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Mercure Welcome Melbourne

Hotel Class
3.5 out of 5
Photo gallery

Reviews

3.8 / 5Good
3,261 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Bourke Street Mall
    3 min walk
  • Popular Location
    Melbourne Central
    5 min walk
  • Restaurant
    Flinders Lane
    7 min walk
  • Airport
    Melbourne, VIC (MEL-Tullamarine)
    29 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Standard Queen Room

    Room Amenities

    • Sleeps 2
    More details
  • Standard Twin Room

    Room Amenities

    • Sleeps 2
    More details
  • Premium Standard Queen Room

    Room Amenities

    • Sleeps 2
    More details
  • Standard King Room

    Room Amenities

    • Sleeps 2
    More details
  • Superior Twin Room

    Room Amenities

    • Sleeps 3
    More details
  • Superior King Room

    Room Amenities

    • Sleeps 3
    More details
  • Superior Family Room

    Room Amenities

    • Sleeps 3
    More details

About this area

Melbourne

In the city centre and near a metro station, Mercure Welcome Melbourne is in an area with good shopping. Sidney Myer Music Bowl and Spirit of Tasmania Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Royal Botanic Gardens and Carlton Gardens. SEA LIFE Melbourne and Melbourne Zoo are not to be missed. Our guests appreciate the hotel's convenience for public transport: Melbourne Central Station is 6 minutes by foot and Parliament Station is 10 minutes.

Visit our Melbourne travel guide
4.9/5 guest location rating

Guests like it for

  • Walkable (1002 reviews)
  • Great shopping (887 reviews)
  • Good eats (707 reviews)

What's nearby

  • Popular Location
    Bourke Street Mall - 3 min walk
  • Popular Location
    Melbourne Central - 5 min walk
  • Popular Location
    RMIT University - 7 min walk
  • Popular Location
    Princess Theatre - 10 min walk
  • Popular Location
    Queen Victoria Market - 14 min walk

Getting around

  • Melbourne Central Station - 6 min walk
  • Flinders Street Station - 9 min walk
  • Melbourne, VIC (MEL-Tullamarine) - 30 min drive

Restaurants

  • The Louden Kitchen Grill — 1 min walk
  • Soul Cafe — 1 min walk
  • Flinders Lane — 7 min walk

About this property

Mercure Welcome Melbourne

3.5-star Melbourne hotel in Melbourne Central Business District, walk to Bourke Street Mall
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/café. WiFi in public areas is free. Other amenities include valet parking, concierge services and dry cleaning. All 330 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences such as fridges and coffee makers. In-room massages, hairdryers and showers are among the other amenities that guests will find.
Mercure Welcome Melbourne offers 330 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. 32-inch LCD televisions come with premium cable channels. Bathrooms include a shower.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

Policies

Check-in

Check-in available 24 hours
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

Payment types

Diners Club
JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 25 per person (approximately)
  • Valet parking fee: AUD 45.00 per night
  • Nearby parking fee: AUD 20 per night
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of AUD 1.3

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Mercure Welcome Melbourne Hotel
  • Mercure Welcome Hotel
  • Mercure Welcome Melbourne
  • Mercure Welcome
  • Mercure Welcome Melbourne Hotel Melbourne
  • Accor Welcome Melbourne

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking: AUD 45.00 per night
  • Parking nearby: AUD 20 per night

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 25 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Shower

Entertainment

  • 32-inch LCD TV
  • TV channels
  • premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone

Nearby activities

Activities

  • Bike hire
  • Golf

Where to eat

  • The Louden Kitchen Grill – Restaurant with a bar offering local cuisine. Serves breakfast and dinner daily.
  • Soul Cafe – Café with a bar. Serves breakfast, brunch and lunch daily. Kids' menu available.
5 - Excellent
803
4 - Good
1,496
3 - Okay
658
2 - Mediocre
215
1 - Poor
89
4.0
Cleanliness
4.2
Service and Staff
3.8
Amenities
3.6
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our first experience with a “pocket “ size room. View was the cement wall of an alley. The room was spotless, the breakfast good, and the location was central to everything. Would stay there again, but would book a more expensive room so we could have more room and a view.

Stayed 4 nights in Nov. 2019

3/5

  • Liked: Cleanliness, staff & service, property conditions & facilities

Room was ok, bed was comfortable and the breakfast buffet was good. Soundproofing from other rooms and hallway were poor.

Stayed 2 nights in Nov. 2019

2/5

  • Liked: Staff & service
  • Disliked: Amenities, property conditions & facilities

The hotel and its room did not look anything like it does in the pictures. The rooms were really tiny and old and extremely dated.

Stayed 2 nights in Nov. 2019

3/5

  • Disliked: Cleanliness, property conditions & facilities

Old hotel and lost one of personal room slippers

Stayed 6 nights in Nov. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities

We enjoyed our stay. The staff were very friendly and helpful. The location was the best feature of this hotel. Will stay again

Stayed 6 nights in Nov. 2019

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