thank you for your feedback, we appreciate this greatly helping us improve to deliver True Hospitality.Kind Regards,Reception, Holiday Inn Dandenong an IHG Hotel

10/10 Excellent

Shirley

Stayed 6 nights in Dec 2023
Response from Holiday Inn Dandenong on 21 Jan 2024
Dear Shirley,Thank you for your feedback, we appreciate this greatly helping us improve to deliver True Hospitality.Kind Regards,Reception, Holiday Inn Dandenong an IHG Hotel

10/10 Excellent

Samaria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional customer service and very tidy.
Stayed 2 nights in Dec 2023
Response from Holiday Inn Dandenong on 7 Jan 2024
Dear Samaria, Thank you for the feedback regarding your recent stay with us. We are delighted to learn that we met your expectations, and will be sure to pass on your feedback to our wonderful teams.Thank you for the opportunity for us to deliver True Hospitality and we look forward to an opportunity to welcome you back in the near future. Warm Regards, Reception, Holiday Inn Dandenong an IHG Hotel

10/10 Excellent

Aurora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Quiet Night After Celebrations
A very comfortable stay in this recently refurbished hotel. The staff were informative, pleasant and obliging. The room was quiet and very clean, with good quality bed linen and bath products. I would happily recommend staying here! Thank you...☺️
Stayed 1 night in Dec 2023
Response from Holiday Inn Dandenong on 20 Dec 2023
Dear Aurora, Thank you for the feedback regarding your recent stay with us. We are delighted to learn that we met your expectations, and will be sure to pass on your feedback to our wonderful teams.Thank you for the opportunity for us to deliver True Hospitality and we look forward to an opportunity to welcome you back in the near future. Warm Regards, Reception, Holiday Inn Dandenong an IHG Hotel

10/10 Excellent

Christopher

Stayed 2 nights in Dec 2023
Response from Holiday Inn Dandenong on 19 Dec 2023
Dear Christopher,Thank you for your feedback, we appreciate this greatly helping us improve to deliver True Hospitality for Good.Kind Regards,Reception, Holiday Inn Dandenong an IHG Hotel

8/10 Good

KANJANA

Stayed 1 night in Dec 2023
Response from Holiday Inn Dandenong on 19 Dec 2023
Dear KANJANA,Thank you for your feedback, we appreciate this greatly helping us improve to deliver True Hospitality for Good.Kind Regards,Reception, Holiday Inn Dandenong an IHG Hotel

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were welcoming, hotel was clean, very comfortable beds, variety on offer for breakfast was great, close to shopping mall. Totally enjoyed our stay
Stayed 1 night in Dec 2023
Response from Holiday Inn Dandenong on 11 Dec 2023
Dear Pamela, Thank you for the feedback regarding your recent stay with us. We are delighted to learn that we met your expectations, and will be sure to pass on your feedback to our wonderful teams.Thank you for the opportunity for us to deliver True Hospitality and we look forward to an opportunity to welcome you back in the near future. Warm Regards, Reception, Holiday Inn Dandenong an IHG Hotel

10/10 Excellent

Mohammed

Stayed 3 nights in Dec 2023
Response from Holiday Inn Dandenong on 9 Dec 2023
Dear Mohammed,Thank you for your feedback, we appreciate this greatly helping us improve to deliver True Hospitality for Good.Kind Regards,Reception, Holiday Inn Dandenong an IHG Hotel

10/10 Excellent

alan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING all round experience....
Stayed 1 night in Nov 2023
Response from Holiday Inn Dandenong on 4 Dec 2023
Dear alan, Thank you for the feedback regarding your recent stay with us. We are delighted to learn that we met your expectations, and will be sure to pass on your feedback to our wonderful teams.We look forward to an opportunity to welcome you back in the near future. Warm Regards, Reception, Holiday Inn Dandenong an IHG Hotel

8/10 Good

Simon, Morayfield

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay when in Dandenong on business, good breakfast and the staff are always very polite and helpful
Stayed 4 nights in Nov 2023
Response from Holiday Inn Dandenong on 27 Nov 2023
Dear Simon, Thank you for the feedback regarding your recent stay with us. We are delighted to learn that we met your expectations, and will be sure to pass on your feedback to our wonderful teams especially Dandelion Lounge and Eatery!We look forward to an opportunity to welcome you back in the near future. Warm Regards, Reception, Holiday Inn Dandenong an IHG Hotel

10/10 Excellent

LANDKBIIMED CO LTD

Stayed 3 nights in Nov 2023
Response from Holiday Inn Dandenong on 23 Nov 2023
Thank you for the feedback regarding your recent stay with us. We look forward to an opportunity to welcome you back in the near future. Warm Regards, Reception, Holiday Inn Dandenong an IHG Hotel

6/10 Okay

STEVEN

Stayed 1 night in Nov 2023
Response from Holiday Inn Dandenong on 9 Dec 2023
Dear STEVEN,Thank you for your feedback, we appreciate this greatly helping us improve to deliver True Hospitality for Good.Kind Regards,Reception, Holiday Inn Dandenong an IHG Hotel

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would absolutely stay again!
Clean, modern, convenient and customer service exceptional.
Stayed 2 nights in Nov 2023
Response from Holiday Inn Dandenong on 18 Nov 2023
Dear Laura, Thank you for the feedback regarding your recent stay with us. We are delighted to learn that we met your expectations, and will be sure to pass on your feedback to our wonderful teams.We look forward to an opportunity to welcome you back in the near future. Warm Regards, Reception, Holiday Inn Dandenong an IHG Hotel

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paul at reception absolutely fantastic
Stayed 1 night in Nov 2023
Response from Holiday Inn Dandenong on 5 Nov 2023
Dear Michael, Thank you for the feedback regarding your recent stay with us. We are delighted to learn that we met your expectations and will pass on your review to Paul! We look forward to an opportunity to welcome you back in the near future. Best regards, Reception, Holiday Inn Dandenong an IHG Hotel

10/10 Excellent

Julie-anna

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service and very friendly staff, loved the breakfast selection and making my own fresh juice in the morning. The rooms were nice and clean straight across from a shopping centre, easy and convenient parking undercover and locked at night for safety. We had a great family holiday and would highly recommend the holiday inn dandenong
Stayed 3 nights in Oct 2023
Response from Holiday Inn Dandenong on 5 Nov 2023
Dear Julie-anna, Thank you for the feedback regarding your recent stay with us. We are delighted to learn that we met your expectations, and will be sure to pass on your feedback to our wonderful teams especially Dandelion Lounge and Eatery!We look forward to an opportunity to welcome you back in the near future. Warm Regards, Reception, Holiday Inn Dandenong an IHG Hotel

10/10 Excellent

Tanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a beautiful hotel and a pleasant surprise to find out that it only openned 4 months ago. The team that worked there were very helpful and pleasant to deal with. We enjoyed the facilities and the rooms were large and fresh. I would stay there again if travelling through Dandenong.
Stayed 1 night in Oct 2023
Response from Mohan on 30 Oct 2023
Dear Tanya,Thank you for the feedback regarding your recent stay with us. We are delighted to learn that we met your expectations. I will ensure to share this feedback with them and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards,Reception, Holiday Inn Dandenong an IHG Hotel

10/10 Excellent

Jodie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was extremely pleasant. It was quiet, very clean and the bed was nice and comfortable.
Stayed 1 night in Oct 2023
Response from Holiday Inn Dandenong on 29 Oct 2023
Dear Jodie, Thank you for the feedback regarding your recent stay with us. We are delighted to learn that we met your expectations. We will ensure to share this feedback with them and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service. We look forward to an opportunity to welcome you back in the near future. Best regards, Reception, Holiday Inn Dandenong an IHG Hotel

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from mohan on 30 Oct 2023
Dear DougThank you for the feedback regarding your recent stay with us. We are delighted to learn that we met your expectations. I will ensure to share this feedback with them and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Reception, Holiday Inn Dandenong an IHG Hotel

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels I have stayed at. I am so happy. It is beyond clean, comfortable and new! bed is great, shower is great, overall cannot fault it at all. And Paul was so lovely. I can’t wait to come back, seriously so happy! Thank you!
Response from Holiday Inn Dandenong on 27 Sept 2023
Dear Robyn,Thank you for the feedback regarding your recent stay with us.We appreciate your feedback and are delighted to learn that we met your expectations. We will ensure to share this feedback with them and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Reception, Holiday Inn Dandenong an IHG Hotel

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top stay all good
Stayed 1 night in Sep 2023
Response from Holiday Inn Dandenong on 27 Sept 2023
Dear William, Thank you for the feedback regarding your recent stay with us, we appreciate this greatly. We are very glad that you had a wonderful experience at our hotel.We hope to be able to welcome you back in the near future when you next visit the area. Regards, Reception, Holiday Inn Dandenong an IHG Hotel

10/10 Excellent

Gillian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were lovely Room was great only downside was the lack of sound proofing so the corridor noise was very loud . Had dinner in the restaurant and it was delicious 5⭐️ Parking was great Would definitely stay here again
Stayed 1 night in Sep 2023
Response from Holiday Inn Dandenong on 3 Sept 2023
Dear Gillian, Thank you for the feedback regarding your recent stay with us, we appreciate this greatly. We are very glad that you had a wonderful experience at our hotel.We will be sure to pass on your feedback regarding the external noises to the appropriate teams.Hopefully we are able welcome you back in the near future when you next visit the area. Regards, Reception, Holiday Inn Dandenong an IHG Hotel

8/10 Good

Rachel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Regular place to stay for business purposes and the service has always been great. Friendly staff and clean fresh rooms
Stayed 2 nights in Aug 2023
Response from Mohan on 21 Aug 2023
Dear rachel,Thank you for the feedback regarding your recent stay with us.We appreciate your feedback and are delighted to learn that we met your expectations. I will ensure to share this feedback with them and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Reception, Holiday Inn Dandenong an IHG Hotel

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A modern hotel with all facilities, reasonable cost with free parking and close to shops.
Stayed 3 nights in Aug 2023
Response from Holiday Inn Dandenong on 1 Sept 2023
Dear Mohammed, Thank you for the feedback regarding your recent stay with us, we appreciate this greatly. Hopefully we are able welcome you back in the near future when you next visit the area. Warmest Regards, Reception, Holiday Inn Dandenong an IHG Hotel

8/10 Good

Simon, Morayfield

Business traveller
Liked: Amenities
Great refurbished hotel, all still very new, nice bar and restaurant. Rooms are what you would expect, probably the best bed and pillow combination I have ever stayed in from 30 years of business travel, so big congrats on that.
Stayed 4 nights in Aug 2023
Response from Holiday Inn Dandenong on 18 Aug 2023
Dear Simon, Thank you for the feedback regarding your recent stay with us, we appreciate this greatly. We are very glad that you had a wonderful experience with our bedding and pillow combination. Hopefully we are able welcome you back in the near future when you next visit the area. Warmest Regards, Reception, Holiday Inn Dandenong an IHG Hotel

10/10 Excellent

Warren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member was so very polite.
Stayed 3 nights in Aug 2023
Response from Holiday Inn Dandenong on 8 Aug 2023
Dear Warren, Thank you for the feedback regarding your recent stay with us, we appreciate this greatly. We will ensure to share this feedback with our team to continue to inspire and motivate. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Reception, Holiday Inn Dandenong an IHG Hotel

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
The hotel was new and pleasant / the staff were friendly and helpful / the room (king suite) was clean-comfortable / great shower. VERY comfortable bed and pillows as usual.
Stayed 2 nights in Jul 2023
Response from Mohan on 28 Jul 2023
Dear Paul,Thank you for the feedback regarding your recent stay with us.We appreciate your feedback and are delighted to learn that we met your expectations. I will ensure to share this feedback with them and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Reception, Holiday Inn Dandenong an IHG Hotel

8/10 Good

Janelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly upon arrival and hassle free check out
Stayed 1 night in Jul 2023
Response from Holiday Inn Dandenong on 12 Jul 2023
Hello from Holiday Inn Dandenong! Thank you for your feedback Janelle, we greatly appreciate it and will be sure to pass on to our team. Warm Regards, Reception, Holiday Inn Dandenong an IHG Hotel

10/10 Excellent

Michael

Stayed 3 nights in Jun 2023
Response from Holiday Inn Dandenong on 17 Jun 2023
Hello from Holiday Inn Dandenong!Thank you Michael for your feedback.We look forward to welcoming you back to our hotel soon,Warm Regards,Reception, Holiday Inn Dandenong an IHG Hotel

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in Jun 2023
Response from Holiday Inn Dandenong on 17 Jun 2023
Hello from Holiday Inn Dandenong!Thank you Stuart for your feedback and we are so glad you enjoyed your stay with us.We look forward to welcoming you back to our hotel soon,Warm Regards,Reception, Holiday Inn Dandenong an IHG Hotel