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Quest Grand Hotel Melbourne

Hotel Class
4.5 out of 5

Information

Reviews

4.4 / 5Excellent
1,858 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    SEA LIFE Melbourne
    4 min walk
  • Popular Location
    Melbourne Convention and Exhibition Centre
    5 min walk
  • Restaurant
    Flinders Lane
    10 min walk
  • Airport
    Melbourne, VIC (MEL-Tullamarine)
    19 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Standard Studio Apartment

    Room Amenities

    • Sleeps 2
    More details
  • Executive Studio Apartment

    Room Amenities

    • Sleeps 2
    More details
  • Standard One Bedroom Apartment

    Room Amenities

    • Sleeps 2
    More details
  • Executive One Bedroom Apartment

    Room Amenities

    • Sleeps 2
    More details
  • Standard Two Bedroom Apartment

    Room Amenities

    • Sleeps 4
    More details
  • Executive Two Bedroom Apartment

    Room Amenities

    • Sleeps 5
    More details

About this area

Docklands

In the city centre and near a metro station, Quest Grand Hotel Melbourne is in an area with good shopping. The area's natural beauty can be seen at Royal Botanic Gardens and Carlton Gardens, while SEA LIFE Melbourne and Melbourne Zoo are popular area attractions. Looking to enjoy an event or a game? See what's going on at Marvel Stadium, or consider Flinders Lane for a night out. Our guests appreciate the hotel's quiet location.

Visit our Docklands travel guide

What's nearby

  • Popular Location
    SEA LIFE Melbourne - 4 min walk
  • Popular Location
    Melbourne Convention and Exhibition Centre - 5 min walk
  • Popular Location
    Crown Casino and Entertainment Complex - 6 min walk
  • Popular Location
    Marvel Stadium - 15 min walk
  • Popular Location
    Eureka Tower - 15 min walk

Getting around

  • Spencer Street Station - 6 min walk
  • Flagstaff Station - 17 min walk
  • Melbourne, VIC (MEL-Tullamarine) - 19 min drive

Restaurants

  • RAB Bar & Restaurant — 1 min walk
  • Flinders Lane — 10 min walk

About this property

Quest Grand Hotel Melbourne

Luxury Docklands hotel in Melbourne Central Business District, walk to SEA LIFE Melbourne
This smoke-free hotel features a restaurant, an indoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a spa tub and a sauna are on-site. All 94 rooms feature kitchens with fridges, ovens, hobs and microwaves. Complimentary wireless Internet access and pillowtop beds are standard, as are LCD TVs with cable channels.
Quest Grand Hotel Melbourne offers 94 forms of air-conditioned accommodation with DVD players and minibars. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Accommodation at this 4.5-star hotel has kitchens with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower, a complimentary bathrobe, designer toiletries and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Awards and affiliations

  • The property is a member of Historic Hotels of the World.

Renovations and closures

The following facilities are closed seasonally every year. They will be closed from 25 December until 26 December:
  • Dining venue

Policies

Check-in

Check-in time starts at 2 PM
Express check-in
Minimum check-in age - 18

Special check-in instructions

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to get details.

Check-out

Check-out before 11 AM
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 55.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

Payment types at the property

Diners ClubMastercardAmerican ExpressVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 10 and AUD 30 per person (approximately)
  • Airport shuttle fee: AUD 36.00 per person (roundtrip)
  • Airport shuttle fee per child: AUD 18.00 (roundtrip), (from 4 to 16 years old)
  • Valet parking fee: AUD 35 per night (in/out privileges)
  • Rollaway bed fee: AUD 55.0 per night
  • Credit card charges are subject to a surcharge of 1.6 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Noise-free guestrooms cannot be guaranteed.

We should mention

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.

Property is also known as

  • Grand Hotel Melbourne MGallery Sofitel
  • Grand Hotel MGallery Collection
  • Grand Melbourne MGallery Collection
  • Grand MGallery Collection
  • Grand Hotel MGallery Sofitel
  • Grand Melbourne MGallery Sofitel
  • Grand MGallery Sofitel
  • Quest Grand Hotel
  • Quest Grand Melbourne
  • Quest Grand
  • Grand Hotel Melbourne MGallery Collection
  • Grand Hotel Melbourne MGallery by Sofitel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking: AUD 35 per night
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 10-30 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • Hot tub

Family friendly

  • Dry-cleaning service
  • DVD player
  • Free cots/infant beds
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 1 meeting room
  • Conference space (581 square feet)

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Pillow-top mattress
  • Portable fan
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shower

Entertainment

  • 42-inch LCD TV
  • TV channels
  • DVD player
  • premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Minibar
  • Oven
  • Fridge
  • Hob

More

  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Turndown service

Nearby activities

Activities

  • Bike hire

Where to eat

  • RAB Bar & Restaurant – Al fresco dining restaurant with a bar offering international cuisine. Serves breakfast and dinner daily, happy hour available.

Frequently asked questions

4.4

Excellent

5 - Excellent
975
4 - Good
666
3 - Okay
165
2 - Mediocre
41
1 - Poor
11
4.3
Cleanliness
4.4
Service and Staff
4.1
Amenities
4.1
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, staff were lovely even when we showed up at 6am! Room was big, it’s an old building so had the big high ceilings. Balcony to sit on for coffee although it did overlook the railway line which runs by the hotel! Good double glazing because the proximity wasn’t an issue.

Stayed 2 nights in Oct. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The studio apartment was great. Self contained kitchen, living area and bedroom on another level. It was quiet and the bed was comfortable. The Lindt chocolates on arrival with the welcome card was also a nice touch.

Stayed 1 night in Oct. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Oct. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Love love love the grand Location, rooms, bed Always an enjoyable stay

Stayed 2 nights in Sep. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep. 2019

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