Situated close to everything. A (very) short walk to Elizabeth Street and to the trams. Close to Burke Street Mall and all the great restaurants on Elizabeth Street. Facilities are excellent. Spacious room, bed is very comfortable. The main issue I had was with the cleaning staff. I was in my room on Friday afternoon around 1pm when the cleaners were getting rooms ready. They were very loud and very intrusive when it came to keeping the peace and quiet for people staying. This went on for around 20 minutes so if you don't want to be annoyed by loud voices, stomping around in the corridors, loud laughing, make sure you are not in your room between 12:30 and 2:00pm. Also, the freezer component of the fridge needed defrosting. The ice tray was frozen in - not a good look (it makes the place look like it is used and not cared for) and should have been noticed by the cleaning staff. I brought my own tray to use but it couldn't fit because of the ice covering the freezer component. I ended up defrosting the fridge so the next person staying will now at least have the option of having ice cubes.
Overall the place was excellent - nothing to complain about with the room, the bed, the windows kept the noise from Elizabeth Street out completely. My observations above are to be seen as feedback to improve what is already an excellent place to stay. It's great to hear people being happy doing their work but when it intrudes on my (paid for) peace and quiet, it is no longer enjoyable.